Tips for Consumers to Get Fair Insurance Treatment After the Washington State Wildfires
Tips for Consumers to Get Fair Insurance Treatment After the Washington State Wildfires

As survivors of the recent wildfires in the Spokane, Washington area begin the challenging process of finding temporary housing and rebuilding their lives, the Consumer Federation of America (CFA) and United Policyholders (UP) shared tips and resources to help residents get their homeowners insurance claims…
Insurance Companies Just Had Their Best Year in a Decade. So Why Is Your Bill Still Going Up?
Insurance Companies Just Had Their Best Year in a Decade. So Why Is Your Bill Still Going Up?

You opened your homeowners renewal notice. The number went up. Again. Maybe it was 8%. Maybe it was 14%. Either way, your first thought was probably the same as everyone else’s: Who exactly is benefiting from all of this? As it turns out, the answer…
State Farm is in Trump’s crosshairs over LA fires
State Farm is in Trump’s crosshairs over LA fires

LOS ANGELES—State Farm has burnished its reputation as the country’s largest home and auto insurer with its “good neighbor” slogan. President Trump this week offered a different take on the company: “absolutely horrible” and “not there to help!” Trump’s social-media post critical of State Farm…
The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short
The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short

On a crisp October day, Gershon and her husband were clearing limbs and burning leaves — a routine fall chore across the Northeast. They weren’t reckless, says Gershon. “We’re the people who look up the county codes ahead of time. Is there a certain time…
Is your home underinsured? Here’s how to tell
Is your home underinsured? Here’s how to tell

Your house isn’t just a place to hang your hat — it’s also one of your most valuable financial assets. That’s why homeowners without enough insurance can face financial ruin when disaster strikes and they find themselves suddenly homeless and unable to rebuild. The problem…
AI and Insurance Policy Interpretation After Snell v. United Specialty: What Policyholders Need to Know
AI and Insurance Policy Interpretation After Snell v. United Specialty: What Policyholders Need to Know

The decision by the U.S. Court of Appeals for the Eleventh Circuit in Snell v. United Specialty Insurance Co. will be cited often for its holdings on policy interpretation and insurance applications under Alabama law. Perhaps the most groundbreaking analysis, likely to have long-term ramifications…
NAIC ANNOUNCES 2026 CONSUMER LIAISON REPRESENTATIVES
NAIC ANNOUNCES 2026 CONSUMER LIAISON REPRESENTATIVES

he National Association of Insurance Commissioners (NAIC) recently named 43 consumer liaison representatives for 2026. NAIC Members have long valued the voices of consumer representatives, who provide unique perspectives and insights in the NAIC’s proceedings. Regulatory policy work informed by a variety of stakeholders leads…
Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums
Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums

An insurance premium that ratchets up almost $1,000 over a few years is the kind of unwelcome surprise that every homeowner dreads, but that’s what happened to Cliff and Laura Pasquello, now of North Carolina, when they owned a home in Pennsylvania. “We had only…
Rep. Carter Introduces Bill to Retroactively Restore Flood Insurance Coverage and Retain Current Rates for Policyholders Impacted by Republican Shutdown
Rep. Carter Introduces Bill to Retroactively Restore Flood Insurance Coverage and Retain Current Rates for Policyholders Impacted by Republican Shutdown

WASHINGTON, D.C. – Today, Congressman Troy A. Carter, Sr. (D-LA) and Congressman Mike Ezell (R-MS), introduced H.R. 5848, theNFIP Retroactive Renewal and Reauthorization Act, legislation to backdate reauthorization of the National Flood Insurance Program (NFIP) to September 30, 2025, while extending the program’s authorization until…
Where We Stand: A Homeowners Insurance Bill of Rights
Where We Stand: A Homeowners Insurance Bill of Rights

The increasing frequency of extreme weather events, combined with the rising cost of repairs and building materials, has destabilized the home insurance market. Homeowners increasingly face skyrocketing premium prices, and many are losing coverage as insurance companies pull out of regional markets altogether. At the…
Who should consider getting flood insurance? These days, almost everyone
Who should consider getting flood insurance? These days, almost everyone

With the hurricane season starting in parts of the country, this may be good time to consider buying flood insurance for your home — even if you don’t live in a hurricane-prone area. Officials at the National Oceanic and Atmospheric Administration said in May that…
To whom it may concern…
To whom it may concern…

Submitting comments on proposed changes to your state’s insurance laws is a no-cost way of helping protect yourself as a consumer. Your insurance company is making their voice heard – you can too! There are many proposals making their way through state legislatures across the country today that relate to the…
As premiums rise, consumers need answers – some states are on the case
As premiums rise, consumers need answers – some states are on the case

As auto and home insurance premiums continue to rise across the United States, insurance oversight agencies are reporting a marked increase in consumer complaints and inquiries that seek to understand the reasons for increased pricing and what they can do to qualify for lower rates.…
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights

For Immediate Release:  March 13, 2023 Contact: Amy Bach, Executive Director SAN FRANCISCO, March 9, 2023 – United Policyholders (UP), a national insurance consumer advocacy non-profit, today announced a major expansion of its services. Insurance company claim adjusters are required to know and follow the…
Residents of Western States Face a Dry, Dangerous, Underinsured Future
Residents of Western States Face a Dry, Dangerous, Underinsured Future

As thousands lost everything, insurers have jacked up premiums—or fled altogether. When Steve Kress moved into an old ambulance he’d converted into a travel van some weeks ago, he’d started wearing a pin that reads “Since I gave up hope, I feel much better.” “It’s true…
Keeping Score to Avoid Paying More
Keeping Score to Avoid Paying More

Your credit, insurance or risk score may make you “feel like a number”, but that may be more than a feeling.  A low credit score will cause some insurers to offer you inferior coverage at a higher price. Because credit scores are often wrong and…
Fire, flood, mud: insurance benefits can vary greatly
Fire, flood, mud: insurance benefits can vary greatly

An estimated 45 percent of people who lost homes or property in the wildfires had no insurance, including almost all the renters. But the rest — in the midst of cleaning up debris, figuring out where they will live, buying new clothes, and coping with…
Most Americans uninformed about long-term care insurance
Most Americans uninformed about long-term care insurance