Sharp Disagreement At NAIC Session On Readability Of Consumer Information
Sharp Disagreement At NAIC Session On Readability Of Consumer Information

Industry representatives sharply disagreed with two law professors who argued personal lines policies should be posted online where they would be readily available to consumers who wanted to look at them prior to signing onto them. Spokesmen for the American Insurance Association and the National…
Model indicates coastal insurance rates should be lower, so why don’t they drop?
Model indicates coastal insurance rates should be lower, so why don’t they drop?

Are most residents of the Mississippi and Alabama coasts due big price cuts for homeowners insurance — maybe as much as 34 percent in Baldwin County, for example? That’s one of the findings suggested in an analysis presented by modeling firm Risk Management Solutions to…
Policyholder complaints after tornadoes show discontent with delays, disputes over damage
Policyholder complaints after tornadoes show discontent with delays, disputes over damage

MOBILE, Alabama — Larry Kidd was getting a little frustrated. His neighbors in Santuck were already making repairs after a tornado hit the Elmore County hamlet on April 27. Kidd was still haggling with Allstate Corp. over how much money he would get to fix…
Alabama insurance struggles: Disputes from tornadoes begin to gain traction
Alabama insurance struggles: Disputes from tornadoes begin to gain traction

Across tornado-affected areas of Alabama, thousands of property owners are grappling with insurers about how much money they are owed to rebuild. Already, nearly 500 people have contacted the state Insurance Department. State regulators now expect around 90,000 claims because of April’s storms, and even…
Vanishing Act: Your Home Insurance Coverage is Disappearing
Vanishing Act: Your Home Insurance Coverage is Disappearing

There’s a disturbing nationwide trend of insurance companies chipping away at coverage for homeowners, says Amy Bach, executive director of the nonprofit United Policyholders consumer group. She says she’s disturbed by what she sees as policies becoming less adequate. “We have been working on a…
Tornado or other insurance beef? Chat with consumer advocate today at 2
Tornado or other insurance beef? Chat with consumer advocate today at 2

In a series of stories Sunday, the Birmingham News, Huntsville Times and Press-Register showed the insurance struggles scores of Alabama homeowners are going through in the wake of the April 27 tornadoes. And hurricane season, which regularly creates insurance questions along the coast, has only…
5 lies home insurance agents tell
5 lies home insurance agents tell

Sometimes insurance agents tell you what they think you want to hear in order to sell a home insurance policy and secure a commission. When misfortunes occur, homeowners who count on insurance to carry them through tough times sometimes get an unpleasant surprise: They don’t…
Nine tips for buying auto insurance online
Nine tips for buying auto insurance online

Just as more consumers are gravitating toward shopping sites like Amazon.com and Zappos.com, more auto insurance consumers are shopping online than ever before. According to a 2011 study by J.D. Power and Associates, 54 percent of auto insurance shoppers are getting quotes online. That’s up…
Got Insurance? Enough? You Sure?
Got Insurance? Enough? You Sure?

Many U.S. homeowners haven’t insured their homes against earthquakes and other disasters, but the devastating losses in the wake of the recent earthquake and tsunami in Japan may cause people to give their insurance policies another look. As well they should. Earthquakes have occurred in…
Will Americans pay attention to earthquake insurance now?
Will Americans pay attention to earthquake insurance now?

The advice can’t get any simpler than this: “People who live near fault lines should have earthquake insurance,” says Amy Bach, executive director of the United Policyholders consumer organization. Will the disaster in Japan be the crisis that compels Americans in quake-prone areas to pay…
Apps for Taking Inventory at Home
Apps for Taking Inventory at Home

By FARHAD MANJOO, The New York TimesHONESTLY, I didn’t set out to be a hoarder. It’s just that I’m a tech reviewer, and sometimes that amounts to the same thing. Technology companies are always sending me gadgets to evaluate; it’s my job to catalog everything…
Are you insured for the Big One?
Are you insured for the Big One?

Just 12% of homes in the state with fire insurance also have earthquake coverage, according to the California Earthquake Authority. Here’s what consumers shopping for coverage need to know. Reporting from Sacramento— The massive earthquake and tsunami that struck Japan will cost insurance companies billions…
Forged MetLife “Checks” Show Retained-Asset Account Risks
Forged MetLife “Checks” Show Retained-Asset Account Risks

After her mother died, Jasmine Williams was assured by MetLife Inc. that her $101,819 in life insurance benefits were safe and was sent what the company called a guaranteed money market “checkbook” in 2002. The next year, Williams, then 19, told New York-based MetLife that…
Accidental Death Becomes Suicide When Insurers Dodge Payouts
Accidental Death Becomes Suicide When Insurers Dodge Payouts

Jane Pierce spent nine years struggling alongside her husband, Todd, as he fought cancer in his sinus cavity. The treatments were working. Then, in July 2009, Todd died in a fiery car crash. He was 46. That was the beginning of a whole new battle…
Determining the Right Coverage
Determining the Right Coverage

Patrick Rodgers, the Philadelphia homeowner with the “foreclosure” case against Wells Fargo Home Mortgage that made him a national celebrity, declared victory last week. To settle his claim under the Real Estate Settlement Procedures Act, he says, Wells Fargo WFC) agreed to reverse thousands of…
A Health Insurance Insider Offers Words of Advice
A Health Insurance Insider Offers Words of Advice

WENDELL POTTER is a 20-year health insurance veteran who served in top public relations jobs at such firms as Cigna and Humana. Now a senior analyst at the Center for Public Integrity, Mr. Potter has written “Deadly Spin,” a tell-all about practices of the health…
ConsumerWatch: Is Water Pipeline Insurance Worth It?
ConsumerWatch: Is Water Pipeline Insurance Worth It?

LOS ALTOS CBS 5) — Vivian Barry never thought much about the water pipes under her Los Altos home, until she started getting official-looking letters from a company called Home Emergency Insurance Solutions. They were trying to sell her insurance for the underground water pipes…
When Life Insurance Is Suddenly Canceled
When Life Insurance Is Suddenly Canceled

Earlier this year, an elderly man went to the hospital for stomach pains. The doctors advised him that he had gallstones. Days after the emergency room visit, the man and his wife purchased some life insurance. Only later did they learn that the “gallstones” were…