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Roadmap to Recovery

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Kane County woman says Allstate threatened to drop insurance over Google Earth photos
September 26, 2025
Kane County woman says Allstate threatened to drop insurance over Google Earth photos

A woman in Kane County, Illinois, said Allstate threatened to drop her insurance coverage after reviewing pictures of her property that were taken without her knowledge. Roseanna Castillo said her insurer used Google Earth to snap aerial photos of her property. Then she received a…

NAACP Pasadena Acts to Prepare Vulnerable Communities for Next Disaster
September 11, 2025
NAACP Pasadena Acts to Prepare Vulnerable Communities for Next Disaster

September workshop asks the question haunting fire survivors: “If you had 30 minutes to evacuate, do you know what you would take?” The January Eaton Fire didn’t just burn structures—it exposed how catastrophically unprepared locate communities were for natural climate disasters, with widespread underinsurance a…

Special Event: United Policyholders webinar to bring Roadmap to Recovery® guidance and answers for households impacted by Hurricane Milton before the one-year anniversary of the disaster
August 26, 2025
Special Event: United Policyholders webinar to bring Roadmap to Recovery® guidance and answers for households impacted by Hurricane Milton before the one-year anniversary of the disaster

 Sarasota, FL – With support from the Community Foundation of Sarasota County’s Suncoast Disaster Recovery Fund, the non-profit United Policyholders (UP) announced today that it will host a webinar on September 17th, 2025 in advance of the one-year anniversary of Hurricane Milton where an expert…

Using Social Media Strategically
August 26, 2025
Using Social Media Strategically

Your insurance company likely uses social media to promote their feel good, “we’re here for you” brand. That’s their business strategy. But if your insurance claim is not moving forward and/or you are being treated unfairly – it does not feel good. You need your…

Townhall Exposes Insurance Gaps After Palisades Fire as Residents Fear Future Coverage
August 26, 2025
Townhall Exposes Insurance Gaps After Palisades Fire as Residents Fear Future Coverage

After the Palisades Fire, people find they are underinsured, are not being paid for claims, or are having trouble receiving insurance money for smoke damage. The Palisades Recovery Coalition hosted an insurance townhall on August 24 to address problems and more. Other insurance issues include…

Insurance Informational Meeting Hosted by PRC
August 25, 2025
Insurance Informational Meeting Hosted by PRC

After the Palisades Fire, people find they are underinsured, are not being paid for claims, or are having trouble receiving insurance money for smoke damage. The Palisades Recovery Coalition hosted an insurance townhall on August 24 to address problems and more. Othe insurance issues include…

California Insurance Bill – The Fight Over Public Adjuster Fees and Homeowner Payouts
August 17, 2025
California Insurance Bill – The Fight Over Public Adjuster Fees and Homeowner Payouts

What’s the real cost of AB 597? The proposed California bill is stirring up heated debates. Depending on who you ask, it’s either a game-changer or a disaster waiting to happen. On the surface, it’s all about “transparency” and reining in shady contracts. But dig…

A bad bill to rein in insurance adjusters? Proposed state law draws criticism
August 15, 2025
A bad bill to rein in insurance adjusters? Proposed state law draws criticism

After the devastating January firestorms left thousands of homeowners to grapple with their insurers over complicated claims for smoke damage and burned-down houses, many turned to public adjusters for help. The state-licensed professionals play a vital role in assisting policyholders in preparing property claims and…

Forum offers direction for protecting homes from wildfire, details property insurance efforts
August 15, 2025
Forum offers direction for protecting homes from wildfire, details property insurance efforts

The first defense against wildfire is in the hands of California homeowners: securing defensible space. “If you’re going to do one thing after this meeting, go buy mesh screening (for roof vents). It’s very easy to do, affordable but very effective,” California State Fire Marshal…

State officials urge homeowners to check fire insurance coverage
August 14, 2025
State officials urge homeowners to check fire insurance coverage

With the Gifford Fire now the largest wildfire in California this year, Assembly Member Dawn Addis gathered state leaders and insurance experts to help Central Coast homeowners better protect their property and coverage. Experts said many Californians are underinsured and do not realize it until…

Proposed California Ballot Initiative Seeks to Repeal Prop. 103
August 14, 2025
Proposed California Ballot Initiative Seeks to Repeal Prop. 103

A proposed ballot measure could significantly alter California’s property insurance regulations by repealing Proposition 103, a law passed in 1988 that governs home, auto, and other property and casualty insurance. Background on Proposition 103 Under Prop. 103, insurance companies must obtain approval from the state’s…

The Point Fire came and went in days. A year later, some Sonoma County residents still waiting for answers
August 1, 2025
The Point Fire came and went in days. A year later, some Sonoma County residents still waiting for answers

The Point Fire burned for just over a week, but for some in Dry Creek Valley, recovery has dragged on with lingering damage, insurance hurdles, and no known cause. Read More 

California’s FAIR Plan facing legal action from State Insurance Commissioner for smoke damage claims
August 1, 2025
California’s FAIR Plan facing legal action from State Insurance Commissioner for smoke damage claims

SACRAMENTO, Calif — California insurance officials are taking legal action against the state’s last-resort wildfire insurance provider, accusing it of illegally denying or limiting smoke damage claims from homeowners. State Insurance Commissioner Ricardo Lara announced this week the California Department of Insurance filed an enforcement…

Crucial Insurance Deadline Approaches for Maui Wildfire Victims
July 28, 2025
Crucial Insurance Deadline Approaches for Maui Wildfire Victims

Two-Year Deadline Tied to 2023 Maui Wildfires The deadline coincides with the second anniversary of the disaster that devastated Lahaina and other Maui communities. Under most insurance policies, replacement cost claims for property and contents must be filed within two years of the loss. Some…

A Tiny Company Is Vouching for Risky Insurers
July 27, 2025
A Tiny Company Is Vouching for Risky Insurers

LaPlace, La., is the sort of town that is becoming a no-go zone for major insurance companies. Sandwiched between the Mississippi River and Lake Pontchartrain outside of New Orleans, it is only about 10 feet above sea level and has an alarming history of serious…

California to allow catastrophe modeling for insurance rates, raising concerns about premium hikes
July 25, 2025
California to allow catastrophe modeling for insurance rates, raising concerns about premium hikes

SAN DIEGO — California’s Insurance Commissioner Ricardo Lara has announced a new “Sustainable Insurance Strategy” that will allow insurance companies to use catastrophe modeling to determine wildfire risk and set rates. This move, aimed at stabilizing the insurance market in high-risk areas, could potentially lead…

Crucial Insurance Deadline Looms In Two Weeks For Maui Fire Victims
July 25, 2025
Crucial Insurance Deadline Looms In Two Weeks For Maui Fire Victims

The second anniversary of the Aug. 8, 2023 wildfires that devastated Lahaina and damaged other communities on Maui is also a major deadline for insurance policyholders to file claims for replacement cost benefits, the primary coverage for property and contents damaged or lost in the…

The INSURE Act: Could a New Federal Backstop Stabilize Home Insurance and Make Homes Insurable Again?
July 23, 2025
The INSURE Act: Could a New Federal Backstop Stabilize Home Insurance and Make Homes Insurable Again?

Across the country, homeowners are facing a home insurance crisis. Not only are premiums on the rise, but the policies themselves are becoming harder—and in some places, nearly impossible—to find. In states vulnerable to natural disasters like California, Florida, Texas, and Louisiana, major insurers are…

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