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Massachusetts

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Insurance Companies Just Had Their Best Year in a Decade. So Why Is Your Bill Still Going Up?
April 2, 2026
Insurance Companies Just Had Their Best Year in a Decade. So Why Is Your Bill Still Going Up?

You opened your homeowners renewal notice. The number went up. Again. Maybe it was 8%. Maybe it was 14%. Either way, your first thought was probably the same as everyone else’s: Who exactly is benefiting from all of this? As it turns out, the answer…

State Farm is in Trump’s crosshairs over LA fires
April 2, 2026
State Farm is in Trump’s crosshairs over LA fires

LOS ANGELES—State Farm has burnished its reputation as the country’s largest home and auto insurer with its “good neighbor” slogan. President Trump this week offered a different take on the company: “absolutely horrible” and “not there to help!” Trump’s social-media post critical of State Farm…

The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short
March 23, 2026
The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short

On a crisp October day, Gershon and her husband were clearing limbs and burning leaves — a routine fall chore across the Northeast. They weren’t reckless, says Gershon. “We’re the people who look up the county codes ahead of time. Is there a certain time…

Is your home underinsured? Here’s how to tell
March 22, 2026
Is your home underinsured? Here’s how to tell

Your house isn’t just a place to hang your hat — it’s also one of your most valuable financial assets. That’s why homeowners without enough insurance can face financial ruin when disaster strikes and they find themselves suddenly homeless and unable to rebuild. The problem…

AI and Insurance Policy Interpretation After Snell v. United Specialty: What Policyholders Need to Know
February 26, 2026
AI and Insurance Policy Interpretation After Snell v. United Specialty: What Policyholders Need to Know

The decision by the U.S. Court of Appeals for the Eleventh Circuit in Snell v. United Specialty Insurance Co. will be cited often for its holdings on policy interpretation and insurance applications under Alabama law. Perhaps the most groundbreaking analysis, likely to have long-term ramifications…

NAIC ANNOUNCES 2026 CONSUMER LIAISON REPRESENTATIVES
February 4, 2026
NAIC ANNOUNCES 2026 CONSUMER LIAISON REPRESENTATIVES

he National Association of Insurance Commissioners (NAIC) recently named 43 consumer liaison representatives for 2026. NAIC Members have long valued the voices of consumer representatives, who provide unique perspectives and insights in the NAIC’s proceedings. Regulatory policy work informed by a variety of stakeholders leads…

Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums
January 29, 2026
Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums

An insurance premium that ratchets up almost $1,000 over a few years is the kind of unwelcome surprise that every homeowner dreads, but that’s what happened to Cliff and Laura Pasquello, now of North Carolina, when they owned a home in Pennsylvania. “We had only…

Rep. Carter Introduces Bill to Retroactively Restore Flood Insurance Coverage and Retain Current Rates for Policyholders Impacted by Republican Shutdown
November 5, 2025
Rep. Carter Introduces Bill to Retroactively Restore Flood Insurance Coverage and Retain Current Rates for Policyholders Impacted by Republican Shutdown

WASHINGTON, D.C. – Today, Congressman Troy A. Carter, Sr. (D-LA) and Congressman Mike Ezell (R-MS), introduced H.R. 5848, theNFIP Retroactive Renewal and Reauthorization Act, legislation to backdate reauthorization of the National Flood Insurance Program (NFIP) to September 30, 2025, while extending the program’s authorization until…

Rep. Carter Introduces Bill to Retroactively Restore Flood Insurance Coverage and Retain Current Rates for Policyholders Impacted by Republican Shutdown
November 5, 2025
Rep. Carter Introduces Bill to Retroactively Restore Flood Insurance Coverage and Retain Current Rates for Policyholders Impacted by Republican Shutdown

