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Allstate refused to place me in temporary housing that met my disability-related needs, despite my providing them with two letters from my healthcare providers explaining what accommodations were necessary in the temporary housing. Within a few months, my health was being severely impacted. Because Allstate…

We lost our property in the recent Eaton Fire. Our insurance company is pressuring us for a full contents list and they keep mentioning a 60 day time limit. What is the California time limit for submitting out contents list? Is there an California Insurance…

When I first bought my residential policy in 2022 I was given a complete copy. This policy had expiration dates. Every time I renew, I review the renewal in its entirety (about 33 pages). My insurance company is now saying that there were riders in…

The “Claims Associate” said, “if we are going to discuss any extensions for Contents, we need to set-up a call.” We have requested email communications. I suffer from anxiety and get very agitated when dealing with the insurance company claim. I asked for an accommodation.…

Hello, We lost our home on two acres in the CZU fires in California, which included an unattached studio. The studio is clearly covered under “Other Structures.” In our rebuild, we are building in town on a very small 4,200 sq foot lot, so the…

In California, do insurance companies have to follow the Fair Claims Settlement Practices under sections 2695.1 – 2659.14 even for additional insured who are also the claimants? My wife and I hired a contractor to build us a new home and he destroyed it by…

My fire loss was in 2017 in California. The insurer held back the amount attributed to the land from the amount they allocated for me to buy a replacement house. They said the held-back amount could be used for repairs and renovations to the replacement…

Our home was a total loss in a wildfire. For two months after the fire we lived in a hotel and Allstate paid the expenses from our ALE. The next 8 months we rented a house and Allstate paid the rent from our ALE. We…

I lost my nearly 5000 ft² house in the Paradise Campfire Due to an error by insurance company I was only insured for 1500 ft² It took me 3 years to get them to pay of my entire policy at only 1500 ft². My contents…

Hi there, First off, thanks so much for providing guidance on these topics! I had a slab leak in my condo about 3 months ago now. The company my insurance hired to coordinate the abatement process miscommunicated to their contractors, and they had to re-do…

Hi there! My family and I lost our homes in the Mountain View Fire in Coleville, CA on November 17, 2021. After the fire, and the emotional rollercoaster ride that goes along with that experience, we ultimately decided to rebuild our home. We have our…

My house burned down in the Northern California Tubbs fire in October 2017. I am getting the full amount of the stated amounts on my insurance policy but it is not enough to pay for the rebuild. I heard that some insurance companies are paying…