March 29, 2013 Bucks for the bang It is much easier to save money on your car insurance than your home insurance. Insurers compete hard for auto customers. That’s because it’s easier for them to make a profit and the risks are much more predictable. So if you have a decent driving…
March 28, 2013 Should states ban credit-based insurance scoring? Drivers in Texas who have bruised credit soon could have one less thing to worry about when buying insurance. A bill pending in the state Senate would prevent insurance companies in Texas from using credit-based insurance scores to determine how much to charge policyholders for…
March 12, 2013 Poor credit history can harm your ability to buy home and car insurance he cancellation of homeowner’s insurance policies in Florida based on consumers’ credit histories is drawing close scrutiny from state insurance officials. In a recent letter to Insurance Commissioner Kevin McCarty, the state’s insurance consumer advocate, Robin Smith Westcott, criticized insurers for using legal claims and…
February 5, 2013 Insider tells how some insurance companies rig the system Tony Bartelme Posted: Sunday, December 2, 2012 12:22 a.m. UPDATED: Sunday, December 2, 2012 12:29 a.m. Mark Romano, a former Allstate executive turned whistleblower, stands outside the fence circling Allstate’s massive guarded headquarters in Northbrook, Ill., a suburb of Chicago. Romano was in charge of…
November 14, 2012 Driver Protection or Loss of Choice? NY SUM Debate Awaits Approval When the New York Legislature passed amendment S. 7787/ A. 10784 in June, there were both cheers and jeers. It’s now the center of a debate between those who believe it’s protection for drivers and others who think it’s a loss of choice for consumers.…
November 2, 2012 A roadmap to emergency roadside assistance You’re stranded by the side of the road with an empty gas tank, a flat tire or smoke pouring out of your hood. This is not the time to wonder why you didn’t buy roadside assistance with your auto insurance policy. Instead, experts say, you…
November 2, 2012 What does it take to keep customers satisfied with auto insurance claims? Overall satisfaction with the car insurance claims process has risen over the past year, despite the fact that claims are costing consumers more, according to a new study from market research giant J.D. Power and Associates. Using a 1,000-point scale, overall satisfaction by claim filers…
November 2, 2012 Mandated car insurance vs. mandated health insurance: What’s the difference? If Americans don’t raise an eyebrow over being forced by law to buy car insurance, why the big stink over having to get health insurance? That debate was rekindled when talk show host Piers Morgan recently posed that question to U.S. Rep. Michele Bachmann, a…
October 18, 2012 The 7 most terrifying car insurance words A car accident or major traffic violation can leave you rattled, but even scarier can be the effect on your car insurance rates . Here are seven words that are sure to send you screaming. 1. Surcharge If you think the embarrassment of causing a…
April 30, 2012 Greater Expectations If you weren’t thrilled with the way your insurer handled an auto accident claim, you’re not alone. Consumer satisfaction with auto claims is dropping, according to a recent study by J.D. Powers. Given how aggressively insurers compete for your auto business, you have the power…
April 4, 2012 Car repair shops getting squeezed by insurers: Consumers Beware Car repair shops across the country say insurance companies are controlling their prices by steering customers toward preferred businesses that do their bidding.Several business owners in Central Iowa took their complaint to the governor’s office in September, and state legislators will likely address the issue…
October 25, 2011 Denied! 6 Foolish Moves That destroy a Car Insurance Claim When you purchase car insurance, you hope your claims will be paid. But in many situations, your insurer can deny your claim because of things you’ve done. Negligence, criminal activity or simple forgetfulness all can cost you. Here are six things you may do that…
May 26, 2011 inCREDITable It may surprise you to learn that your credit rating is probably impacting the amount you’re paying for insurance more than your driving record or the condition of your home. This is called “credit-based insurance scoring.” The worse your score, the higher your premium. There…
January 26, 2011 Roadside assistance may affect auto insurance rates Since auto insurance companies typically offer less expensive roadside assistance plans than their competitors, for the many drivers who experience a flat tire or cracked windshield every year, these companies are often the first place they turn when in a rut. As a result, many…
January 11, 2011 Can roadside assistance sabotage your car insurance? When your car battery dies or you get a flat tire, having a roadside assistance plan can be a godsend. Car insurance companies generally offer cheaper roadside plans than those of motor clubs. However, these programs raise a question in many consumers’ minds, says Amy…
August 5, 2010 Consumer Advocates Share Insurance Claim Tips Insurance companies are in the business of making money. So consumers need to know these tips to avoid getting the runaround. Charles Thomas still isn’t sure which was worse: The fire that broke out on the deck of his San Francisco home two years ago…
August 5, 2010 What Not To Say To Your Insurer The next time you’re talking with your insurer about filing a claim, you may want to watch what you say. According to the latest tip of the month from United Policyholders, a nonprofit group focused on educating consumers about insurance, certain words set off alarm…
