Consumer Reports Rates Home Insurers
Consumer Reports Rates Home Insurers

Homeowners buy insurance to protect against disaster. But when disaster strikes, your insurer might not live up to your expectations, especially if you have a large claim, according to our survey of 11,250 subscribers who filed claims in the past few years. The greater the…
Homeowners offered new earthquake policy options
Homeowners offered new earthquake policy options

The California Earthquake Authority, hoping to increase the small percentage of people who have quake insurance, has introduced a line of policies called Choice that gives homeowners more coverage and premium options. For example, homeowners can pay a lower premium if they want to cover…
Enough’ Insurance is Often Not Enough
Enough’ Insurance is Often Not Enough

In the past few weeks, the most destructive wildfire in Colorado history claimed two lives, burned nearly 30 square miles and totally destroyed more than 350 homes. Like almost all homeowners everywhere in the United States, nearly everyone who lost their house to this massive…
RentSafe: Is it a safe choice for renter’s insurance?
RentSafe: Is it a safe choice for renter’s insurance?

About half of American renters don’t have insurance. Some of them probably don’t realize that it’s fairly cheap to buy coverage that’ll protect them if their place catches fire, their stuff gets stolen or even if the dog bites a neighbor. “Renter’s insurance is very…
Life insurers settle with regulators and agree to be more pro-active in seeking out beneficiaries
Life insurers settle with regulators and agree to be more pro-active in seeking out beneficiaries

The California Department of Insurance and six other states have negotiated a $17 million settlement with Prudential Insurance Co. to speed up payouts to life insurance beneficiaries.The settlement requires Prudential to regularly check the Social Security “Death Master” file to determine whether any of its…
Flood disaster made worse by some insurers
Flood disaster made worse by some insurers

Any kind of disaster insurance can be very tricky. Fine print in a policy can mean the difference between having the money to rebuild – and having nothing. But, reports Julie Watts, of CBS station KPIX in San Francisco, a dispute over what caused a…
New rules help CA homeowners with insurance
New rules help CA homeowners with insurance

SACRAMENTO, Calif. KGO) — If a disaster strikes, is your home fully insured? New rules are now in effect to make sure you’re covered. 7 On Your Side’s Michael Finney explains. You pay for insurance for years, hoping to never need it. Then, there’s a…
The Toll of the Tea Fire: Three years later, community struggles to rebuild
The Toll of the Tea Fire: Three years later, community struggles to rebuild

On November 13, 2008, a firestorm roared across the flanks of the Santa Ynez Mountains and changed many lives in Montecito forever. Lance and Carla Hoffman were enjoying an afternoon together when the fire, still in its infancy, suddenly flared up and over a hillside.…
Major Improvements Coming to Crestmoor Neighborhood
Major Improvements Coming to Crestmoor Neighborhood

The city is set to begin the next improvements to the Crestmoor neighborhood as part of the effort to rebuild the area damaged by the Sept. 9, 2010, PG&E pipeline explosion. Some of the rebuilding work has already taken place to bring the neighborhood some…
The Great Shake Out: Drop, Cover and Hold On!
The Great Shake Out: Drop, Cover and Hold On!

United Policyholders will be participating in The Great California ShakeOut, and we hope you will too. What we do now, before a big earthquake, will determine what our lives will be like afterward. The ShakeOut is a statewide earthquake drill that will occur in houses,…
Sharp Disagreement At NAIC Session On Readability Of Consumer Information
Sharp Disagreement At NAIC Session On Readability Of Consumer Information

Industry representatives sharply disagreed with two law professors who argued personal lines policies should be posted online where they would be readily available to consumers who wanted to look at them prior to signing onto them. Spokesmen for the American Insurance Association and the National…
20 years after Oakland firestorm, insurance snags remain
20 years after Oakland firestorm, insurance snags remain

Reporting from Oakland— For months after the 1991 Oakland hills fire reduced his home to a charred heap, Howard Matis would return from work, then close his eyes and imagine the contents of every drawer, shelf, cupboard and closet of his two-story bungalow. His was…
Is quake insurance worth it with little equity?
Is quake insurance worth it with little equity?

Q: Reader Clare S. of El Cerrito asks: “Are there any advantages to carrying earthquake insurance if we have little equity in our home?” A: Doug Heller, executive director of Consumer Watchdog, says earthquake insurance protects three things: your equity, the structure itself and your…
Oakland hills fire: homeowners in high-risk areas must make sure they have adequate coverage
Oakland hills fire: homeowners in high-risk areas must make sure they have adequate coverage

For months after the 1991 Oakland hills fire reduced his home on Sherwick Drive to a charred heap, Howard Matis would return from work, then close his eyes and imagine the contents of every drawer, shelf, cupboard and closet of his two-story bungalow. But how…
San Bruno fire victims struggle with insurance companies
San Bruno fire victims struggle with insurance companies

SAN BRUNO, Calif. KGO) — More than a year after the San Bruno pipeline explosion, recovering and rebuilding is slow-going. Homeowners are having a hard time getting what they need from their insurance companies. The intersection where a PG&E pipeline exploded over a year ago…
ConsumerWatch: Does Your Insurance Policy Protect?
ConsumerWatch: Does Your Insurance Policy Protect?

The next day, a larger storm came. Water came through sewers and manhole covers to flood the streets, turning Capitola into a lake. Home to many mom and pop shops already struggling to survive, dealing with the aftermath may have been even tougher than the…
Insurance Commissioner Dave Jones Marks 20th Anniversary of Berkeley, Oakland Firestorm
Insurance Commissioner Dave Jones Marks 20th Anniversary of Berkeley, Oakland Firestorm

SACRAMENTO, Calif., Oct. 19 — The California Department of Insurance issued the following news release: Insurance Commissioner Dave Jones, joined by Assemblymember Nancy Skinner D-Berkeley) and Oakland Mayor Jean Quan will mark the 20th anniversary of the Berkeley, Oakland Firestorm and the 20th year of…
Hills fire fueled changes in insurance practices
Hills fire fueled changes in insurance practices

After surviving the 1991 firestorm, thousands of Oakland residents faced a new nightmare: fighting insurance companies that stalled on making payouts and tried to lowball the costs of rebuilding. “People don’t realize that you have the first disaster of the fire itself, then the disaster…