My home was destroyed by fire on 2-12-23. My agent refuses to talk to me, the adjuster will not send me any field adjuster reports. I did find out that my policy was written up using incorrect data such as square footage and a very visible fireplace was not showing on house when they inspected it which has been there since house was built. My insurance company had issued and reissued my policy twice last year and the 2nd time they reduced the square footage again by almost 1000 feet.
I think they realize they have messed up because they are offering a reformation retro policy back to a CoreLogic estimator report they came up with that did not even match my house features. I refused to accept that and now they have sent out a civil engineer to correctly document the house. I am waiting to see if they reissue a new reformation policy to cover what will surely be an additional cost to rebuild report.
Does anyone think I have a case against them for anything for all this mishandling of my policy?