A relative homeowner recently lost their home in the Eaton Wildfire. The homeowner held a mortgage with a National Bank. The bank arranged an insurance policy with an insurance company. We have requested in writing for a copy of the insurance policy through the bank claims department. However the bank has not mailed the insurance policy to me. How can I obtain a copy of the insurance policy.
David Dreger asked 1 week ago 1 Answers
Hi David,
We are sorry to hear of your relative’s home’s demise. We would recommend that you follow up with National Bank (your lender) to secure the carrier’s contact information and politely, but firmly follow up with the carrier to secure a copy of your policy. You can call the carrier but also be sure to request your policy in writing (via email is preferred) to substatiate your request. Unfortunately, you may need to request your policy a few times and it can take several weeks to receive.
UP has a great resource to help you request your insurance policy:
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