How the other half lives
How the other half lives

The people United Policyholders serves, is in close touch with and advocates for are the ones that fuel the insurance system by buying the products.  Their/our perspectives are what we know. Checking in on the other half of the system – the people who run…
Insurers Superbowl 49 ad BLITZ rankles
Insurers Superbowl 49 ad BLITZ rankles

In case you missed Lindsay Lohan careening onto the curb just inches away from two dazed school boys to promote Allstate’s Esurance brand, or Nationwide’s more serious but controversial point about avoidable accidents – once again, insurance ads were front and center during yesterday’s Superbowl.…
Just asking about an insurance claim can make your rate go up
Just asking about an insurance claim can make your rate go up

By: Jonnelle Marte, The Washington PostMost people know that filing frequent insurance claims can lead to a spike in what they pay for coverage.But many probably don’t realize that just asking an insurance agent about a potential claim can also affect rates — even if…
Demonstrating and Preserving the Deterrent Effect of Punitive Damages in Insurance Bad Faith Cases
Demonstrating and Preserving the Deterrent Effect of Punitive Damages in Insurance Bad Faith Cases

by Harvey R. Levine (Universitty of San Diego School of Law) Older article from the University of San Francisco Law Review discussing punitive damages and deterrence in insurance bad faith cases (13 U.S.F.L 613 1978-1979). 13USFLRev613.pdf
Boles Fire – Roadmap to Recovery Workshop
Boles Fire – Roadmap to Recovery Workshop

UP will be hosting a free educational workshop for Boles Fire Survivors on Tuesday, January 13th at the College of the Siskiyous. This workshop will cover how to navigate the insurance and rebuilding process, including communicating with your insurer, your legal rights in California and…
“Sharing Economy” UPdate
“Sharing Economy” UPdate

As they work to establish oversight of new transportation network companies, and set fair rules for licensure, insurance and competition with the taxi industry, regulators are classifying Uber, Lyft and other ride-sharing businesses as the “Sharing Economy.” United Policyholders has been engaged in these oversight…
“Use it and lose it” is a very serious threat to the integrity of our insurance system
“Use it and lose it” is a very serious threat to the integrity of our insurance system

This recent “Share Your Story” email to UP from a Wyoming consumer captures how the “use it and lose it” phenomenon is one of the most serious threats to the integrity of the insurance system today. “We had a fire two years ago. It started…
50 State Summary of Cancellation Rules
50 State Summary of Cancellation Rules

50-state summary of mid-term cancellation rules for auto, commercial, business, and other personal lines insurance policies. (2014, Wells Media Group via Insurance Journal) Midterm-Cancellation-States-List.pdf
NAIC Names 2015 Consumer Representatives
NAIC Names 2015 Consumer Representatives

The National Association of Insurance Commissioners NAIC) recently named 30 consumer liaison representatives for 2015. The 20 funded and 10 unfunded consumer representatives begin their terms Jan. 1, 2015. Eighteen of the funded consumer representatives participated in the program in 2014. Established in 1992, the…
Helping New Jersey residents get fair insurance settlements for Sandy damage
Helping New Jersey residents get fair insurance settlements for Sandy damage

Our ongoing work helping New Jersey homeowners get fair insurance settlements for Sandy damage includes: Distributing sample letters and tips for appealing a claim denial and getting a supplemental claim approved for payment and guiding homeowners and the local aid workers engaged in the long term recovery…
FEMA says it is investigating allegations of falsified Sandy engineering reports
FEMA says it is investigating allegations of falsified Sandy engineering reports

By JOE RYAN joe.ryan@newsday.com An attorney for the Federal Emergency Management Agency Tuesday said the organization was investigating allegations that engineering reports were secretly rewritten after superstorm Sandy to deny claims on government-funded flood insurance policies.FEMA associate general counsel Jordan Fried told a panel of…
FEMA RESPONDS TO COMPLAINTS FROM SANDY VICTIMS, AGREEING TO CONSIDER REFORMS
FEMA RESPONDS TO COMPLAINTS FROM SANDY VICTIMS, AGREEING TO CONSIDER REFORMS

Agency announces plan of action, including new advocate, and will reopen nearly 300 closed claimsMonths of pressure from storm survivors and lawmakers in New Jersey and New York culminated Friday with the Federal Emergency Management Agency committing to reform key parts of the National Flood…
Win for California Policyholders on Replacement Cost
Win for California Policyholders on Replacement Cost

In its November 24, 2014 decision, the California Court of Appeal First District, Division One, reversed a judgment notwithstanding the verdict that an insurer owes a duty to its insured to communicate policy requirements and settle claims fairly. In Stephens & Stephens XII LLC v. Fireman’s Fund Ins.…
Bach Talk – The “Purely Cosmetic Damage” exclusion’s gonna be ugly
Bach Talk – The “Purely Cosmetic Damage” exclusion’s gonna be ugly

Thanks to a consumer participation program offered by the National Association of Insurance Commissioners, I get up close and personal with the nation’s top insurance regulators three times a year.  I’m in my seventh year as an official representative of consumers at the NAIC, and…
Bach Talk – Appropriately regulating Uber and Lyft
Bach Talk – Appropriately regulating Uber and Lyft

Residents of cities throughout the US now have the option to “Uber” or “Lyft” their way to a destination instead of taking a traditional taxicab.  These innovative, tech-sector start-up businesses are labeled “Transportation Network Companies”, (“TNCs”).  Initially, TNCs avoided having to comply with many of…
Bach Talk – Biased expert reports plague policyholders
Bach Talk – Biased expert reports plague policyholders

United States Magistrate Judge Gary R. Brown issued a very important decision in a Superstorm Sandy case in November, 2014 that addresses a chronic problem for the policyholders UP serves:  A practice by some insurers of rejecting damage claims based on engineering reports that have…
More than the minimum
More than the minimum

The case against purchasing only your state’s mandatory minimum liability insurance limits: Starting in the 1920s, all but one state in the United States (New Hampshire) have passed laws requiring that vehicle owners maintain automobile liability insurance to cover their liabilities for personal injuries or…
Bach Talk – The Powerful Voice of Experience
Bach Talk – The Powerful Voice of Experience

A backbone of our Roadmap to Recovery program are the volunteers and staff members who got involved with UP to make constructive use of the knowledge they themselves gained while navigating the recovery process after a catastrophic loss.  Our Survivor’s Speak publication series, workshop speakers…