2024 New Mexico Wildfires – Insurance Claim and Recovery Help

If your property is damaged or was destroyed, through our Roadmap to Recovery® program, you can access free, trustworthy help navigating the process of returning to a wildfire damaged area, repairing and replacing damaged and destroyed property, and collecting all available insurance funds. 

Our guidance will help you get started on the road to recovery, make good decisions and keep moving forward.  United Policyholders is non-profit and has expertise based on nearly three decades of assisting in communities hit by wildfires.  Our staff, disaster veteran and professional volunteers and our partnerships with public, private and non-profit agencies and organizations will help lighten your load. We don’t sell our services or provide one-on-one professional claim or legal help, but we offer honest, free and experienced guidance and links to reliable professional and government resources. We’re rooting for you and here to help.  No strings attached.

Below you will find shortcuts to items in our extensive library of resources that should be most useful and relevant to your current situation.  You can access tips, tools and the straight scoop on insurance, clean up, contractors, lawyers, adjusters, your legal rights and how to avoid ripoffs and mistakes.  We offer emotional support from people who genuinely care about helping you navigate successfully because they’ve “been there, done that” after past wildfires.

NOTE:  United Policyholders respects and protects the privacy of all who communicate with our organization.  We do not share or sell our mailing lists.

Watch our FIRST STEPS AFTER A WILDFIRE video here.

June 2024 Update:  Disaster Recovery Resource Center Now Open

We urge all disaster survivors to register with FEMA.  If you have insurance, you will likely receive an initial denial letter.  This is part of the process and you can appeal.  You may need these funds if you find out you are underinsured.

The State of New Mexico’s Disaster Case Managers are available alongside more State agencies coordinate resources for those impacted by the South Fork and Salt Fires. You can sign up with the State of New Mexico to receive both immediate and long-term recovery resources.

Roswell Convention & Civic Center
912 N Main St, Roswell, NM 88201
7-days per week from 8 a.m. to 6 p.m.