Speak UP: Talk so your insurer will hear you

Here are just a few of UP’s many tips for communicating effectively with an insurance company:

  1. Create a paper trail.
  2. Be proactive: Document your losses and make specific reimbursement requests.
  3. Use good grammar, be polite, be persistent.
  4. Remember you’re in a business negotiation and not on a level playing field.
  5. Use specific instances of improper conduct by your insurer as leverage to negotiate a fair settlement.
  6. Avoid venting or making threats, but get professional help when necessary.

Click here to read our publication, Speak UP: How to Communicate With Your Insurance Company.


The information presented in this publication is for general informational purposes and is not a substitute for legal advice. If you have a specific legal issue or problem, United Policyholders recommends that you consult with an attorney. Guidance on hiring professional help can be found in the “Find Help” section of www.uphelp.org. United Policyholders does not sell insurance or certify, endorse or warrant any of the insurance products, vendors, or professionals identified on our website.

Source: https://uphelp.org/speak-up-talk-so-your-insurer-will-hear-you/
Date: April 24, 2024