July 10, 2016

UP and the consumer advocate community have been fighting for decades against mandatory arbitration wording in banking and other commercial contracts that force people to use private binding arbitration instead of public courts to resolve disputes.  Although some health insurance and most commercial property policies contain mandatory arbitration clauses, you won't find them in home insurance policies and UP is working to keep it that way.  

As soon as we heard about a new Texas Farm Bureau home insurance policy under review that dangles a...

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July 8, 2016

Flash floods are doubly devastating because they often hit areas that had not been classified as flood risk zones.  Because most people only buy flood insurance if they're in a zone where mortgage lenders by law make them buy it, flash flood victims rarely have flood insurance.  

Standard home policies exclude flood damage.  Insurance adjusters are trained to tell flood victims that from the get-go.  That bad news hits hard.  Most people feel the double blast of the pain of their loss and the news it's not covered.  While the owner is scrambling to...

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June 29, 2016

In this section you will find tips, tools and resources for recovering from a partial or total wildfire loss. Our main focus is on helping you navigate your insurance claim toward a full, fair and prompt settlement, but we also offer guidance on emotional recovery, debris removal, temporary living arrangements, government aid, construction issues, hiring professional help, and deciding how and if you will repair, rebuild or buy a replacement home.

Claim...

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June 28, 2016

UP is partnering with WUNCCIL (long term recovery group) to host a Roadmap to Recovery workshop for wildfire survivors in Kamiah, Idaho on June 28th at 6pm at the Kamiah Fire Station on Main St.

This workshop will cover:...

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May 18, 2016

I had the privilege of working with Gail Hillebrand in the early 90's when she was a Senior Attorney in Consumers Union's West Coast regional office.  Our offices were in the same building, and I was representing Voter Revolt (the predecessor to Consumer Watchdog) in implementing Proposition 103.  Gail is in the top tier of informed and...

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