Claim Guidance Library

Taking it in and Getting Started

• Top 10 Insurance Claim Tips
• Speak UP: How to communicate with your insurance company
• A Guide to Your Homeowners Policy
• Insurance tips for storm damage
• “The dirt” on insurance protection for mud flow damage
• Sample Letter Requesting Complete Copy of Homeowners Policy
• First Steps After a Flood – VIDEO
• Mold Contamination Insurance Coverage 101: The Basics
• Ice Dams and Insurance
• What’s UP With Home Insurance Deductibles?

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Getting Organized

• Flood Insurance Claim Basics
• Insurance Accounting Spreadsheet
• FAQ’s about Property Damage Insurance Claims
• After a Hurricane – Property Damage FAQs
• Sample Letters and Claim Documents

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Being Proactive in Documenting and Valuing Your Losses

• NFIP Proof of Loss, Damage Estimates and Supplemental Claims
• Sample Letter Requesting Re-inspection and Re-testing of a Partially-Damaged Home
• Insurance Coverage for Damaged or Destroyed Septic Systems

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Creating Your Home Inventory and Navigating Your Contents Claim

• Household Inventory Sample spreadsheet
• Depreciation Basics
• Home Inventory and Contents Claim Tips
• Survivors Speak: Personal Property / Contents List for Insurance for Total Loss

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Making Financial Decisions

• Tax Tips for Disaster Survivors

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Working with Your Mortgage Company

• Sample Letters and Claim Documents

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Getting Help If/When You Need It

• Resolving Flood Insurance Disputes
• Hiring an Attorney for an Insurance Claim
• Questions to Ask Before Hiring a Public Adjuster
• Hiring Professional Help for an Insurance Claim
• What To Expect When You’re Suing An Insurance Company

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Overcoming Obstacles

• Sample Letter Requesting Information About Claim Denial
• Temporal Requirements for Water Damage Exclusions in Homeowner Policies

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Taking Care of Yourself Along the Way

• “Survivors Speak” Tip Series

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