Statement of California Health Advocates and United Policyholders
Statement of California Health Advocates and United Policyholders

Public Hearing: Minnesota Department of Commerce – Long-Term Care – Rate Increases and Policyholder Protections In late August, 2015, the Minnesota Department of Commerce convened a hearing to assist the Department’s fact-finding effort on long-term care insurance industry issues. The hearing provided consumers, insurance companies, and other…
A Disaster Damaged Your Home? How to File a Successful Insurance Claim
A Disaster Damaged Your Home? How to File a Successful Insurance Claim

The TV commercials make it look so easy: You experience a disaster and, like magic, your insurance company swoops in and solves all your problems. Unfortunately, say consumer advocates, it rarely works that way in real life. Instead, if a disaster such as a fire,…
What does my credit rating have to do with my driving?
What does my credit rating have to do with my driving?

Most auto-insurance companies use your consumer credit rating as a significant factor in determining what rate to charge you.Who knew?Maybe you. But two-thirds of customers didn’t know, according to a Government Accountability Office survey. Spokesman Mike Barry of the Insurance Information Institute, an industry trade…
ServiceMaster and Water Damage Claims
ServiceMaster and Water Damage Claims

Couple Recalls ‘Leaky Toilet Nightmare’What started out as a leaky toilet turned into a local couple’s worst nightmare. They got into a battle with their insurance company and are now suing.It is a case their attorney says could affect hundreds of thousands of homeowners.Ora Tamir…
5 ways to cut medical bills long before you stick out your tongue and say “ah”
5 ways to cut medical bills long before you stick out your tongue and say “ah”

Medical costs can still be confusing and startling. But as transparency becomes the norm, we should be able to get a price quote before undergoing a medical procedure, know the amount our health insurance will cover, and even solicit a package price from the hospital.…
Springs renter hopes flooding nightmare can become lesson for others
Springs renter hopes flooding nightmare can become lesson for others

Annaleen DeHaan came home to a nightmare Monday evening. Her home on the east side of Colorado Springs was devastated by floodwater. “My mom calls me and is like, ‘So, the house flooded. I have a foot of mud and water,’” DeHaan said. “I kind…
BACH TALK: Annuity “Whack-a-Mole”
BACH TALK: Annuity “Whack-a-Mole”

It seems like every time you turn around, insurers are peddling a new type of super-complicated annuity whose internal levers and formulae make it virtually impossible that the buyer will collect the promised benefits in their lifetime: Equity-indexed annuities, Medically Underwritten Annuities, Contingent Deferred Annuities…the list goes…
Guess who’s turning 50?
Guess who’s turning 50?

Medicare, the program that remains essential for many American’s health and lifestyles, turns 50 this month. On the positive side, pressure is mounting to amend the absurd rule that prevents the program from negotiating prescription drug prices with drug companies. On the negative side, consumers…
Class sues State Farm for manipulating homeowners with water damage
Class sues State Farm for manipulating homeowners with water damage

Insurer directed claimants to repair services it had under contract to hold down costs, class action states. A putative class action accuses State Farm Insurance, the nation’s largest property insurer, of willfully directing homeowners to substandard water damage repair services, bolstering the company’s bottom line…
Insurance issues arising from disasters bring little regulatory change to Colorado
Insurance issues arising from disasters bring little regulatory change to Colorado

The Colorado Division of Insurance, the regulatory agency charged with protecting consumers, has emerged from years of wildfires and floods with few tools to help it track market health in the state, and remains relatively powerless. Colorado residents are more or less where they were…
BOPs Are Like Hospital Gowns – They Don’t Cover You Fully
BOPs Are Like Hospital Gowns – They Don’t Cover You Fully

Businessowners Policies, traditionally referred to simply as “BOPs,” were introduced in 1976 and significantly revised in 1987. The BOP evolved gradually from the 1987 revisions to include risk classification and business sizes (sales and square footage) not contemplated in the original or “first revision” editions…
Manitou takes a step to move city hall out of harm’s way
Manitou takes a step to move city hall out of harm’s way

Manitou Springs officials are trying to land a $25 million federal grant to move City Hall operations to a new building.Built in the laste 1800s, the exisiting facility is in a flood plain, the city’s flood recovery manager Shelley Cobau said Monday.A draft of the…
Insurance nightmare continues for Mountain Shadows family
Insurance nightmare continues for Mountain Shadows family

Three years after the Waldo Canyon Fire, many homeowners still struggle with their insurance claims. Paul and Jennifer Macomber have been at odds with their insurance company, American Family Insurance, since the fire started in June 2012. Their home in Mountain Shadows wasn’t a total…
What to Do if Your Car Insurance is Canceled
What to Do if Your Car Insurance is Canceled

You reach into your mailbox and retrieve a letter from your auto insurance company. It says you and your car are being kicked to the curb.  That’s right — you’re being hit with a car insurance cancellation. “What am I going to do?” you ask…
Ruff and Ready?
Ruff and Ready?

Pet Insurance Check UP As treatment options for sick and injured animals improve, and new (expensive) medications and procedures can extend your pet’s healthy life, you may want to give pet insurance a second look. You can buy coverage for urgent care only, or broad…
Appeals process for flood insurance claims needs work: Senate probe
Appeals process for flood insurance claims needs work: Senate probe

The U.S. government’s appeals process for reviewing flood insurance claim disputes is riddled with flaws, but there is no evidence of systematic underpayments by insurers to flood victims, an investigation by U.S. Senate staffers has found.”Despite widespread concerns, it does not appear that systematic incentives…
Flaws but no abuse, Senate finds in Superstorm Sandy flood insurance study, Reuters reports
Flaws but no abuse, Senate finds in Superstorm Sandy flood insurance study, Reuters reports

The Senate Banking Committee will release a report that calls the appeals process for federal flood insurance claims after Super Storm Sandy badly flawed, but also that it found no signs of systematic underpayments to victims, Reuters reports.”Despite widespread concerns, it does not appear that…
Capitol Pressroom
Capitol Pressroom

Amy Bach, the executive director of United Policyholders, looks at a report that shows property insurers have reaped higher-than-average profits in New York State despite losses from major weather events like Superstorm Sandy. Bach argues New York insurance law is crafted in a way that…