We recently purchased a home out of state and planned to move after the holidays. Since we closed a month before we planned to move in, our realtor turned off our water. The week we moved in there was a historic deep freeze that burst our pipes and caused damage to all three floors, HVAC, furnace and drywall.
Insurance denied the claim since we had not yet activated utilities arguing that we were negligent to not maintain heat in the home.
Should we appeal?