September 29, 2023 Mitigation Matters No matter where you live, if you’re a homeowner today, you need to do your best to maintain your property and take steps to avoid it being damaged or destroyed in a severe weather event. Why? 1) No place on earth is immune from risk…
March 15, 2023 Insurance consumer advocate group unveils state-by-state guide to insurance legal rights For Immediate Release: March 13, 2023 Contact: Amy Bach, Executive Director SAN FRANCISCO, March 9, 2023 – United Policyholders (UP), a national insurance consumer advocacy non-profit, today announced a major expansion of its services. Insurance company claim adjusters are required to know and follow the…
September 28, 2021 Why doesn’t homeowners insurance cover flood damage? The remnants of Hurricane Nicholas are drenching Alabama, Mississippi and Louisiana — including areas that have barely started recovering from Hurricane Ida. There has been a lot of flooding over the past couple of weeks from the Gulf Coast to the Northeast, and many homeowners…
November 5, 2012 Superstorm spotlights home insurance People whose homes were damaged by superstorm Sandy will soon find out whether or not they have enough and the right kind of insurance to rebuild. In other recent disasters, one-half to two-thirds of homeowners discovered after the fact that they were underinsured, often by…
August 27, 2012 Can mortgage lenders hold your insurance money hostage? If your home has been seriously damaged or destroyed, your insurance company will release a check made out to both you and your mortgage lender to pay for the necessary repairs. “Lenders have a substantial investment in the property, sometimes more than the homeowner, especially…
August 8, 2012 Consumer Reports Rates Home Insurers Homeowners buy insurance to protect against disaster. But when disaster strikes, your insurer might not live up to your expectations, especially if you have a large claim, according to our survey of 11,250 subscribers who filed claims in the past few years. The greater the…
July 26, 2012 Enough’ Insurance is Often Not Enough In the past few weeks, the most destructive wildfire in Colorado history claimed two lives, burned nearly 30 square miles and totally destroyed more than 350 homes. Like almost all homeowners everywhere in the United States, nearly everyone who lost their house to this massive…
May 16, 2012 RentSafe: Is it a safe choice for renter’s insurance? About half of American renters don’t have insurance. Some of them probably don’t realize that it’s fairly cheap to buy coverage that’ll protect them if their place catches fire, their stuff gets stolen or even if the dog bites a neighbor. “Renter’s insurance is very…
November 7, 2011 Sharp Disagreement At NAIC Session On Readability Of Consumer Information Industry representatives sharply disagreed with two law professors who argued personal lines policies should be posted online where they would be readily available to consumers who wanted to look at them prior to signing onto them. Spokesmen for the American Insurance Association and the National…
October 14, 2011 Model indicates coastal insurance rates should be lower, so why don’t they drop? Are most residents of the Mississippi and Alabama coasts due big price cuts for homeowners insurance — maybe as much as 34 percent in Baldwin County, for example? That’s one of the findings suggested in an analysis presented by modeling firm Risk Management Solutions to…
August 22, 2011 Policyholder complaints after tornadoes show discontent with delays, disputes over damage MOBILE, Alabama — Larry Kidd was getting a little frustrated. His neighbors in Santuck were already making repairs after a tornado hit the Elmore County hamlet on April 27. Kidd was still haggling with Allstate Corp. over how much money he would get to fix…
July 21, 2011 Alabama insurance struggles: Disputes from tornadoes begin to gain traction Across tornado-affected areas of Alabama, thousands of property owners are grappling with insurers about how much money they are owed to rebuild. Already, nearly 500 people have contacted the state Insurance Department. State regulators now expect around 90,000 claims because of April’s storms, and even…
June 30, 2011 Tornado or other insurance beef? Chat with consumer advocate today at 2 In a series of stories Sunday, the Birmingham News, Huntsville Times and Press-Register showed the insurance struggles scores of Alabama homeowners are going through in the wake of the April 27 tornadoes. And hurricane season, which regularly creates insurance questions along the coast, has only…
June 30, 2011 Vanishing Act: Your Home Insurance Coverage is Disappearing There’s a disturbing nationwide trend of insurance companies chipping away at coverage for homeowners, says Amy Bach, executive director of the nonprofit United Policyholders consumer group. She says she’s disturbed by what she sees as policies becoming less adequate. “We have been working on a…
June 21, 2011 5 lies home insurance agents tell Sometimes insurance agents tell you what they think you want to hear in order to sell a home insurance policy and secure a commission. When misfortunes occur, homeowners who count on insurance to carry them through tough times sometimes get an unpleasant surprise: They don’t…
June 16, 2011 Nine tips for buying auto insurance online Just as more consumers are gravitating toward shopping sites like Amazon.com and Zappos.com, more auto insurance consumers are shopping online than ever before. According to a 2011 study by J.D. Power and Associates, 54 percent of auto insurance shoppers are getting quotes online. That’s up…
April 18, 2011 Got Insurance? Enough? You Sure? Many U.S. homeowners haven’t insured their homes against earthquakes and other disasters, but the devastating losses in the wake of the recent earthquake and tsunami in Japan may cause people to give their insurance policies another look. As well they should. Earthquakes have occurred in…