We’re in California and had a total loss wildfire event in 2021. We closed out our settlement account with the mortgage company back in January, and I’ve been trying to get the interest we’re owed ever since, with no luck.
I found the article on here that includes CA Civil Code §2954.8. (Payment of Interest to Borrower) so I know we’re entitled to 2% or better on our money, and by my calculations it’s almost $6000 we’re due.
I can’t get the Loss Draft Department to give me a specific contact or even department to contact, just get lots of hands thrown in the air and “Sorry, try escrow. I’ll transfer you” and then I get bounced back and forth until I get frustrated and hang up.
I’m working on finding what state/federal agency I need to go to for help, but figured I’d ask here as well. I’m honestly ready to take them to small claims court. I just want the money we’re entitled to so I can buy some furniture for my house!