"We are so grateful that a consumer-focused organization like UP – completely independent of the insurance industry – is there to help families and individuals, homeowners and renters alike, navigate the confusing claims process after a disaster, and to help them before a crisis as well."
Here you will find first steps after a wildfire and tips, tools and resources for recovering from a partial or total wildfire loss. Our main focus is on helping you navigate your insurance claim toward a full, fair and prompt settlement, but we also offer guidance on emotional recovery, debris removal, temporary living arrangements, government aid, construction issues, hiring professional help, and deciding how and if you will repair, rebuild or buy a replacement home.
If your home has been damaged or destroyed by the wildfire, we are very sorry. Watch the...Read More
As the painful process of recovery begins for those whose homes have been damaged or destroyed by tornadoes, storms, or flooding in Alabama, Arkansas, Georgia, Florida, Louisiana, Mississippi, Missouri, Oklahoma, or Texas the focus will be on photographing and removing debris, inventorying losses, negotiating insurance payments and grieving.
In the months ahead, impacted residents will have to plow through paperwork and make important financial decisions. The word most commonly used to describe people's mind set after a natural disaster is "overwhelmed." While...Read More
In an a recent order, Judge Carolyn B. Kuhl of the Los Angeles Superior Court ruled that Travelers' California home insurance policies contain an unlawful notice provision related to smoke damage. Travelers is one of a handful of insurance companies that have begun to include limitations to coverage for smoke damage in their homeowner's policies. The Travelers policy at...Read More