AI and Insurance Policy Interpretation After Snell v. United Specialty: What Policyholders Need to Know
AI and Insurance Policy Interpretation After Snell v. United Specialty: What Policyholders Need to Know

The decision by the U.S. Court of Appeals for the Eleventh Circuit in Snell v. United Specialty Insurance Co. will be cited often for its holdings on policy interpretation and insurance applications under Alabama law. Perhaps the most groundbreaking analysis, likely to have long-term ramifications…
Oklahoma homeowners put up massive sign in front yard accusing State Farm of denials, delays after fire: ‘All we have gotten is lies’
Oklahoma homeowners put up massive sign in front yard accusing State Farm of denials, delays after fire: ‘All we have gotten is lies’

Kenny Cox and his wife had been married for 42 years when they pulled into their driveway one afternoon last May to find Broken Arrow, Oklahoma, firefighters still dousing their home with water. Fire officials later determined a squirrel had chewed through wiring in the…
NAIC ANNOUNCES 2026 CONSUMER LIAISON REPRESENTATIVES
NAIC ANNOUNCES 2026 CONSUMER LIAISON REPRESENTATIVES

he National Association of Insurance Commissioners (NAIC) recently named 43 consumer liaison representatives for 2026. NAIC Members have long valued the voices of consumer representatives, who provide unique perspectives and insights in the NAIC’s proceedings. Regulatory policy work informed by a variety of stakeholders leads…
Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums
Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums

An insurance premium that ratchets up almost $1,000 over a few years is the kind of unwelcome surprise that every homeowner dreads, but that’s what happened to Cliff and Laura Pasquello, now of North Carolina, when they owned a home in Pennsylvania. “We had only…
Where We Stand: A Homeowners Insurance Bill of Rights
Where We Stand: A Homeowners Insurance Bill of Rights

The increasing frequency of extreme weather events, combined with the rising cost of repairs and building materials, has destabilized the home insurance market. Homeowners increasingly face skyrocketing premium prices, and many are losing coverage as insurance companies pull out of regional markets altogether. At the…
Ensure you’re not underinsured
Ensure you’re not underinsured

As someone who’s worked in the insurance industry in one way or another his entire career, nothing brings me more sadness than to see people who’ve experienced catastrophic loss. Loss of that magnitude is devastating, so I speak so much on preparing for it in…
Insurance companies use drones and satellite images to spot roof damage
Insurance companies use drones and satellite images to spot roof damage

Some insurance companies use images to demand customers repair or replace roofs or lose coverage Using satellite or drone images to spot potential roof damage is a growing trend. Some companies use the images to demand customers either make repairs, replace their roof, or risk…
Insurers Report Rising Hail Damage Claims
Insurers Report Rising Hail Damage Claims

Inflation is driving up the cost of materials and labor to repair roofs and cars. Adding to insurers’ costs is increased development in areas affected by severe storms. Golf balls, tennis balls, softballs. All sound like the stuff of fun games — except when they…
Oklahoma insurance rates increase again – proposed legislation could help
Oklahoma insurance rates increase again – proposed legislation could help

Many families in Oklahoma have been opening up their mail to find notices that their insurance rates have gone up again, sometimes by hundreds of dollars. Frustrated drivers and homeowners have to find ways to budget for the added and unwanted cost. “Oklahoma has been…
Who’s fighting for lower insurance rates in Oklahoma?
Who’s fighting for lower insurance rates in Oklahoma?

News 4 received a lot of reactions to our story on the ever-growing home insurance prices in Oklahoma. One woman tweeted “we are planning to leave Oklahoma in the next couple of years.” The soaring prices have pushed some homeowners to the breaking point. Insurance…
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights

For Immediate Release:  March 13, 2023 Contact: Amy Bach, Executive Director SAN FRANCISCO, March 9, 2023 – United Policyholders (UP), a national insurance consumer advocacy non-profit, today announced a major expansion of its services. Insurance company claim adjusters are required to know and follow the…
Farmers Insurance Ordered to Pay Woodward Tornado Victims $15M
Farmers Insurance Ordered to Pay Woodward Tornado Victims $15M

Shelly Hobbie walks through the rubble left of her son’s mobile home in Woodward, Okla. on April 15, 2012. (AP Photo/Sue Ogrocki)An Oklahoma judge has ordered Farmers Insurance and a subsidiary to pay a total of $15 million to three plaintiffs who filed property claims…
How mortgage servicers are strong-arming the victims of the Moore, Oklahoma tornado among others)
How mortgage servicers are strong-arming the victims of the Moore, Oklahoma tornado among others)

Unnatural Disaster: How mortgage servicers are strong-arming the victims of the Moore, Oklahoma tornado among others) On May 20, a massive EF5 tornado whipped through heavily populated Moore, Oklahoma, killing 24 and injuring nearly 400. That tragedy has now shifted into the drudgery of recovery.…
Oklahomans’ homeowners insurance will remain among nation’s most expensive
Oklahomans’ homeowners insurance will remain among nation’s most expensive

Residents of tornado-prone Oklahoma already pay some of the highest rates for homeowners insurance in the nation — and rates are only going up. It’s not uncommon for insurance companies to raise rates in a region after a catastrophe like the tornadoes that hit Oklahoma…
In tornado alley, building practices boost damage
In tornado alley, building practices boost damage

View PhotoReuters/Reuters – Memorial Day fireworks explode over a house damaged by the May 20 afternoon tornado in Moore, Oklahoma May 26, 2013. REUTERS/Lucas Jackson By Greg McCune(Reuters) – In a residential neighborhood near the center of a monster tornado that struck Moore,Oklahoma last month,…
Protecting the house: A movement to actual cash value in homeowners’ policies invites issues with roof claims.
Protecting the house: A movement to actual cash value in homeowners’ policies invites issues with roof claims.

By: Dean Jarvis The tragic Moore, Okla., tornado has jump-started what could be a very active tornado term that precedes the start of the Atlantic hurricane season. When these wind-related storms strike, it’s inevitable that roofing claims will follow.This reality comes amidst a trend over…
Allstate to get big test in Oklahoma
Allstate to get big test in Oklahoma

In tornado-ravaged Oklahoma, Allstate Corp. is about to get a first true test of how consumers respond to its new, less generous approach to insuring homes. About 18 months ago, Oklahoma became the first state in the country to get Allstate’s new House and Home…
Tornado May Cost Property-Casualty Insurers a Couple of Billion
Tornado May Cost Property-Casualty Insurers a Couple of Billion

Property-casualty insurance companies are expected to face at least a couple billion dollars of insured losses from the tornado near Moore, Okla., according to rough calculations by Wall Street analysts. Some consumer activists are already expressing concern about homeowners falling short of the needed money…