Money Heroes: Three Guardians Protecting Consumers’ Finances
Money Heroes: Three Guardians Protecting Consumers’ Finances

Ensuring benefits for policyholders Amy Bach On a crusade since: 1984 Day job: Executive director of United Policyholders Achievement: Advocates for, and assists, insurance customers Why she’s a hero: Representing a New York State agency on an insurance task force in the 1980s, Bach saw…
Insurance Companies Continue to Settle With States on Unclaimed Life Insurance Policies – Could One Be Yours?
Insurance Companies Continue to Settle With States on Unclaimed Life Insurance Policies – Could One Be Yours?

Multiple life insurance companies have reached multi-state settlements regarding an industry-wide practice of companies failing to pay death benefits to the beneficiaries of life insurance policies, despite having access to federal records indicating that policyholders had died, or direct confirmation from relatives of the deceased. Instead,…
Buying life insurance for America’s most dangerous jobs
Buying life insurance for America’s most dangerous jobs

Not all jobs are created equal. The U.S. Bureau of Labor Statistics rates occupations based on the rate of accidents and fatal on-the-job injuries, highlighting the most dangerous jobs in the country. One of the top most dangerous jobs in the country is fishing. Fishermen…
Before catastrophe strikes
Before catastrophe strikes

People whose homes were damaged by Superstorm Sandy will soon find out whether they have the right kind of insurance and enough to rebuild. In other recent disasters, one-half to two-thirds of homeowners discovered after the fact that they were underinsured, often by hundreds of…
Superstorm spotlights home insurance
Superstorm spotlights home insurance

People whose homes were damaged by superstorm Sandy will soon find out whether or not they have enough and the right kind of insurance to rebuild. In other recent disasters, one-half to two-thirds of homeowners discovered after the fact that they were underinsured, often by…
A roadmap to emergency roadside assistance
A roadmap to emergency roadside assistance

You’re stranded by the side of the road with an empty gas tank, a flat tire or smoke pouring out of your hood. This is not the time to wonder why you didn’t buy roadside assistance with your auto insurance policy. Instead, experts say, you…
What does it take to keep customers satisfied with auto insurance claims?
What does it take to keep customers satisfied with auto insurance claims?

Overall satisfaction with the car insurance claims process has risen over the past year, despite the fact that claims are costing consumers more, according to a new study from market research giant J.D. Power and Associates. Using a 1,000-point scale, overall satisfaction by claim filers…
Coverage drying up? UP water alert
Coverage drying up? UP water alert

As a downpour drenched but did not deter our Giants this week and we watched the East Coast brace for Frankenstorm, it reminded me that it is time to remind our readers that there are now big differences in how property policies cover (and don’t…
Guest Experts: How To Support Your Aging Parents
Guest Experts: How To Support Your Aging Parents

According to a MetLife study, a quarter of adult children, mainly baby boomers, provide care for their aging parents. Caring for aging parents can be rewarding, exhausting and frustrating all at once. It can also be expensive, and emotional draining, in more ways than people…
7 ways to investigate an insurance company online
7 ways to investigate an insurance company online

A consumer armed with a computer can find out a great deal about which insurance companies offer the most reliable service. You just have to know where to look online. David Cohen, CEO of Investigative Resources of Texas, says you can’t be too thorough. “You…
San Bruno Emergency Preparedness Day
San Bruno Emergency Preparedness Day

On Saturday, September 29th, 2012 United Policyholders participated in the first annual San Bruno Emergency Preparedness Fair.
Tiny words… big $ meaning
Tiny words… big $ meaning

Disability insurance alert Losing your job and income due to a disabling injury or illness is a scary prospect. 3 in 10 workers will become disabled for some period of time before they retire. Yet people often overlook buying the insurance that replaces lost income.…
Insured see climbing rates, as coverage declines
Insured see climbing rates, as coverage declines

Hurricanes, wildfires, hail storms: all the wild weather the past few years is taking a toll on homeowners’ insurance rates. Many premiums are up 10 percent or more this year. And you may be getting less for your money. Merle Scheiber filed his first-ever hail…
Consumer Reports Rates Home Insurers
Consumer Reports Rates Home Insurers

Homeowners buy insurance to protect against disaster. But when disaster strikes, your insurer might not live up to your expectations, especially if you have a large claim, according to our survey of 11,250 subscribers who filed claims in the past few years. The greater the…
Let go (please) lender…
Let go (please) lender…

If you have a mortgage, the lender is almost always listed on your home insurance as an additional insured. So if your home is significantly damaged ($5,000 or more) and your insurer sends a check for the repairs, that check will usually be made out…
Homeowners offered new earthquake policy options
Homeowners offered new earthquake policy options

The California Earthquake Authority, hoping to increase the small percentage of people who have quake insurance, has introduced a line of policies called Choice that gives homeowners more coverage and premium options. For example, homeowners can pay a lower premium if they want to cover…
Enough’ Insurance is Often Not Enough
Enough’ Insurance is Often Not Enough

In the past few weeks, the most destructive wildfire in Colorado history claimed two lives, burned nearly 30 square miles and totally destroyed more than 350 homes. Like almost all homeowners everywhere in the United States, nearly everyone who lost their house to this massive…
Insurance Rates: Will Mother Nature Raise Yours?
Insurance Rates: Will Mother Nature Raise Yours?

The wildfires raging out West and the freakish storms that ravaged much of the east have property insurers scrambling to keep up with all the claims. The current blitz of wildfires in Colorado is already the most destructive in the state’s history, and the blazes…