WASHINGTON, D.C. – Today, Congressman Troy A. Carter, Sr. (D-LA) and Congressman Mike Ezell (R-MS), introduced H.R. 5848, theNFIP Retroactive Renewal and Reauthorization Act, legislation to backdate reauthorization of the National Flood Insurance Program (NFIP) to September 30, 2025, while extending the program’s authorization until…

Where We Stand: A Homeowners Insurance Bill of Rights
October 29, 2025
Where We Stand: A Homeowners Insurance Bill of Rights

The increasing frequency of extreme weather events, combined with the rising cost of repairs and building materials, has destabilized the home insurance market. Homeowners increasingly face skyrocketing premium prices, and many are losing coverage as insurance companies pull out of regional markets altogether. At the…

US insurers using drones to inspect homes without owners knowing — even canceling polices. What can you do?
October 16, 2025
US insurers using drones to inspect homes without owners knowing — even canceling polices. What can you do?

Your homeowners’ insurance is just that — your peace of mind should something go catastrophically wrong at home. It’s typically not something you expect to be hassled with, nor do you wish to be threatened with policy cancellation over trivial matters. So when a Massachusetts…

The ruthless insurance companies using DRONES to stiff homeowners
October 25, 2024
The ruthless insurance companies using DRONES to stiff homeowners

Home insurance companies can fly drones over customers’ homes unannounced to spot any defects and refuse to renew policies. Across the country homeowners have reported having policies suddenly dropped after insurers captured aerial images with drones and noticed problems. Insurance expert Karl Susman told CBS8…

‘They’re using anything as an excuse’: Home insurance companies are canceling policies based on aerial images, advocacy group says — here’s what you can do to protect yourself
August 30, 2024
‘They’re using anything as an excuse’: Home insurance companies are canceling policies based on aerial images, advocacy group says — here’s what you can do to protect yourself

John D’Entremont has owned his home in Malden, Massachusetts, for more than 40 years, but last year, his insurer unexpectedly asked him to make some major repairs. “I felt like I was blindsided,” he told Boston 25 News. “If you look at the things they…

A “Flood” of Uncertainty; Massachusetts SJC Finds Policy Term Ambiguous
July 29, 2024
A “Flood” of Uncertainty; Massachusetts SJC Finds Policy Term Ambiguous

The highest court in Massachusetts recently held that term “Flood” and the associated phrase “surface waters,” as used in two all-risk insurance policies, is ambiguous in the context of water that accumulated on a parapet roof and rooftop courtyard, thereby negating the insurers’ attempt to…

Policyholder Attys Cheer Justices’ Ruling On ‘Surface Waters’
July 25, 2024
Policyholder Attys Cheer Justices’ Ruling On ‘Surface Waters’

Like a bridge over troubled water, Massachusetts’ highest court laid down a rejection of the term “surface waters,” finding insurers couldn’t rely on the phrase to limit coverage to a storm-damaged hospital… Read more.

Insurance – ‘Surface waters’ – Roof
July 24, 2024
Insurance – ‘Surface waters’ – Roof

Where the 1st U.S. Circuit Court of Appeals has certified a question asking whether rainwater that landed on the roof of a hospital and subsequently inundated the interior of the building constituted “surface waters” under Massachusetts law, the definition of “surface waters” does not include…

Insurance – Pandemic – Restaurants
July 9, 2024
Insurance – Pandemic – Restaurants

Where plaintiff restaurant owners filed a complaint over the defendant insurance company’s denial of their claim for the loss of business income sustained during the COVID-19 pandemic, a judgment in favor of the insurer should be affirmed under Verveine Corp. v. Strathmore Ins. Co., 489…

Insurance companies using new tools to evaluate property
June 10, 2024
Insurance companies using new tools to evaluate property

Imagine paying for homeowner’s insurance for decades, only to get a letter that your insurer isn’t renewing your policy. Insurers are using new tools, including drones and satellite cameras, to evaluate property. “I felt like I was blindsided,” John D’entremont told us. “If you look…

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