What’s the RX for home insurance headaches?
What’s the RX for home insurance headaches?

Rising home insurance prices and shrinking availability have made headlines across the nation in recent weeks, but the situation is not news to UP. It has been developing regionally for years, and we’ve been contributing to solutions through multiple advocacy and consumer help workstreams. The…
Hail, Hail Spring is Here
Hail, Hail Spring is Here

With vaccinations, more daylight and warming weather, things are looking UP. In keeping with our mission of helping people be resilient, here’s an important reminder: It’s hail season and climate change is increasing the frequency and severity of hail events. Now is a great time to check…
Guest Blog: United Policyholders Amicus Project Scores Victory For Texas Homeowners and Businesses
Guest Blog: United Policyholders Amicus Project Scores Victory For Texas Homeowners and Businesses

The availability of insurance coverage for loss or damage can hinge on the smallest details.  Did your insurer record that it received your notice letter?  Did your insurer’s investigator take note of those small but critical facts you pointed out during the investigation?  Did you…
Your CLUE report could save you money on auto and home owners insurance
Your CLUE report could save you money on auto and home owners insurance

If your car is in an accident, or your house is damaged in a storm, the insurance claims you file will wind up in your CLUE report. The trouble is most people have never heard of a CLUE report, even though the data in it…
Meet Your New Claims Inspector: A Drone
Meet Your New Claims Inspector: A Drone

After an April windstorm tore roof shingles off his house, Nick Ragone of Rochester, New York, figured it would be a routine claim process. But then his insurance company asked if it could use a new tool to inspect the damage. Instead of a ladder,…
Texas insurer drops push to let homeowners forgo right to sue
Texas insurer drops push to let homeowners forgo right to sue

The Texas Farm Bureau said it would offer lower premiums to customers who agreed to arbitration clauses, but consumer rights advocates rebelled. The Texas Farm Bureau has dropped a proposal that would have allowed its homeowner insurance policyholders to pre-emptively sign away their right to…
Purely a bad idea – “Purely Cosmetic” Exclusion
Purely a bad idea – “Purely Cosmetic” Exclusion

Thanks for giving: Your ideas and your skills Thanks for putting UP in your wills! Thanks for the info, donations and scoop Thanks to those who keep us in the loop Now here’s our tip for the month of November A question we want you…
Roof insurance: ACV versus replacement cost
Roof insurance: ACV versus replacement cost

If you live in one of the states hardest hit by wind and hail damage these past few years, you may have a gaping hole in your roof insurance coverage without even knowing it. A string of unusually costly years for roof damage claims in…
Can mortgage lenders hold your insurance money hostage?
Can mortgage lenders hold your insurance money hostage?

If your home has been seriously damaged or destroyed, your insurance company will release a check made out to both you and your mortgage lender to pay for the necessary repairs. “Lenders have a substantial investment in the property, sometimes more than the homeowner, especially…
Storm-Damaged Homes: How To Avoid Shady Roofers
Storm-Damaged Homes: How To Avoid Shady Roofers

As we were discussing roofing scams around the office, it prompted some interesting conversation. After a hailstorm in 2006, a salesperson knocked on my door and offered to fix our damaged roof. I told him I was fine and didn’t need his help. Instantly, his…