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Home insurers are canceling policies based on aerial images, advocacy group says — how to protect yourself
June 7, 2024
Home insurers are canceling policies based on aerial images, advocacy group says — how to protect yourself

John D’Entremont has owned his home in Malden, Massachusetts, for more than 40 years, but last year, his insurer unexpectedly asked him to make some major repairs. “I felt like I was blindsided,” he told Boston 25 News. “If you look at the things they…

EYE IN THE SKY ‘I was blindsided’ says man who had insurance yanked on his home of 40 years – a drone caught issue on his roof
June 4, 2024
EYE IN THE SKY ‘I was blindsided’ says man who had insurance yanked on his home of 40 years – a drone caught issue on his roof

Insurers in Massachusetts have the right to not renew policies for properties A HOMEOWNER has told how he was “blindsided” by insurers when they said he needed to fork out for a number of repairs on his home – despite having no issues for 40…

Insurance Companies Sending Drones To Spy On Homeowners, Find Defects And Cancel Policies
May 24, 2024
Insurance Companies Sending Drones To Spy On Homeowners, Find Defects And Cancel Policies

Homeowners in Massachusetts are facing an unexpected threat to their insurance coverage: drones and aerial imagery. In a trend that is raising alarms, insurance companies are increasingly using these technologies to inspect properties and identify potential issues, leading to a surge in policy cancellations and…

The ruthless insurance companies using DRONES to stiff homeowners
May 21, 2024
The ruthless insurance companies using DRONES to stiff homeowners

Home insurance companies can fly drones over customers’ homes unannounced to spot any defects and refuse to renew policies. Across the country homeowners have reported having policies suddenly dropped after insurers captured aerial images with drones and noticed problems. Insurance expert Karl Susman told CBS8…

Massachusetts insurance companies canceling homeowners policies using drone, aerial photos
May 21, 2024
Massachusetts insurance companies canceling homeowners policies using drone, aerial photos

Homeowners insurance — It’s a necessity many may not think much about as they pay to renew their policies year after year. So imagine receiving a letter from your longtime insurer highlighting several property problems that suddenly need to be addressed. It’s exactly what happened…

Aerial photos are leading to insurance non-renewals
April 19, 2024
Aerial photos are leading to insurance non-renewals

InsurTech may not be a buzz word at dinner parties, but it sure is in consumer advocate circles. Turns out, “disruptive” is not such a good thing for property owners and home values, especially with climate change in the mix. Today, insurance companies are using…

7 Investigates: Sky-high surprise
February 19, 2024
7 Investigates: Sky-high surprise

Your insurance company might be checking out your house from the sky. And 7 Investigates found if they don’t like what they see, they’ll cancel your policy. Hank Phillippi Ryan has the story. While the family who owns a Saugus home was hanging out inside……

Insurance consumer advocate group unveils state-by-state guide to insurance legal rights
March 15, 2023
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights

For Immediate Release:  March 13, 2023 Contact: Amy Bach, Executive Director SAN FRANCISCO, March 9, 2023 – United Policyholders (UP), a national insurance consumer advocacy non-profit, today announced a major expansion of its services. Insurance company claim adjusters are required to know and follow the…

Coastal homeowners stagger under insurance costs
June 3, 2013
Coastal homeowners stagger under insurance costs

GULF SHORES, Ala. — When Stan Virden moved into his 2,400-square-foot house overlooking a rock-lined canal in 1996, he paid less than $1,000 a year for homeowners insurance. Now, as he seeks to move to Atlanta to be near family, Virden says potential buyers for…

Most Americans uninformed about long-term care insurance
March 5, 2013
Most Americans uninformed about long-term care insurance
Superstorm spotlights home insurance
November 5, 2012
Superstorm spotlights home insurance

People whose homes were damaged by superstorm Sandy will soon find out whether or not they have enough and the right kind of insurance to rebuild. In other recent disasters, one-half to two-thirds of homeowners discovered after the fact that they were underinsured, often by…

Can mortgage lenders hold your insurance money hostage?
August 27, 2012
Can mortgage lenders hold your insurance money hostage?

If your home has been seriously damaged or destroyed, your insurance company will release a check made out to both you and your mortgage lender to pay for the necessary repairs. “Lenders have a substantial investment in the property, sometimes more than the homeowner, especially…

Consumer Reports Rates Home Insurers
August 8, 2012
Consumer Reports Rates Home Insurers

Homeowners buy insurance to protect against disaster. But when disaster strikes, your insurer might not live up to your expectations, especially if you have a large claim, according to our survey of 11,250 subscribers who filed claims in the past few years. The greater the…

Enough’ Insurance is Often Not Enough
July 26, 2012
Enough’ Insurance is Often Not Enough

In the past few weeks, the most destructive wildfire in Colorado history claimed two lives, burned nearly 30 square miles and totally destroyed more than 350 homes. Like almost all homeowners everywhere in the United States, nearly everyone who lost their house to this massive…

RentSafe: Is it a safe choice for renter’s insurance?
May 16, 2012
RentSafe: Is it a safe choice for renter’s insurance?

About half of American renters don’t have insurance. Some of them probably don’t realize that it’s fairly cheap to buy coverage that’ll protect them if their place catches fire, their stuff gets stolen or even if the dog bites a neighbor. “Renter’s insurance is very…

Sharp Disagreement At NAIC Session On Readability Of Consumer Information
November 7, 2011
Sharp Disagreement At NAIC Session On Readability Of Consumer Information

Industry representatives sharply disagreed with two law professors who argued personal lines policies should be posted online where they would be readily available to consumers who wanted to look at them prior to signing onto them. Spokesmen for the American Insurance Association and the National…

Vanishing Act: Your Home Insurance Coverage is Disappearing
June 30, 2011
Vanishing Act: Your Home Insurance Coverage is Disappearing

There’s a disturbing nationwide trend of insurance companies chipping away at coverage for homeowners, says Amy Bach, executive director of the nonprofit United Policyholders consumer group. She says she’s disturbed by what she sees as policies becoming less adequate. “We have been working on a…

5 lies home insurance agents tell
June 21, 2011
5 lies home insurance agents tell

Sometimes insurance agents tell you what they think you want to hear in order to sell a home insurance policy and secure a commission. When misfortunes occur, homeowners who count on insurance to carry them through tough times sometimes get an unpleasant surprise: They don’t…

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