‘They’re using anything as an excuse’: Home insurance companies are canceling policies based on aerial images, advocacy group says — here’s what you can do to protect yourself
‘They’re using anything as an excuse’: Home insurance companies are canceling policies based on aerial images, advocacy group says — here’s what you can do to protect yourself

John D’Entremont has owned his home in Malden, Massachusetts, for more than 40 years, but last year, his insurer unexpectedly asked him to make some major repairs. “I felt like I was blindsided,” he told Boston 25 News. “If you look at the things they…
A “Flood” of Uncertainty; Massachusetts SJC Finds Policy Term Ambiguous
A “Flood” of Uncertainty; Massachusetts SJC Finds Policy Term Ambiguous

The highest court in Massachusetts recently held that term “Flood” and the associated phrase “surface waters,” as used in two all-risk insurance policies, is ambiguous in the context of water that accumulated on a parapet roof and rooftop courtyard, thereby negating the insurers’ attempt to…
Policyholder Attys Cheer Justices’ Ruling On ‘Surface Waters’
Policyholder Attys Cheer Justices’ Ruling On ‘Surface Waters’

Like a bridge over troubled water, Massachusetts’ highest court laid down a rejection of the term “surface waters,” finding insurers couldn’t rely on the phrase to limit coverage to a storm-damaged hospital… Read more.
Insurance – ‘Surface waters’ – Roof
Insurance – ‘Surface waters’ – Roof

Where the 1st U.S. Circuit Court of Appeals has certified a question asking whether rainwater that landed on the roof of a hospital and subsequently inundated the interior of the building constituted “surface waters” under Massachusetts law, the definition of “surface waters” does not include…
Insurance – Pandemic – Restaurants
Insurance – Pandemic – Restaurants

Where plaintiff restaurant owners filed a complaint over the defendant insurance company’s denial of their claim for the loss of business income sustained during the COVID-19 pandemic, a judgment in favor of the insurer should be affirmed under Verveine Corp. v. Strathmore Ins. Co., 489…
Insurance companies using new tools to evaluate property
Insurance companies using new tools to evaluate property

Imagine paying for homeowner’s insurance for decades, only to get a letter that your insurer isn’t renewing your policy. Insurers are using new tools, including drones and satellite cameras, to evaluate property. “I felt like I was blindsided,” John D’entremont told us. “If you look…
Home insurers are canceling policies based on aerial images, advocacy group says — how to protect yourself
Home insurers are canceling policies based on aerial images, advocacy group says — how to protect yourself

John D’Entremont has owned his home in Malden, Massachusetts, for more than 40 years, but last year, his insurer unexpectedly asked him to make some major repairs. “I felt like I was blindsided,” he told Boston 25 News. “If you look at the things they…
EYE IN THE SKY ‘I was blindsided’ says man who had insurance yanked on his home of 40 years – a drone caught issue on his roof
EYE IN THE SKY ‘I was blindsided’ says man who had insurance yanked on his home of 40 years – a drone caught issue on his roof

Insurers in Massachusetts have the right to not renew policies for properties A HOMEOWNER has told how he was “blindsided” by insurers when they said he needed to fork out for a number of repairs on his home – despite having no issues for 40…
Insurance Companies Sending Drones To Spy On Homeowners, Find Defects And Cancel Policies
Insurance Companies Sending Drones To Spy On Homeowners, Find Defects And Cancel Policies

Homeowners in Massachusetts are facing an unexpected threat to their insurance coverage: drones and aerial imagery. In a trend that is raising alarms, insurance companies are increasingly using these technologies to inspect properties and identify potential issues, leading to a surge in policy cancellations and…
The ruthless insurance companies using DRONES to stiff homeowners
The ruthless insurance companies using DRONES to stiff homeowners

Home insurance companies can fly drones over customers’ homes unannounced to spot any defects and refuse to renew policies. Across the country homeowners have reported having policies suddenly dropped after insurers captured aerial images with drones and noticed problems. Insurance expert Karl Susman told CBS8…
Massachusetts insurance companies canceling homeowners policies using drone, aerial photos
Massachusetts insurance companies canceling homeowners policies using drone, aerial photos

Homeowners insurance — It’s a necessity many may not think much about as they pay to renew their policies year after year. So imagine receiving a letter from your longtime insurer highlighting several property problems that suddenly need to be addressed. It’s exactly what happened…
Aerial photos are leading to insurance non-renewals
Aerial photos are leading to insurance non-renewals

InsurTech may not be a buzz word at dinner parties, but it sure is in consumer advocate circles. Turns out, “disruptive” is not such a good thing for property owners and home values, especially with climate change in the mix. Today, insurance companies are using…
7 Investigates: Sky-high surprise
7 Investigates: Sky-high surprise

Your insurance company might be checking out your house from the sky. And 7 Investigates found if they don’t like what they see, they’ll cancel your policy. Hank Phillippi Ryan has the story. While the family who owns a Saugus home was hanging out inside……
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights

For Immediate Release:  March 13, 2023 Contact: Amy Bach, Executive Director SAN FRANCISCO, March 9, 2023 – United Policyholders (UP), a national insurance consumer advocacy non-profit, today announced a major expansion of its services. Insurance company claim adjusters are required to know and follow the…
Coastal homeowners stagger under insurance costs
Coastal homeowners stagger under insurance costs

GULF SHORES, Ala. — When Stan Virden moved into his 2,400-square-foot house overlooking a rock-lined canal in 1996, he paid less than $1,000 a year for homeowners insurance. Now, as he seeks to move to Atlanta to be near family, Virden says potential buyers for…
Most Americans uninformed about long-term care insurance
Most Americans uninformed about long-term care insurance
Superstorm spotlights home insurance
Superstorm spotlights home insurance

People whose homes were damaged by superstorm Sandy will soon find out whether or not they have enough and the right kind of insurance to rebuild. In other recent disasters, one-half to two-thirds of homeowners discovered after the fact that they were underinsured, often by…
Can mortgage lenders hold your insurance money hostage?
Can mortgage lenders hold your insurance money hostage?

If your home has been seriously damaged or destroyed, your insurance company will release a check made out to both you and your mortgage lender to pay for the necessary repairs. “Lenders have a substantial investment in the property, sometimes more than the homeowner, especially…