Roof damage in fire Fani Jenkins asked 3 weeks ago
Roof damage in fire


Our roof was damaged in the Marshall Fire of 2021. The whole roof is damaged (it has ash and impact damage) and it has caused 3 leaks inside the house. USAA had an inspector come and evaluate the damage and that inspector determined that the Marshall Fire event was the cause of the damage. Then, shortly after, USAA hired a forensic engineering firm who claimed that the damage is not a result of the Marshall Fire event, and are only advocating for fixing the 3 roof tiles with holes/leaks. We hired a contractor who provided a report saying that the damage is a result of the Marshall Fire event. However, USAA is not considering the reports from the inspector and the contractor, but only accepting the report from the engineer. Is there anything we can do about this?

Thank you!