NAIC Names 2015 Consumer Representatives
NAIC Names 2015 Consumer Representatives

The National Association of Insurance Commissioners NAIC) recently named 30 consumer liaison representatives for 2015. The 20 funded and 10 unfunded consumer representatives begin their terms Jan. 1, 2015. Eighteen of the funded consumer representatives participated in the program in 2014. Established in 1992, the…
Helping New Jersey residents get fair insurance settlements for Sandy damage
Helping New Jersey residents get fair insurance settlements for Sandy damage

Our ongoing work helping New Jersey homeowners get fair insurance settlements for Sandy damage includes: Distributing sample letters and tips for appealing a claim denial and getting a supplemental claim approved for payment and guiding homeowners and the local aid workers engaged in the long term recovery…
FEMA says it is investigating allegations of falsified Sandy engineering reports
FEMA says it is investigating allegations of falsified Sandy engineering reports

By JOE RYAN joe.ryan@newsday.com An attorney for the Federal Emergency Management Agency Tuesday said the organization was investigating allegations that engineering reports were secretly rewritten after superstorm Sandy to deny claims on government-funded flood insurance policies.FEMA associate general counsel Jordan Fried told a panel of…
FEMA RESPONDS TO COMPLAINTS FROM SANDY VICTIMS, AGREEING TO CONSIDER REFORMS
FEMA RESPONDS TO COMPLAINTS FROM SANDY VICTIMS, AGREEING TO CONSIDER REFORMS

Agency announces plan of action, including new advocate, and will reopen nearly 300 closed claimsMonths of pressure from storm survivors and lawmakers in New Jersey and New York culminated Friday with the Federal Emergency Management Agency committing to reform key parts of the National Flood…
Win for California Policyholders on Replacement Cost
Win for California Policyholders on Replacement Cost

In its November 24, 2014 decision, the California Court of Appeal First District, Division One, reversed a judgment notwithstanding the verdict that an insurer owes a duty to its insured to communicate policy requirements and settle claims fairly. In Stephens & Stephens XII LLC v. Fireman’s Fund Ins.…
U.S. court panel: Why are Sandy flood claims still unpaid 2 years later?
U.S. court panel: Why are Sandy flood claims still unpaid 2 years later?

Thousands of property owners across the metropolitan area who thought their federally funded flood insurance would cover damage from superstorm Sandy were bitterly disappointed when it did not, and many sued for more money. So far, few of those cases have been settled or resolved,…
Purely a bad idea – “Purely Cosmetic” Exclusion
Purely a bad idea – “Purely Cosmetic” Exclusion

Thanks for giving: Your ideas and your skills Thanks for putting UP in your wills! Thanks for the info, donations and scoop Thanks to those who keep us in the loop Now here’s our tip for the month of November A question we want you…
Bach Talk – The “Purely Cosmetic Damage” exclusion’s gonna be ugly
Bach Talk – The “Purely Cosmetic Damage” exclusion’s gonna be ugly

Thanks to a consumer participation program offered by the National Association of Insurance Commissioners, I get up close and personal with the nation’s top insurance regulators three times a year.  I’m in my seventh year as an official representative of consumers at the NAIC, and…
What a weekend!
What a weekend!

The UP Team was out and about on Saturday participating in three educational events in San Francisco, Oakland, and San Diego. In San Francisco, UP Executive Director Amy Bach and Staff Attorney Dan Wade joined the Consumer Attorneys of California at their Annual Convention. UP organized…
Bach Talk – Appropriately regulating Uber and Lyft
Bach Talk – Appropriately regulating Uber and Lyft

Residents of cities throughout the US now have the option to “Uber” or “Lyft” their way to a destination instead of taking a traditional taxicab.  These innovative, tech-sector start-up businesses are labeled “Transportation Network Companies”, (“TNCs”).  Initially, TNCs avoided having to comply with many of…
Sandy insurers may have falsely denied LIers’ claims, federal judge says
Sandy insurers may have falsely denied LIers’ claims, federal judge says

A federal judge on Long Island has ordered insurance companies to release thousands of documents used to deny superstorm Sandy flood claims, saying it appears engineers falsified reports to avoid paying homeowners. In a 27-page order, Magistrate Judge Gary Brown said an engineering firm hired…
Bach Talk – Biased expert reports plague policyholders
Bach Talk – Biased expert reports plague policyholders

United States Magistrate Judge Gary R. Brown issued a very important decision in a Superstorm Sandy case in November, 2014 that addresses a chronic problem for the policyholders UP serves:  A practice by some insurers of rejecting damage claims based on engineering reports that have…
More than the minimum
More than the minimum

The case against purchasing only your state’s mandatory minimum liability insurance limits: Starting in the 1920s, all but one state in the United States (New Hampshire) have passed laws requiring that vehicle owners maintain automobile liability insurance to cover their liabilities for personal injuries or…
Governor’s request for Presidential Disaster Declaration for Puna lava flow approved
Governor’s request for Presidential Disaster Declaration for Puna lava flow approved

PAHOA, HAWAII (HawaiiNewsNow) – In response to Gov. Neil Abercrombie’s Oct. 24 request for federal aid to supplement local emergency protective measures in response to the June 27th lava flow, President Barack Obama today signed a Disaster Declaration for Public Assistance.This will provide federal funding…
Bach Talk – The Powerful Voice of Experience
Bach Talk – The Powerful Voice of Experience

A backbone of our Roadmap to Recovery program are the volunteers and staff members who got involved with UP to make constructive use of the knowledge they themselves gained while navigating the recovery process after a catastrophic loss.  Our Survivor’s Speak publication series, workshop speakers…
Good News for Napa (and Solano) Earthquake Survivors
Good News for Napa (and Solano) Earthquake Survivors

A FEMA declaration for Individual and Household Assistance has finally been approved for Napa and Solano County earthquake survivors.  If you were affected by the earthquake and need assistance you will have 60 days from the October 27th declaration to apply with FEMA.  UP participated…
Who’s got home insurance discounts for you?
Who’s got home insurance discounts for you?

Just as car insurers dole out discounts to entice drivers, home insurance companies are willing to do the same for homeowners who do their part in mitigating loss. “It’s all about risk reduction,” says Loretta Worters, a spokeswoman for the Insurance Information Institute, a New…
Does Insurance Cover Ebola Care?
Does Insurance Cover Ebola Care?

Your chances of getting Ebola in the U.S. are very slim. But if you do, who’s footing the bill? Ebola care is pricey, with estimates ranging from $5,000 to $25,000 per day, according to several health care analysts and experts who spoke to TIME. Some…