Claim Guidance Library

Taking it in and Getting Started

• Speak UP: How to communicate with your insurance company
• Sample Letter Requesting Complete Copy of Homeowners Policy
• Mold Contamination Insurance Coverage 101: The Basics
• What’s UP With Home Insurance Deductibles?

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Getting Organized

• Insurance Claim Tips for Mold Damage

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Being Proactive in Documenting and Valuing Your Losses

• Sample Letter for Requesting Copies of Claim-Related Documents
• Sample Letter Requesting Inspection, Scoping and Remediation Plan for Wildfire Damaged Structure
• Sample Letter Requesting Re-inspection and Re-testing of a Partially-Damaged Home

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Creating Your Home Inventory and Navigating Your Contents Claim

• Sample Letter Asking for a Personal Property Claim Settlement
• Survivors Speak: Personal Property / Contents List for Insurance for Total Loss

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Making Financial Decisions

• Tax Information for Disaster Survivors

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Getting Help If/When You Need It

• A Policyholders Guide to Mediation
• Hiring an Attorney for an Insurance Claim
• Hiring Professional Help for an Insurance Claim

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Overcoming Obstacles

• Sample Letter Requesting Claim Payment History
• Resolving Claim Disputes
• Using social media to be the squeaky wheel
• Sample Letter to Collect Policy Benefits for Building Code Upgrades (non-CA)
• Sample Letter Requesting Retroactive Increase of Your Dwelling Limit

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