2023 Hawai’i Wildfires – Insurance Claim and Recovery Help

An aerial image taken on August 10, 2023 shows the heartbreaking devastation in Lahaina on the Hawaiian island of Maui where fast-moving, wind-driven wildfires took over 89 lives and destroyed more than 2,200 structures.  (Photo by Patrick T. Fallon / AFP) (Photo by PATRICK T. FALLON/AFP via Getty Images)

If you, your friends, neighbors, relatives or co-workers have been personally impacted by this horrific event, know that United Policyholders’ staff and volunteers will be making our wildfire recovery expertise and support easily accessible and current, now and in the months and years ahead.

Need legal help? Scroll down to learn how to access free assistance in August and September – hours have been extended.

United Policyholders is a non-profit organization that has three-plus decades of expertise in wildfire recovery, insurance, repairs and rebuilding. We offer reliable strategies, information and pearls of wisdom and support. We’re rooting for you and here to help. No strings attached. We don’t sell our services or provide one-on-one professional claim or legal help, but we offer honest, free and experienced guidance and links to reliable professional and government resources.

“Team UP ” (our staff, volunteers and partners) includes people who were born and raised on Maui, people who live and work on Maui, and people who’ve navigated recovering from a total or partial wildfire loss in the past.  Our hearts and minds are with those who’ve been impacted by this horrific event.

If your property is damaged or was destroyed, through our Roadmap to Recovery® program, you can access free, trustworthy help navigating the process of returning to a wildfire damaged area, repairing and replacing damaged and destroyed property, and collecting all available insurance funds. 

Below you will find shortcuts to items in our extensive library of resources that should be most useful and relevant to your current situation.  Through our Roadmap to Recovery® program, you can access tips, tools and the straight scoop on insurance, clean up, contractors, lawyers, adjusters, your legal rights and how to avoid ripoffs and mistakes.  We offer emotional support from people who genuinely care about helping you navigate successfully because they’ve “been there, done that” after past wildfires.

Download Wildfire Recovery Guide

President Biden has approved a major disaster declaration related to this event. Please check this page on the FEMA website for updates and information about how to apply for assistance.

Visit the Hawaii Office of Emergency Management Agency for regular updates and links to useful information.

NOTE:  United Policyholders respects and protects the privacy of all who communicate with our organization.  We do not share or sell our mailing lists.

Watch our FIRST STEPS AFTER A WILDFIRE video here.


As a community service to aid those affected by the wildfires, the Hawaii State Bar Association will be hosting a FREE legal hotline to provide legal assistance to the residents of Maui and the Big Island and any others adversely affected.

Attorneys will be available to answer questions regarding document replacement, insurance claims process, landlord-tenant matters and other issues.

Tuesday, Aug. 29th, Sept. 5th, 12th &19th
Wednesday, Aug. 30th, Sept. 6th, 13th & 20th
Thursday, Aug. 31st, Sept. 7th, 14th & 21st

Hawai’i Time
9:00 a.m. – 5:00 p.m.

Call Toll Free (888) 533-2773