First Steps After a Tornado
First Steps After a Tornado

United Policyholders is a nonprofit organization that is a voice and an information resource for insurance consumers in all 50 states.  UP has helped guide disaster survivors on the road to recovery since 1991. Use this information with The Disaster Recovery Handbook and Household Inventory…
Catch UP on Insurance for Repairing Flood Damage with David Maurstad
Catch UP on Insurance for Repairing Flood Damage with David Maurstad

In this Catch UP segment, Amy Bach talks to David Maurstad about Flood Insurance. David Maurstad is FEMA’s Assistant Administrator of Federal Insurance Directorate and Senior Executive of the National Flood Insurance Program (NFIP).
Catch UP on Roof Damage and Insurance Claims with Sarah Parker
Catch UP on Roof Damage and Insurance Claims with Sarah Parker

In this Catch UP segment, Public Adjuster Sarah Parker shares her insights and expertise on roof damage and insurance claims.
Texas Supreme Court Hears Arguments in a Case With Significant Implications for TWIA Policyholders
Texas Supreme Court Hears Arguments in a Case With Significant Implications for TWIA Policyholders

Yesterday, on February 21, 2024, the Texas Supreme Court heard arguments in the case Texas Windstorm Insurance Association v. Stephen Pruski, Case No. 23-0447, in which Raizner Slania filed an amicus curiae brief on behalf of the non-profit organization United Policyholders. Uniquely for both United…
Pet Insurance 101
Pet Insurance 101

If you have a fur baby or pet of any kind, pet insurance will help you avoid getting stuck with a shocking vet bill after an accident, illness or having to put your pet down because you can’t afford treatment. Buying it when your pet…
Bach Talk: CALIFORNIA HOME INSURANCE UPDATE – 2024
Bach Talk: CALIFORNIA HOME INSURANCE UPDATE – 2024

The following is an update on the California home insurance situation from the non-profit consumer organization, United Policyholders, (“UP”).  UP is working hard to help California property owners stay insured and financially protected despite unprecedented availability and affordability challenges in the current marketplace. Insurers are…
Bach Talk: An insured future depends on bold public/private innovation
Bach Talk: An insured future depends on bold public/private innovation

By Amy Bach, Executive Director, United Policyholders So far 2024 has brought more bad news for property owners, public officials, lenders and home builders on the insurance availability and affordability fronts with non-renewals, scant options and high premiums. Front page news across the country. Rate…
Increase your resiliency in the new year…
Increase your resiliency in the new year…

If you own a home, we suggest putting “make risk reduction improvements” on your New Year’s resolution list. Taking steps to make it less likely that severe weather or a wildfire will damage your home is more important than ever. Insurers have added new coverage…
The Mood Swings on Insurer Bad-Faith in Oregon: An Analysis of the Oregon Supreme Court Decision in Moody v. Oregon Community Credit Union
The Mood Swings on Insurer Bad-Faith in Oregon: An Analysis of the Oregon Supreme Court Decision in Moody v. Oregon Community Credit Union

The Oregon Supreme Court has long held the legislature did not create a private right of action under the Unfair Claims Settlement Practices Act (ORS 746.230). Policyholders could bring a tort claim against their insurance company only if the insurer was subject to a standard…
Winter 2023 Newsletter
Winter 2023 Newsletter

2023 Highlights: Helped enact new Colorado law to expedite post-wildfire insurance payouts 30+ Roadmap to Recovery® events in California, Colorado, Florida and Hawaii (in-person and online workshops, pro bono clinics and Q&A forums, and Survivor-to-Survivor support forums) 75+ Insurance-focused disaster preparedness public presentations 30+ Pro-consumer…
The Insurance Industry “Cries ‘Wolf!’” About Lawyers
The Insurance Industry “Cries ‘Wolf!’” About Lawyers

Decades of history has taught us that plaintiff’s lawyers are not the primary reason insurance premiums go up or insurance companies fail. But plaintiff’s lawyers are the shiny object that insurance companies point to as an easy answer to a complex problem. Again. There is…
Mighty Thankful
Mighty Thankful

We hope you had a wonderful Thanksgiving, wherever and however you celebrated. This month’s tip is a message of gratitude for the many volunteers and donors that help our nonprofit make a BIG, positive impact on people’s lives and financial health all across the nation.…
Spooky Insurance News
Spooky Insurance News

There’s lots being said these days about the negative impact on home and business owners of reduced competition and coverage and sharply rising premiums resulting from insurers’ reactions to climate change, technology and inflation. The marketplace dynamics and political forces in play in Florida, Louisiana…
Close to Home: Insurance crisis rooted in climate change, big profits
Close to Home: Insurance crisis rooted in climate change, big profits

Press Democrat Op Ed, by: Amy Bach In the North Bay today, and many other areas considered to be at risk for wildfires, we are in the grip of a serious property insurance availability and affordability crisis. Until fairly recently, most North Bay residents didn’t…
Survivors Speak: Ten Days in Lahaina
Survivors Speak: Ten Days in Lahaina

Driving along the idyllic West Maui coast on a characteristically stunning day in early September, all looked as beautiful as ever. As I crested the hill on the south of end of Lahaina, John Lennon’s ‘Imagine’ was playing on the radio. And I began to…
Mitigation Matters
Mitigation Matters

No matter where you live, if you’re a homeowner today, you need to do your best to maintain your property and take steps to avoid it being damaged or destroyed in a severe weather event. Why? 1) No place on earth is immune from risk…
As premiums rise, consumers need answers – some states are on the case
As premiums rise, consumers need answers – some states are on the case

As auto and home insurance premiums continue to rise across the United States, insurance oversight agencies are reporting a marked increase in consumer complaints and inquiries that seek to understand the reasons for increased pricing and what they can do to qualify for lower rates.…
What is Reinsurance?
What is Reinsurance?

What ( the #%!) is Reinsurance? And how does it impact homeowners insurance in California? The following was written by Joel Laucher, a former regulator and current United Policyholders’ staff member whose work is focused on wildfire risk reduction and appropriate insurance rewards for mitigation.…