In this section you will find tips, tools and resources for navigating your insurance claim settlement. In addition to what you’ll find here, you can use the search box to find articles, surveys and reports, and you can watch videos of Roadmap to Recovery™ post-disaster workshops.

Claim Guidance Library 

Wildfire (Total Loss) Claim Help Library		Partial Loss Claim Help Library

Here are some items to get you started putting one foot in front of the other on the road to recovery:

• An open letter from one fire survivor to another
• Top Ten Insurance Claim Tips
• FAQs about Home Insurance Claims in California
• Sample Letter Requesting Copy of Policy
• Simplified Guide to Your Declarations Page
• ALE/Loss of Use: What expenses can you claim on your homeowner’s policy?
• Sample Letter Requesting Information About Insurance Benefits for Temporary Living Expenses (“ALE” or “Loss of Use”)
• A Guide to Your Insurance Legal Rights
• Speak UP: Tips for Communicating with your Insurance Company

To view our full menu of resources or for more information on this program, visit the Roadmap to Recovery page.