State Farm is in Trump’s crosshairs over LA fires
State Farm is in Trump’s crosshairs over LA fires

LOS ANGELES—State Farm has burnished its reputation as the country’s largest home and auto insurer with its “good neighbor” slogan. President Trump this week offered a different take on the company: “absolutely horrible” and “not there to help!” Trump’s social-media post critical of State Farm…
In Support of Insurance Reform in Hawaii
In Support of Insurance Reform in Hawaii

United Policyholders is working part to advance Insurance Reform in Hawaii.  Below is the recent testimony from UP’s Roadmap to Recovery Liaison on Maui: Aloha Chair and Members of the Committee, My name is Sherry Peterson, and I am here in strong support of SB…
State Farm forced into humiliating climb down after drone spying scandal
State Farm forced into humiliating climb down after drone spying scandal

State Farm has finally agreed to renew the insurance of a Santa Ana homeowner after drones were used to spy on her house. Linda Bennett said she felt an enormous relief after the insurer reversed its decision to pull her policy following the scandal last…
State Farm reverses course, renews OC homeowner’s policy after she questioned drone roof assessment
State Farm reverses course, renews OC homeowner’s policy after she questioned drone roof assessment

SANTA ANA, Calif. (KABC) — There’s a positive update on the story of a Santa Ana homeowner whose insurance company told her to replace her roof or lose her coverage after using drones to assess the state of her property. She tried to challenge the…
IMPACT Report: Roadmap to Recovery® Financial Decision-Making Clinic
IMPACT Report: Roadmap to Recovery® Financial Decision-Making Clinic

United Policyholders (“UP”), in collaboration with the Financial Planning Association, Los Angeles Chapter, (“FPA/LA”) hosted a one-day Roadmap to Recovery® event that featured limited scope, in-person and online confidential pro bono (no charge) consultations with Certified Financial Planner® volunteers and a Resource Fair. The Resource…
After the Los Angeles Wildfires, 80% Of Victims Report Serious Insurance Claim Issues
After the Los Angeles Wildfires, 80% Of Victims Report Serious Insurance Claim Issues

When a wildfire destroys a home, most people assume insurance becomes the safety net that keeps recovery moving. In Los Angeles County after the January 2025 fires, many survivors found the opposite. A year later, large numbers were still displaced, still arguing with carriers, and…
Eye in the Sky: How a Connecticut insurance company is using third party data to help deny claims
Eye in the Sky: How a Connecticut insurance company is using third party data to help deny claims

When Anthony Cusano filed a claim after storm damage to his late mother’s home, he didn’t expect it to be denied based on a historical image. But experts say insurers are increasingly relying on data such as aerial images to deny claims. The claim was…
The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short
The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short

On a crisp October day, Gershon and her husband were clearing limbs and burning leaves — a routine fall chore across the Northeast. They weren’t reckless, says Gershon. “We’re the people who look up the county codes ahead of time. Is there a certain time…
Home insur­ance crisis shows signs of eas­ing
Home insur­ance crisis shows signs of eas­ing

When Cali­for­nia’s insur­ance mar­ket deteri­or­ated into a state of crisis, Insur­ance Com­mis­sioner Ricardo Lara sought to solve it with a bar­gain: He would give insur­ance com­pan­ies long-desired reforms that would make it easier to raise rates so long as they prom­ised to write more policies…
Is your home underinsured? Here’s how to tell
Is your home underinsured? Here’s how to tell

Your house isn’t just a place to hang your hat — it’s also one of your most valuable financial assets. That’s why homeowners without enough insurance can face financial ruin when disaster strikes and they find themselves suddenly homeless and unable to rebuild. The problem…
Short term gain, long term pain
Short term gain, long term pain

It clearly serves the best interests of policyholders (consumers), lenders, and our economy generally when property insurance policies cover the cost of replacing destroyed homes and restoring damaged homes to pre-loss condition with as little additional financial burden on the policyholder (beyond the premium they paid)…
Testing for toxins in smoke-damaged homes could be mandatory. What to know
Testing for toxins in smoke-damaged homes could be mandatory. What to know

When the January 2025 firestorms swept through Altadena and Pacific Palisades they not only burned down homes but left thousands still standing riddled with smoke damage. The disaster set the stage for lawsuits by fire victims who alleged their homes were filled with toxic contaminants,…
Testing for toxins in smoke-damaged homes could be mandatory. What to know
Testing for toxins in smoke-damaged homes could be mandatory. What to know

When the January 2025 firestorms swept through Altadena and Pacific Palisades they not only burned down homes but left thousands still standing riddled with smoke damage. The disaster set the stage for lawsuits by fire victims who alleged their homes were filled with toxic contaminants,…
California bill proposes statewide rules for wildfire smoke insurance claims
California bill proposes statewide rules for wildfire smoke insurance claims

California lawmakers introduced legislation designed to standardize how insurers handle wildfire smoke damage claims. The proposal follows major fires that contaminated thousands of homes across the state. Officials describe the proposal as the first statewide framework in the United States addressing insurance claims related specifically…
California’s FAIR Plan carries growing load as insurers retreat beyond wildfire zones
California’s FAIR Plan carries growing load as insurers retreat beyond wildfire zones

As another wildfire season approaches, California’s insurer of last resort is shouldering a rapidly expanding share of the state’s property risk, including in areas with relatively low wildfire exposure, as private carriers tighten underwriting and push more homeowners off standard policies. The California FAIR Plan,…
Thirty-two Groups Urge Insurance Commissioner to Withdraw Proposed Intervenor Regulations; Rules Would Undermine $530 Million State Farm Settlement, Say Consumer Watchdog
Thirty-two Groups Urge Insurance Commissioner to Withdraw Proposed Intervenor Regulations; Rules Would Undermine $530 Million State Farm Settlement, Say Consumer Watchdog

LOS ANGELES, March 12, 2026 /PRNewswire/ — A broad statewide coalition of 32 consumer protection, labor, senior, immigrant, low-income, and public advocacy organizations urged Insurance Commissioner Ricardo Lara to withdraw proposed regulations that would significantly restrict independent public participation in insurance rate proceedings. The coalition…
Dropped via Drone: Why Your Insurer is Scanning Your Roof Without Notice
Dropped via Drone: Why Your Insurer is Scanning Your Roof Without Notice

Linda Bennett lived in her Santa Ana home for decades without a single insurance problem. No leaks. No water damage. No complaints. Then a letter arrived from State Farm telling her to replace her roof or lose her coverage. Nobody knocked on her door. Nobody…
California’s next insurance commissioner will have ‘brutal’ balancing act
California’s next insurance commissioner will have ‘brutal’ balancing act

In November, Californians will vote for “the second-hardest job in the state behind the governor.” That’s according to someone who has held the job twice: John Garamendi, who was the state’s first elected insurance commissioner in the 1990s and served again in the early 2000s.…