Ask An Expert

Troy Willis is a nationally recognized public adjuster, CEO, and industry pioneer with decades of expertise fighting on the front lines for policyholders’ rights. As the CEO of Willis, Willis & Willis Public Adjusters, Troy leads with grit, precision, and a deep commitment to justice in the insurance claims process.

Known for his unshakable integrity and unmatched ability to decipher the fine print of complex and ambiguous insurance policies, Troy has built a reputation as the go-to expert in high-stakes residential and commercial property claims. His leadership ensures clients are not just represented, they are protected, empowered, and restored.

In his dual role as Chief Executive Officer and senior adjuster, Troy oversees every aspect of the claim lifecycle, from strategic claim development and scoping to deploying expert teams of engineers, industrial hygienists, and construction professionals to validate loss. His detailed damage assessments and airtight estimates have secured millions in rightful settlements for homeowners and business owners across the U.S.

Troy’s mission is clear: to ensure policyholders receive the full indemnification they’re owed, with no delays, no lowballs, and no excuses. With a no-nonsense approach and a deep respect for the policyholder’s contract rights, Troy leads a full-service firm that’s redefining what public adjusting should be: ethical, aggressive, and always for the people.

Certifications & Licenses:

Troy Willis, PA, CPIA, CPIU
CEO / Chief Executive Officer & Licensed Senior Public Adjuster
(California Public Adjuster Firm License#6011615)
(California Public Adjuster License#4129563)
(Washington Public Adjuster Firm License#1258190)
(Washington Public Adjuster License#1270342)
(Idaho Public Adjuster Firm License#3003265320)
(Idaho Public Adjuster License#19953803)

– Expert Witness (Construction & Insurance Industry)
– Construction Consultant – Retired
– Residential / Commercial Estimator (Large Loss)
– CPIU, Certified Property Insurance Umpire
– CPIA, Certified Property Insurance Appraiser
– Insurance Claims Instructor (Claims Certification Institute)
– Epidemic/Pandemic Response Contractor: License ID:27847517
– California Earthquake Certified
– Pathogen Response & Resource Alliance – CERTIFICATION
– Covid-19 Disinfection Certification
– OSHAcademy#714223 – Occupational Safety & Health Training
– Developing a COVID Prevention Program (CPP)
– Biological Health Hazards in Construction
– Preparing Workplace for Covid-19
– Lead Safety – OSHA
– Fire Protection and Prevention OSHA
– OSHA Fundamental – Managing Risk Free Emergencies
– Health and Safety – Electrical Safety in the workspace
– Health and Safety – Personal Protection Equipment
– HAZMAT Protection – Suits & Beyond
– Safety in Construction: Fall Hazards
– Safety Management in Construction
– Construction Safety and Health
– Designing Safe Scaffolding Structures
– Working Safety at Heights and Confined Spaces
– Confined Space Safety
– Silica Dust Specialist (SDS)
– Respirable Crystalline Silica Safety in Construction
– Water Damage Restoration Technician
– Commercial Mold Inspector (CCMI)
– Specialty Surface Cleaning: Media Blasting
– Ozone & Hydroxyl Remediation
– Author & Insurance Blogger