Our First Inquiry of UP Eric Mills asked 1 month ago
Our First Inquiry of UP

My wife and I have an active Arizona homeowners water-damage claim with accepted coverage that has developed significant communication, document-handling, ALE, and reconstruction issues. We have prepared a concise one-page summary and are looking for policyholder guidance rather than litigation at this point. Before sending the material, could you tell me the best way to get it in front of someone familiar with Arizona property claims?

1 Answers
Answer for Our First Inquiry of UP United Policyholders Staff answered 1 month ago

Hi Eric,

We’re sorry to hear your claim has taken this turn, and we commend your efforts to work through these issues directly with your insurer.

Given the communication, ALE, document-handling, and reconstruction issues you describe, we recommend consulting with a licensed Arizona public adjuster who can review the specifics of your claim and advise you on next steps.

We’ve included links below to resources that may help you identify qualified professional assistance and better understand your options as you continue working through the claim.

UP’s professional help directory is a great place to start this search.

Our Arizona resource page is great additional information, including:

Speak UP: How to communicate with your Insurance Company

Questions to ask before hiring professional help

Warmly, UP Staff