Homeowners square footage mistake Olie Smathers asked 12 months ago
Homeowners square footage mistake

When my insurance agent measured my property nine years ago for homeowners coverage she over-measured which caused an overpayment of 15%.

When the error was discovered prior to renewal I was issued a refund. Am I entitled to a refund for the previous eight years? I calculate it to be $2500.00.

2 Answers
Amy Bach Amy Bach Staff answered 11 months ago

We are beating the bushes for a Pennsylvania agent or broker volunteer to answer your question, but in the meantime, this seems like a question the PA DOI may be able to answer: You can contact them free of charge via:

https://www.insurance.pa.gov/Consumers/insurance-complaint/Pages/default.aspx

Karl Susman Karl Susman Expert answered 11 months ago

Hi Olie,

I am impressed you were able to get the refund back! What the insurer will likely state is that every year, every renewal you saw the coverage amounts, details of limits and accepted them by paying your premium. For this reason, they may be less than eager to go back and refund you for previous years since you de facto accepted it over and over and over again. Having said that, since they did refund you, they have accepted the mistake did appear and I would definitely reach out for a refund going back to the inception. It may be wise to enlist the assistance of an attorney to draft a convincing message.

Good luck.

Karl