Insurance consumer advocate group unveils state-by-state guide to insurance legal rights
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights

For Immediate Release:  March 13, 2023 Contact: Amy Bach, Executive Director SAN FRANCISCO, March 9, 2023 – United Policyholders (UP), a national insurance consumer advocacy non-profit, today announced a major expansion of its services. Insurance company claim adjusters are required to know and follow the…
Improving Disaster Recovery
Improving Disaster Recovery

UP advocates for expedited insurance payouts and fewer paperwork hassles for disaster survivors. By helping people get the money they need to repair, rebuild and replace with fewer delays, we’re improving their ability to restore the quality of their lives and financial health. This week,…
Residents of Western States Face a Dry, Dangerous, Underinsured Future
Residents of Western States Face a Dry, Dangerous, Underinsured Future

As thousands lost everything, insurers have jacked up premiums—or fled altogether. When Steve Kress moved into an old ambulance he’d converted into a travel van some weeks ago, he’d started wearing a pin that reads “Since I gave up hope, I feel much better.” “It’s true…
Press Release: 2017 North Bay fire survivors inspire new law in Oregon to ease recovery
Press Release: 2017 North Bay fire survivors inspire new law in Oregon to ease recovery

SANTA ROSA, CA – United Policyholders (UP), a non-profit consumer advocacy group, today announced that California insurance reforms inspired by 2017 Atlas and Tubbs wildfire survivors are now law in our neighbouring State of Oregon. “One positive to come out of this region’s devastating 2017…
Bach Talk – Oregon enacts pro-policyholder wildfire claim reforms
Bach Talk – Oregon enacts pro-policyholder wildfire claim reforms

We’re proud to report that UP recently helped enact H.B. 3272, a new Oregon law that will improve the flow of insurance funds for replacing wildfire-destroyed homes and property. UP has long advocated that on total loss claims where the homeowner did nothing to cause…
Rep. Marsh hosts insurance webinar, legal clinic for fire survivors
Rep. Marsh hosts insurance webinar, legal clinic for fire survivors

Those who lost homes in the Almeda and South Obenchain fires could find advice handling their insurance in a webinar this week and an online clinic next week. Oregon Rep. Pam Marsh of Ashland will host a free online workshop with an insurance focused nonprofit…
Most Americans uninformed about long-term care insurance
Most Americans uninformed about long-term care insurance
Superstorm spotlights home insurance
Superstorm spotlights home insurance

People whose homes were damaged by superstorm Sandy will soon find out whether or not they have enough and the right kind of insurance to rebuild. In other recent disasters, one-half to two-thirds of homeowners discovered after the fact that they were underinsured, often by…
Can mortgage lenders hold your insurance money hostage?
Can mortgage lenders hold your insurance money hostage?

If your home has been seriously damaged or destroyed, your insurance company will release a check made out to both you and your mortgage lender to pay for the necessary repairs. “Lenders have a substantial investment in the property, sometimes more than the homeowner, especially…
Consumer Reports Rates Home Insurers
Consumer Reports Rates Home Insurers

Homeowners buy insurance to protect against disaster. But when disaster strikes, your insurer might not live up to your expectations, especially if you have a large claim, according to our survey of 11,250 subscribers who filed claims in the past few years. The greater the…
Enough’ Insurance is Often Not Enough
Enough’ Insurance is Often Not Enough

In the past few weeks, the most destructive wildfire in Colorado history claimed two lives, burned nearly 30 square miles and totally destroyed more than 350 homes. Like almost all homeowners everywhere in the United States, nearly everyone who lost their house to this massive…
RentSafe: Is it a safe choice for renter’s insurance?
RentSafe: Is it a safe choice for renter’s insurance?

About half of American renters don’t have insurance. Some of them probably don’t realize that it’s fairly cheap to buy coverage that’ll protect them if their place catches fire, their stuff gets stolen or even if the dog bites a neighbor. “Renter’s insurance is very…
Sharp Disagreement At NAIC Session On Readability Of Consumer Information
Sharp Disagreement At NAIC Session On Readability Of Consumer Information

Industry representatives sharply disagreed with two law professors who argued personal lines policies should be posted online where they would be readily available to consumers who wanted to look at them prior to signing onto them. Spokesmen for the American Insurance Association and the National…
Vanishing Act: Your Home Insurance Coverage is Disappearing
Vanishing Act: Your Home Insurance Coverage is Disappearing

There’s a disturbing nationwide trend of insurance companies chipping away at coverage for homeowners, says Amy Bach, executive director of the nonprofit United Policyholders consumer group. She says she’s disturbed by what she sees as policies becoming less adequate. “We have been working on a…
5 lies home insurance agents tell
5 lies home insurance agents tell

Sometimes insurance agents tell you what they think you want to hear in order to sell a home insurance policy and secure a commission. When misfortunes occur, homeowners who count on insurance to carry them through tough times sometimes get an unpleasant surprise: They don’t…
Nine tips for buying auto insurance online
Nine tips for buying auto insurance online

Just as more consumers are gravitating toward shopping sites like Amazon.com and Zappos.com, more auto insurance consumers are shopping online than ever before. According to a 2011 study by J.D. Power and Associates, 54 percent of auto insurance shoppers are getting quotes online. That’s up…
Got Insurance? Enough? You Sure?
Got Insurance? Enough? You Sure?

Many U.S. homeowners haven’t insured their homes against earthquakes and other disasters, but the devastating losses in the wake of the recent earthquake and tsunami in Japan may cause people to give their insurance policies another look. As well they should. Earthquakes have occurred in…
Will Americans pay attention to earthquake insurance now?
Will Americans pay attention to earthquake insurance now?

The advice can’t get any simpler than this: “People who live near fault lines should have earthquake insurance,” says Amy Bach, executive director of the United Policyholders consumer organization. Will the disaster in Japan be the crisis that compels Americans in quake-prone areas to pay…