San Bruno fire victims struggle with insurance companies
San Bruno fire victims struggle with insurance companies

SAN BRUNO, Calif. KGO) — More than a year after the San Bruno pipeline explosion, recovering and rebuilding is slow-going. Homeowners are having a hard time getting what they need from their insurance companies. The intersection where a PG&E pipeline exploded over a year ago…
ConsumerWatch: Does Your Insurance Policy Protect?
ConsumerWatch: Does Your Insurance Policy Protect?

The next day, a larger storm came. Water came through sewers and manhole covers to flood the streets, turning Capitola into a lake. Home to many mom and pop shops already struggling to survive, dealing with the aftermath may have been even tougher than the…
Insurance Commissioner Dave Jones Marks 20th Anniversary of Berkeley, Oakland Firestorm
Insurance Commissioner Dave Jones Marks 20th Anniversary of Berkeley, Oakland Firestorm

SACRAMENTO, Calif., Oct. 19 — The California Department of Insurance issued the following news release: Insurance Commissioner Dave Jones, joined by Assemblymember Nancy Skinner D-Berkeley) and Oakland Mayor Jean Quan will mark the 20th anniversary of the Berkeley, Oakland Firestorm and the 20th year of…
Hills fire fueled changes in insurance practices
Hills fire fueled changes in insurance practices

After surviving the 1991 firestorm, thousands of Oakland residents faced a new nightmare: fighting insurance companies that stalled on making payouts and tried to lowball the costs of rebuilding. “People don’t realize that you have the first disaster of the fire itself, then the disaster…
Quake near D.C. can help us prepare for the ‘Big One’
Quake near D.C. can help us prepare for the ‘Big One’

It’s been an interesting year as fellow Americans on the East Coast have faced more than their fair share of natural disasters. And the most shocking revelation was the false assumption that earthquakes are exclusive to the West Coast. But this summer’s earthquake centered in…
One year after blast, San Bruno still isn’t whole
One year after blast, San Bruno still isn’t whole

Walk around Crestmoor, the San Bruno neighborhood where a Pacific Gas and Electric Co. natural gas pipe blew up one year ago today, and one thing is clear through the coastal mist and construction dust: What took minutes to ruin will take years to restore.…
Homeowners insurance regulations take effect
Homeowners insurance regulations take effect

New statewide homeowners insurance regulations took effect Monday that, depending upon who you believe, either protect consumers against under being insured or restrict the ability of insurers to enlighten homeowners about their coverage. California Insurance Commissioner Dave Jones announced the new regs Monday along with…
Insurance commissioner announces new regulations to protect homeowners from being underinsured
Insurance commissioner announces new regulations to protect homeowners from being underinsured

Insurance Commissioner Dave Jones, joined by Amy Bach, Executive Director of United Policyholders, announced on Monday a series of new homeowners regulations aimed at enhancing the standards and training for estimating the replacement value on homeowners’ insurance in the event of a disaster. These new…
New rules aim to curb homeowner underinsurance
New rules aim to curb homeowner underinsurance

The devastating wildfires of 2007 burned twice for Janice and John Strizver. There was the the initial, horrific loss of their Ramona home consumed by fire. And then came the slow, angry burn on realizing that their insurance payout would fall far short of the…
Nonprofit to Hold Workshop to Address Fire Survivors’ Legal, Insurance Questions
Nonprofit to Hold Workshop to Address Fire Survivors’ Legal, Insurance Questions

The workshop will provide tips and emotional support for those still struggling to recover from the Sept. 9 pipeline explosion. As the anniversary of the Sept. 9 pipeline explosion approaches, nonprofit United Policyholders wants to make sure survivors of the fire get all their legal…
State Officials Unveil New Insurance Regulations
State Officials Unveil New Insurance Regulations

Regulations Would Require Companies To Reveal Costs To Replace Homes After Disaster SAN DIEGO — Despite a lawsuit trying to stop it, state Insurance Commissioner Dave Jones implemented new regulations requiring insurance companies to reveal the true and complete costs to homeowner who want to…
Insurance Commissioner: Time to prepare for wildfires
Insurance Commissioner: Time to prepare for wildfires

With the advent of fire season, California Insurance Commissioner Dave Jones visited Rancho Bernardo Thursday to remind locals that they should prepare a home inventory list now. The list, along with doing an annual update of property insurance policies to reflect current rebuilding prices and…
Home replacement costs at center of California insurance dispute
Home replacement costs at center of California insurance dispute

In a move to prevent homeowners from being underinsured after disasters, the California insurance commissioner has imposed new regulations for estimating a home’s replacement value for insurance purposes. Some insurers have sued in response, saying the regulations overstep the commissioner’s legal boundaries and could harm…
Insurance Commissioner Jones Announces New Regulations to Protect Homeowners From Being Underinsured
Insurance Commissioner Jones Announces New Regulations to Protect Homeowners From Being Underinsured

Insurance Commissioner Dave Jones, joined by Amy Bach, Executive Director of United Policyholders, announced today a series of new homeowners regulations aimed at enhancing the standards and training for estimating the replacement value on homeowners’ insurance in the event of a disaster. These new regulations…
California Trade Groups File Suit to Stop ‘Replacement’ Regulation
California Trade Groups File Suit to Stop ‘Replacement’ Regulation

Two California trade associations have filed court documents in an attempt to stop one aspect of regulations that were implemented June 27 by Insurance Commissioner Dave Jones. The Association of California Insurance Companies ACIC) and the Personal Insurance Federation of California PIFC) say in a…
Vanishing Act: Your Home Insurance Coverage is Disappearing
Vanishing Act: Your Home Insurance Coverage is Disappearing

There’s a disturbing nationwide trend of insurance companies chipping away at coverage for homeowners, says Amy Bach, executive director of the nonprofit United Policyholders consumer group. She says she’s disturbed by what she sees as policies becoming less adequate. “We have been working on a…
Catastrophe reveals insurance woes for homeowners
Catastrophe reveals insurance woes for homeowners

SAN BRUNO, Calif. KGO) — Most homeowners have insurance, but few ever find out if their coverage is adequate until disaster strikes. The San Bruno pipeline explosion is one example of a major catastrophe putting home owner’s insurance to the test. Tammy Zapata is a…
5 lies home insurance agents tell
5 lies home insurance agents tell

Sometimes insurance agents tell you what they think you want to hear in order to sell a home insurance policy and secure a commission. When misfortunes occur, homeowners who count on insurance to carry them through tough times sometimes get an unpleasant surprise: They don’t…