ServiceMaster and Water Damage Claims
ServiceMaster and Water Damage Claims

Couple Recalls ‘Leaky Toilet Nightmare’What started out as a leaky toilet turned into a local couple’s worst nightmare. They got into a battle with their insurance company and are now suing.It is a case their attorney says could affect hundreds of thousands of homeowners.Ora Tamir…
Retirees Stung by ‘Universal Life’ Cost
Retirees Stung by ‘Universal Life’ Cost

By LESLIE SCISM, The Wall Street Journal Updated Aug. 9, 2015 10:02 p.m.Retired high-school teacher Nicholas Vertullo long felt confident that his wife, Grace, wouldn’t have to pinch pennies after he died. Nearly three decades ago, he bought a $238,000 life-insurance policy, and later bought…
Things are looking UP – Advocacy and Action UPdate
Things are looking UP – Advocacy and Action UPdate

UP aids in landmark ruling for Pennsylvania policyholders The main purpose of liability insurance is to defend, protect and cover you if you get the scary and expensive news that you’ve been named in a lawsuit. The vast majority of lawsuits get resolved through settlements, not…
BACH TALK: Annuity “Whack-a-Mole”
BACH TALK: Annuity “Whack-a-Mole”

It seems like every time you turn around, insurers are peddling a new type of super-complicated annuity whose internal levers and formulae make it virtually impossible that the buyer will collect the promised benefits in their lifetime: Equity-indexed annuities, Medically Underwritten Annuities, Contingent Deferred Annuities…the list goes…
Friends in high places – Congratulations Sallie Clark!
Friends in high places – Congratulations Sallie Clark!

If you follow UP’s work, you know that the relationships we build with public officials in disaster areas are an essential part of how our small staff serves so many consumers far from our base in San Francisco.  El Paso (Colorado) County Commissioner Sallie Clark…
Guess who’s turning 50?
Guess who’s turning 50?

Medicare, the program that remains essential for many American’s health and lifestyles, turns 50 this month. On the positive side, pressure is mounting to amend the absurd rule that prevents the program from negotiating prescription drug prices with drug companies. On the negative side, consumers…
Class sues State Farm for manipulating homeowners with water damage
Class sues State Farm for manipulating homeowners with water damage

Insurer directed claimants to repair services it had under contract to hold down costs, class action states. A putative class action accuses State Farm Insurance, the nation’s largest property insurer, of willfully directing homeowners to substandard water damage repair services, bolstering the company’s bottom line…
Bach Talk: In praise of contingency fees
Bach Talk: In praise of contingency fees

With surprising (and sad) frequency, United Policyholders hears from senior citizen victims of unfair insurance practices. And as hard as it is for me to understand businesses and people that intentionally take advantage of the elderly – let alone those who lose their homes in…
Discretionary Clauses in ERISA Health and Disability Plans—Are They Still Viable?
Discretionary Clauses in ERISA Health and Disability Plans—Are They Still Viable?

(for Bloomberg BNA)Following the Supreme Court’s issuance of Firestone Tire & Rubber Company v. Bruch in 1989, Employee Retirement Income Security Act (ERISA) plan administrators, including insurers that underwrite health, life and disability insurance plans subject to ERISA, have been able to insulate their decisions…
Manitou takes a step to move city hall out of harm’s way
Manitou takes a step to move city hall out of harm’s way

Manitou Springs officials are trying to land a $25 million federal grant to move City Hall operations to a new building.Built in the laste 1800s, the exisiting facility is in a flood plain, the city’s flood recovery manager Shelley Cobau said Monday.A draft of the…
BOPs Are Like Hospital Gowns – They Don’t Cover You Fully
BOPs Are Like Hospital Gowns – They Don’t Cover You Fully

Businessowners Policies, traditionally referred to simply as “BOPs,” were introduced in 1976 and significantly revised in 1987. The BOP evolved gradually from the 1987 revisions to include risk classification and business sizes (sales and square footage) not contemplated in the original or “first revision” editions…
Keep the Faith New York!
Keep the Faith New York!

Much to our disappointment and not for lack of trying by a statewide alliance of dedicated advocates, the state legislature again recessed for the year without giving New York insurance consumers an important right that exists in most other states:  The assurance that if a…
Ruff and Ready?
Ruff and Ready?

Pet Insurance Check UP As treatment options for sick and injured animals improve, and new (expensive) medications and procedures can extend your pet’s healthy life, you may want to give pet insurance a second look. You can buy coverage for urgent care only, or broad…
The “running and gunning” flood claim adjuster life
The “running and gunning” flood claim adjuster life

Why would flood insurance adjusters underpay claims when they get paid a percentage of settlement amounts?  Doesn’t that give them an economic incentive to pay higher settlements to increase the fee they earn?  These questions come up after every flood disaster.  These questions have been…
Appeals process for flood insurance claims needs work: Senate probe
Appeals process for flood insurance claims needs work: Senate probe

The U.S. government’s appeals process for reviewing flood insurance claim disputes is riddled with flaws, but there is no evidence of systematic underpayments by insurers to flood victims, an investigation by U.S. Senate staffers has found.”Despite widespread concerns, it does not appear that systematic incentives…
Flaws but no abuse, Senate finds in Superstorm Sandy flood insurance study, Reuters reports
Flaws but no abuse, Senate finds in Superstorm Sandy flood insurance study, Reuters reports

The Senate Banking Committee will release a report that calls the appeals process for federal flood insurance claims after Super Storm Sandy badly flawed, but also that it found no signs of systematic underpayments to victims, Reuters reports.”Despite widespread concerns, it does not appear that…
FEMA re-opens claims, but some Sandy victims say ‘no thanks
FEMA re-opens claims, but some Sandy victims say ‘no thanks

A few weeks ago, FEMA sent out 146,000 letters to homeowners who were possible victims of Sandy-related flood insurance fraud, offering to reevaluate their damage awards and make them whole. That’s a lot of people with a lot of money at stake.FEMA is also offering…
We love New York
We love New York

We love New York.  That’s why we and our Superstorm Sandy survivor base are pulling out the stops to support legislative reforms this legislative session and are saying: Come on New York! Step up into the 21st century and give your citizens who spend their…