Educational Videos

Watch videos of United Policyholders’ live educational programs for disaster survivors. Each program segment features expert speakers guiding survivors through the post-disaster recovery process.  For more information, email


Santa Rosa Workshop #5: Partial Loss Insurance Claim Help

Napa Workshop: Financial Decision Making

Santa Rosa Workshop #6: Financial Decision Making

Santa Rosa Workshop #2: Navigating the "Dwelling" portion of your insurance claim

Santa Rosa Workshop #3: Navigating the "Contents" portion of your insurance claim

Napa Workshop: Information and guidance on navigating your insurance claim

Santa Rosa Workshop #4: Speak UP

Santa Rosa Workshop #1: Recovery and Insurance Orientation


Workshop #4 Rebuild or Buy

Workshop #3 - Insurance Negotiations

Workshop #2 Repair/Rebuilding 101

Workshop #1 Inventorying and Valuing Contents

Meeting #1 Navigating the Insurance and Rebuilding Process 11/15/2010


Roadmap to Recovery Meeting August 26, 2011 United Policy Holders "Roadmap to Recovery" 1 year check-in with San Bruno residents who lost homes in the explosion and fire on September 9, 2010.

Aug. 2nd, 2012 Recovery Orientation Workshop

Aug. 27th, 2012 Effective claims communication, Underinsurance and Colorado-specific Claims Handling Rules

Sept. 26th, 2012 'Contents Claim,' including strategies for completing the inventory, the concept of an inventory waiver and depreciation

Oct. 18th, 2012 The dwelling portion of the claim, including understanding 'Xactimate' and scopes of loss, as well as strategies for combating lowballing

Dec. 13th, 2012 Mortgage Issues and the Emotional Recovery

Jan 15th, 2013 Insurance Claim Dispute Resolution Mechanisms: Negotiation, Mediation, Appraisal & Litigation.

April 22nd, 2013 Healing and Dealing at the 1 Year Anniversary


BLACK FOREST FIRE Aug. 1st, 2013 Communicating with your insurer, Colorado fair claim practices, and estimating and documenting your losses

Sept. 10th, 2013 Tips for settling the dwelling portion of your claim, understanding "Xactimate", "Scope of Loss", lowballing, underinsurance and partial loss considerations

Oct. 3, 2013 Contents/Personal Property Claim Help

Nov. 7th, 2013 Construction 101

Jan. 9th, 2014 Buy, Rebuild or "Cash Out"

Feb. 6th, 2014 Partial Loss Damage from Smoke, Ash and Heat

Feb. 13, 2014 Post-Disaster Income Tax Issues

March 6th, 2014 Resolving Insurance Claim Disputes

April 3rd, 2014 Strategies for recovering depreciation and replacement values

May 15th, 2014 "Healing and Dealing" 1 Year Deadlines and Decisions


Aug. 26th, 2013 Flood Damage and Flood Insurance Information

October, 24th, 2013 Flood Insurance Workshop - Loveland, Colorado

Feb. 4th, 2014 Flood Damage and Insurance Part 2

Feb. 4th, 2014 Flood Damage and Insurance Part 1


December 3rd, 2015 Workshop - Underinsurance and Effective Claims Communication

February 25th, 2016 - Resolving Claim Disputes.