What Consumers Should Do to Get Fair Claims Payments in the Wake of Hurricane Ida
What Consumers Should Do to Get Fair Claims Payments in the Wake of Hurricane Ida

Washington, D.C. — The Consumer Federation of America (CFA) today warned consumers to prepare to file claims for damage resulting from Hurricane Ida and offered tips on “how to get all you are entitled to from your insurance company.” CFA believes that Hurricane Ida will produce…
Why doesn’t homeowners insurance cover flood damage?
Why doesn’t homeowners insurance cover flood damage?

The remnants of Hurricane Nicholas are drenching Alabama, Mississippi and Louisiana — including areas that have barely started recovering from Hurricane Ida. ​There has been a lot of flooding over the past couple of weeks from the Gulf Coast to the Northeast, and many homeowners…
Louisiana homeowners beware: Here’s how the ‘hurricane deductible’ could limit Zeta claims
Louisiana homeowners beware: Here’s how the ‘hurricane deductible’ could limit Zeta claims

Louisiana homeowners will likely face an unwelcome obstacle as they recover from the damage caused by Hurricane Zeta: the dreaded hurricane deductible. Those deductibles, which became a nearly universal part of insurance contracts on the Gulf Coast after Hurricane Katrina, put the onus on homeowners…
Louisiana Supreme Court to Insurers: “You can’t abandon your customers in their hour of need. You’re in the protection business”
Louisiana Supreme Court to Insurers: “You can’t abandon your customers in their hour of need. You’re in the protection business”

Good news for Louisiana insurance consumers came this week when the state’s highest court sided with them (and UP’s amicus brief) in Kelly v. State Farm on two important points: 1) A firm settlement offer is unnecessary for an insured to sustain a cause of action against…
Bobby Jindal signs bill to kill lawsuit against oil, gas companies
Bobby Jindal signs bill to kill lawsuit against oil, gas companies

Gov. Bobby Jindal has signed legislation aimed at killing a lawsuit filed by a New Orleans area regional levee board against 97 oil and gas companies, despite concerns that the new law could negatively affect state and government claims against BP over the 2010 Gulf…
Most Americans uninformed about long-term care insurance
Most Americans uninformed about long-term care insurance
Superstorm spotlights home insurance
Superstorm spotlights home insurance

People whose homes were damaged by superstorm Sandy will soon find out whether or not they have enough and the right kind of insurance to rebuild. In other recent disasters, one-half to two-thirds of homeowners discovered after the fact that they were underinsured, often by…
Can mortgage lenders hold your insurance money hostage?
Can mortgage lenders hold your insurance money hostage?

If your home has been seriously damaged or destroyed, your insurance company will release a check made out to both you and your mortgage lender to pay for the necessary repairs. “Lenders have a substantial investment in the property, sometimes more than the homeowner, especially…
Consumer Reports Rates Home Insurers
Consumer Reports Rates Home Insurers

Homeowners buy insurance to protect against disaster. But when disaster strikes, your insurer might not live up to your expectations, especially if you have a large claim, according to our survey of 11,250 subscribers who filed claims in the past few years. The greater the…
Enough’ Insurance is Often Not Enough
Enough’ Insurance is Often Not Enough

In the past few weeks, the most destructive wildfire in Colorado history claimed two lives, burned nearly 30 square miles and totally destroyed more than 350 homes. Like almost all homeowners everywhere in the United States, nearly everyone who lost their house to this massive…
RentSafe: Is it a safe choice for renter’s insurance?
RentSafe: Is it a safe choice for renter’s insurance?

About half of American renters don’t have insurance. Some of them probably don’t realize that it’s fairly cheap to buy coverage that’ll protect them if their place catches fire, their stuff gets stolen or even if the dog bites a neighbor. “Renter’s insurance is very…
One homeowner’s travails: Even after more than six years, family can’t move back into “new” house
One homeowner’s travails: Even after more than six years, family can’t move back into “new” house

By Bob Butler, Fellow, G.W. Williams Center for Independent Journalism, and Jessica Williams, The Lens staff writer |Each day, after wrapping up work as a streetcar operator, Kisa Holmes drives by to check on the house she bought in the Upper 9th Ward just weeks…
Sharp Disagreement At NAIC Session On Readability Of Consumer Information
Sharp Disagreement At NAIC Session On Readability Of Consumer Information

Industry representatives sharply disagreed with two law professors who argued personal lines policies should be posted online where they would be readily available to consumers who wanted to look at them prior to signing onto them. Spokesmen for the American Insurance Association and the National…
Vanishing Act: Your Home Insurance Coverage is Disappearing
Vanishing Act: Your Home Insurance Coverage is Disappearing

There’s a disturbing nationwide trend of insurance companies chipping away at coverage for homeowners, says Amy Bach, executive director of the nonprofit United Policyholders consumer group. She says she’s disturbed by what she sees as policies becoming less adequate. “We have been working on a…
5 lies home insurance agents tell
5 lies home insurance agents tell

Sometimes insurance agents tell you what they think you want to hear in order to sell a home insurance policy and secure a commission. When misfortunes occur, homeowners who count on insurance to carry them through tough times sometimes get an unpleasant surprise: They don’t…
Nine tips for buying auto insurance online
Nine tips for buying auto insurance online

Just as more consumers are gravitating toward shopping sites like Amazon.com and Zappos.com, more auto insurance consumers are shopping online than ever before. According to a 2011 study by J.D. Power and Associates, 54 percent of auto insurance shoppers are getting quotes online. That’s up…
New Orleans area deserves better insurance options, prices as hurricane season begins, officials say
New Orleans area deserves better insurance options, prices as hurricane season begins, officials say

Clad in hard hats and sturdy shoes, about 20 insurance executives from around the country tromped through the new state-of-the art concrete flood defenses fortifying the New Orleans area to decide for themselves whether the region is safer — and more insurable — than it…
Property owners in the path of Mississippi River flooding are taking out mortgages to beat the 30-day waiting period on insurance
Property owners in the path of Mississippi River flooding are taking out mortgages to beat the 30-day waiting period on insurance

Cliff Merritt has taken applications for 300 loans in the past two weeks at his small Louisiana bank.It’s not that the economy or housing market in Vidalia has suddenly picked up. Rather, people worried about levees failing along the swollen Mississippi River have found a…