Upfront: Fair Questions
Upfront: Fair Questions

High-risk fire insurance pool grapples with new normal of urban wildfires Homeowners insurance is not mandated by the state of California, but is a requirement for anyone who wants to get a home mortgage from a bank. As the historic North Bay fires are brought…
Public adjusters can help consumers with fire claims, but tread cautiously
Public adjusters can help consumers with fire claims, but tread cautiously

People who lost homes in the Wine Country fires might be approached by public adjusters offering to represent them in their insurance claims. While some disaster victims have had good experiences with public adjusters, consumer advocates and the California Department of Insurance warn against rushing…
Insurers must pay even if home damage exceeds property value
Insurers must pay even if home damage exceeds property value

Insured homeowners in California whose homes have been badly damaged, but not destroyed, are entitled to coverage for the cost of repairing them, even if that cost far exceeds the property’s market value, under a ruling that has now become final. The state Supreme Court…
This family lost everything in one of California’s worst wildfires. Now, they’re almost home
This family lost everything in one of California’s worst wildfires. Now, they’re almost home

COBB MOUNTAIN The wooded path between Maya Leonard’s house and the elementary school where she is a sixth-grader remains scarred and blackened, a reminder of the epic wildfire that stole so much from this community on a September afternoon in 2015. But as she has…
Fire Safe Council gathering data on homeowner’s insurance – Take the survey
Fire Safe Council gathering data on homeowner’s insurance – Take the survey

NEVADA CITY, Calif. March 15, 2017 – The Fire Safe Council of Nevada County FSCNC) is participating in the State’s Tree Mortality Task Force. Our local group is looking to gather data to make a case that insurance companies are not following state law when…
ConsumerWatch Weekend: Flood Insurance
ConsumerWatch Weekend: Flood Insurance

Consumer reporter Julie Watts spoke with Emily Rogan, with consumer advocacy group United Policyholders, about resources available to flood victims without insurance.
Help with flood insurance claims
Help with flood insurance claims

There are things you can do to make life easier when it’s time to file your insurance claims. We talked to the consumer advocacy group, United Policyholders and they said you should take pictures before and after the evacuation, document how much water entered your…
Press Release: United Policyholders Praises California Supreme Court Decision That Will Help Underinsured Wildfire Victims
Press Release: United Policyholders Praises California Supreme Court Decision That Will Help Underinsured Wildfire Victims

Insurance Companies now held to higher standard for setting homeowners policy limits; Court finds Insurance Commissioner has authority to regulate replacement cost estimates SAN FRANCISCO, CA – January 23, 2017 – United Policyholders (UP), a nonprofit insurance consumer organization, today praised a California Supreme Court…
Consumer Watchdog collects millions, but does it lower your insurance rates?
Consumer Watchdog collects millions, but does it lower your insurance rates?

Nearly 30 years ago, consumer activist Harvey Rosenfield wrote and helped qualify Proposition 103, the November 1988 ballot measure that overhauled state regulation of home and auto insurance rates. The initiative, dubbed by supporters as the “Voter Revolt to Cut Insurance Rates,” also contained a…
Oakland hills My Word: Preventing repeat of 1991 fire begins with you
Oakland hills My Word: Preventing repeat of 1991 fire begins with you

This month — Thursday of this week to be exact — is the 25th anniversary of the Oakland/Berkeley hills firestorm. Many of you were here that day. Some of you — like my husband and me — escaped the flames with just the clothes on…
Expert says Butte Fire homeowners should take time on insurance claims
Expert says Butte Fire homeowners should take time on insurance claims

An expert on wildfire insurance claims Wednesday night told a small group of property owners who lost buildings in the Butte Fire not to be in a hurry to settle with their insurance carriers. “Statistics show that the longer your claim remains open, the more…
Ready for El Niño? Here’s what many homeowners don’t know about flood insurance
Ready for El Niño? Here’s what many homeowners don’t know about flood insurance

LA Times – For the last several months, officials from the Federal Emergency Management Agency have sounded a lot more like salesmen than bureaucrats. And their sales pitch for flood insurance — which harps on the dangers of El Niño while espousing the benefits of…
Earthquake authority offers new insurance options, rebates
Earthquake authority offers new insurance options, rebates

The California Earthquake Authority is offering new insurance policy options this year, including deductibles ranging from 5 to 25 percent, higher coverage limits for personal property and additional living expenses, and a bigger discount for homeowners who submit verified proof of retrofitting. Starting Jan. 20,…
If you don’t have to buy flood insurance, should you?
If you don’t have to buy flood insurance, should you?

The Federal Emergency Management Agency is encouraging Californians to buy flood insurance before El Niño hits, even if they live in low- to moderate-risk areas where it’s not required by lenders. “If there was ever a time to buy flood insurance, this is the time,”…
Insurance expert offers tips to Butte Fire survivors
Insurance expert offers tips to Butte Fire survivors

Property owners should keep daily journals Property owners who lost homes in the Butte Fire should keep their own records and not rely solely on insurance company claim adjustors to determine the value of their losses, an expert on the industry said Wednesday in Mountain…
Wildfires may spark higher premiums, non-renewals for homeowners
Wildfires may spark higher premiums, non-renewals for homeowners

San Francisco Chronicle – Some Californians could pay more for homeowners insurance or have their policies not renewed as a result of wildfires that swept the state this summer, state Insurance Commissioner Dave Jones said last week. “I would anticipate that we will see an…
California reforms should ease fire victims’ insurance claims
California reforms should ease fire victims’ insurance claims

The hundreds of people whose homes were lost or damaged in devastating wildfires now ravaging California should have an easier time dealing with insurers, thanks to the Oakland hills fire of 24 years ago. Survivors of that fire and subsequent ones in Los Angeles and…
Non-profit offers insurance advice to fire victims
Non-profit offers insurance advice to fire victims

Those who have been left homeless by the Valley Fire will now start the arduous task of getting their homes and lives rebuilt. If your house burns down you can count on at least a year before you are back in your place and for…