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Robert Crown
Robert Crown

Robert Crown has more than 32 years of experience as a licensed public adjuster. Prior to launching his own Bay Area based Public Adjusting (PA) firm in November of 2014, Robert worked with a large Bay Area PA firm from 1985-1999. He spent the next 15-years working with a colleague in a more “hands-on” capacity helping the insured. Since November of 2014 Robert has helped policyholders successfully navigate their way through the insurance claim’s process after a loss occurs. Prior to becoming a public adjuster in 1985, he worked in residential remodeling while getting his undergraduate and Master’s degree in Social Work Administration. His background and years of experience as a client advocate, both as a former Social Service professional and then as a licensed public adjuster, has helped shape, refine and solidify his commitments in service to others. His professionalism is exemplified in his relationships with both clients and industry professionals.

Business Profile
Crown Adjusting, LLC
Business Type:
  • Public Adjusting/Claim Representation
State:
  • California
Specialty:
  • Business Insurance / Commercial Claims
  • Homeowners Property Damage Claims
Contact Details
Community Activities
  • Forums
  • Ask An Expert
  • Questions(0)
  • Answers(14)
ALE for renters insurance if not paying rent?

I was living in a house owned by family when the Eaton Fire displaced me. I have a lease that lists a rent, but I wasn’t actually paying anything due to financial hardship. My insurance wants to base ALE on my lease. Can I say…

Robert Crown answered 4 weeks ago • Coverage Question • California
305 views1 answers
Insurance paying vendors out of ACV

Our insurance company is paying the vendor fees out of our ACV of contents loss. We had a garage fire that ended up pretty much a total loss. The only thing that they are trying to say is not a total loss is our kitchen…

Robert Crown answered 7 months ago • Coverage Question • California
476 views2 answers
Extended coverage Dispute

We are in the final phase of negotiations with our insured, Safeco. We lost two homes in the California Caldor fire, our primary residence, and a second home on the property that we used as an overflow property for the family. We were in the…

Robert Crown answered 2 years ago • Coverage Question • California
1099 views2 answers
Claim Guidance – Furniture replacement

The remediation company has recommended replacement of all 3 beds and 2 sets of Lr and Fr sofa and loveseats, I have gone to several stores in our area that can deliver in stock items vs order which would take 2- 3 months. We need…

Robert Crown answered 2 years ago • Coverage Question • California
587 views1 answers
smoke ash and soot claim

We have 11 properties in a small town and we filed claims on all our properties after all the California Mountain Fires. The first 4 homes all came back with contamination and they were paid out, then the adjuster stopped answering calls and would not…

Robert Crown answered 2 years ago • Coverage Question • California
897 views1 answers
Are architectural, engineering and permit fees considered Coverage A costs?

I am rebuilding a structure destroyed in the 2020 Creek Fire in California. I am incurring a lot of expenses related to architectural, engineering, surveying and permit fees. Are all these fees considered Coverage A costs and therefore come out of the “Coverage A pot…

Robert Crown answered 3 years ago • Coverage Question • California
6882 views1 answers
Building Estimates

Is it normal for a contractor to charge an up-front fee for providing a written building estimate, bid or quote that is required by the insurance company?

Robert Crown answered 3 years ago • Rebuilding • California
1028 views1 answers
Quote for cost of house replacement

I recently submitted a quote to my adjuster from a prospective builder for the cost of rebuilding the house we had. A Public Adjuster happened to call at about the same time and said “of course the adjuster can ignore this because the quote is…

United Policyholders answered 3 years ago • Damage or Rebuild Estimates • Colorado
1301 views2 answers
Funds released by insurance company exceed adjuster’s worksheet

We had water damage. Insurance company tried lowballing the contractor’s estimate but after several weeks they issued money exceeding the contractor’s estimate. But the adjuster’s worksheet does not reflect that. Now the mortgage company — who is also on the insurance claim check — is…

Robert Crown answered 3 years ago • Damage or Rebuild Estimates, Mortgage Issues • Washington
5142 views2 answers
Loss of Use – Mileage

Our insurance company, Nationwide, is telling us they will only reimburse us for $.18/mile instead of IRS rate of $.51/mile. We couldn’t find housing in Santa Rosa area where we lived so we now are renting in Calistoga. My husband and I both work so…

Robert Crown answered 4 years ago • General Question • California
1263 views1 answers
What category is my wine collection considered under personal property? There is nothing in my policy that indicates it is not covered.

We lost our home in the N. Cal wildfire in Oct-2017. I had a 600 bottle collection of wine and a refrigerated wine cellar. I value the wine at $35K. There is nothing we have seen in the policy that excludes wine. What personal property…

Robert Crown answered 4 years ago • Contents inventory • California
780 views1 answers
FRV

I am trying to get our AAA insurance to pay FRV for a furnished rental rather than an unfurnished rental. I have gotten quotes from a realtor on their letterhead as requested but the adjuster keeps telling me they will only pay for an unfurnished…

Robert Crown answered 4 years ago • Additional Living Expenses (ALE) • California
2127 views1 answers
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