August 23, 2011 Unusual Earthquakes Leave Many Wondering: Is My Home Covered? Debbie Saathoff, 62, of Bowie, Md., says she heard a giant cracking sound first. Then the pictures flew off the walls and vases on shelves came tumbling down and smashed as her home moved back and forth. “It was the scariest thing I have been…
June 30, 2011 Vanishing Act: Your Home Insurance Coverage is Disappearing There’s a disturbing nationwide trend of insurance companies chipping away at coverage for homeowners, says Amy Bach, executive director of the nonprofit United Policyholders consumer group. She says she’s disturbed by what she sees as policies becoming less adequate. “We have been working on a…
June 21, 2011 5 lies home insurance agents tell Sometimes insurance agents tell you what they think you want to hear in order to sell a home insurance policy and secure a commission. When misfortunes occur, homeowners who count on insurance to carry them through tough times sometimes get an unpleasant surprise: They don’t…
June 16, 2011 Nine tips for buying auto insurance online Just as more consumers are gravitating toward shopping sites like Amazon.com and Zappos.com, more auto insurance consumers are shopping online than ever before. According to a 2011 study by J.D. Power and Associates, 54 percent of auto insurance shoppers are getting quotes online. That’s up…
April 18, 2011 Got Insurance? Enough? You Sure? Many U.S. homeowners haven’t insured their homes against earthquakes and other disasters, but the devastating losses in the wake of the recent earthquake and tsunami in Japan may cause people to give their insurance policies another look. As well they should. Earthquakes have occurred in…
April 11, 2011 Will Americans pay attention to earthquake insurance now? The advice can’t get any simpler than this: “People who live near fault lines should have earthquake insurance,” says Amy Bach, executive director of the United Policyholders consumer organization. Will the disaster in Japan be the crisis that compels Americans in quake-prone areas to pay…
April 4, 2011 Apps for Taking Inventory at Home By FARHAD MANJOO, The New York TimesHONESTLY, I didn’t set out to be a hoarder. It’s just that I’m a tech reviewer, and sometimes that amounts to the same thing. Technology companies are always sending me gadgets to evaluate; it’s my job to catalog everything…
March 28, 2011 Are you insured for the Big One? Just 12% of homes in the state with fire insurance also have earthquake coverage, according to the California Earthquake Authority. Here’s what consumers shopping for coverage need to know. Reporting from Sacramento— The massive earthquake and tsunami that struck Japan will cost insurance companies billions…
March 23, 2011 Forged MetLife “Checks” Show Retained-Asset Account Risks After her mother died, Jasmine Williams was assured by MetLife Inc. that her $101,819 in life insurance benefits were safe and was sent what the company called a guaranteed money market “checkbook” in 2002. The next year, Williams, then 19, told New York-based MetLife that…
March 23, 2011 Accidental Death Becomes Suicide When Insurers Dodge Payouts Jane Pierce spent nine years struggling alongside her husband, Todd, as he fought cancer in his sinus cavity. The treatments were working. Then, in July 2009, Todd died in a fiery car crash. He was 46. That was the beginning of a whole new battle…
March 3, 2011 Determining the Right Coverage Patrick Rodgers, the Philadelphia homeowner with the “foreclosure” case against Wells Fargo Home Mortgage that made him a national celebrity, declared victory last week. To settle his claim under the Real Estate Settlement Procedures Act, he says, Wells Fargo WFC) agreed to reverse thousands of…
February 21, 2011 A Health Insurance Insider Offers Words of Advice WENDELL POTTER is a 20-year health insurance veteran who served in top public relations jobs at such firms as Cigna and Humana. Now a senior analyst at the Center for Public Integrity, Mr. Potter has written “Deadly Spin,” a tell-all about practices of the health…
February 2, 2011 ConsumerWatch: Is Water Pipeline Insurance Worth It? LOS ALTOS CBS 5) — Vivian Barry never thought much about the water pipes under her Los Altos home, until she started getting official-looking letters from a company called Home Emergency Insurance Solutions. They were trying to sell her insurance for the underground water pipes…
January 27, 2011 When Life Insurance Is Suddenly Canceled Earlier this year, an elderly man went to the hospital for stomach pains. The doctors advised him that he had gallstones. Days after the emergency room visit, the man and his wife purchased some life insurance. Only later did they learn that the “gallstones” were…
January 26, 2011 Roadside assistance may affect auto insurance rates Since auto insurance companies typically offer less expensive roadside assistance plans than their competitors, for the many drivers who experience a flat tire or cracked windshield every year, these companies are often the first place they turn when in a rut. As a result, many…
January 25, 2011 Questions and Answers on Enrollment of Children Under 19 Under the New Policy that Prohibits Pre-Existing Condition Exclusions
January 12, 2011 8 Big Life Insurance Mistakes to Avoid Life insurance is an important monetary investment, and you don’t want to buy an unsuitable policy or discover that you’ve purchased too much or too little. But if the fear of making a bad life insurance decision is stalling your effort, know that failing to…
January 11, 2011 Can roadside assistance sabotage your car insurance? When your car battery dies or you get a flat tire, having a roadside assistance plan can be a godsend. Car insurance companies generally offer cheaper roadside plans than those of motor clubs. However, these programs raise a question in many consumers’ minds, says Amy…