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Up in the News

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Some under-insured North Bay fire victims in for a shock
November 8, 2017
Some under-insured North Bay fire victims in for a shock

SANTA ROSA, Calif. KGO) — Fire victims working to start the rebuilding process may be in for a shock. After running the numbers, some homeowners are finding they are under-insured. Residents in hazmat suits are searching through rubble, taking photos of what’s left after the…

Liz Weston: 4 Steps to Disaster-Proof Your Finances
November 6, 2017
Liz Weston: 4 Steps to Disaster-Proof Your Finances

Mother Nature could be excused if she wondered, “How much more prompting do you people need?” This year delivered epic wildfires, devastating hurricanes, massive floods and some pretty horrific earthquakes. Yet many people still haven’t taken a few critical steps to protect their financial lives…

Have questions about fire insurance? Check out the meeting on Weds.
November 5, 2017
Have questions about fire insurance? Check out the meeting on Weds.

MENDOCINO CO., 11/07/17 — Confused about how to handle questions about insurance and the recent fire? Mendocino County is holding a meeting to provide information on insurance issues for people who are rebuilding their homes in the wake of the recent fires. The meeting will…

Rebuilding After a Disaster? Don’t Let These Insurance Surprises Slow You Down
November 2, 2017
Rebuilding After a Disaster? Don’t Let These Insurance Surprises Slow You Down

Prevent payout delays with these smart and simple moves The October wildfires in California wine country destroyed more than 7,200 homes and other buildings, according to the latest estimate by the California Department of Forestry and Fire Protection. Now, as wildfire victims begin the long…

Who cleans up wildfire debris: Private contractors or the government?
November 2, 2017
Who cleans up wildfire debris: Private contractors or the government?

SANTA ROSA, Calif. Debora Villalon/KTVU – Progress is being made in North Bay fire recovery, as thousands of scorched properties have been cleared of household hazardous waste. But the next, more complex step, is debris removal, a much thornier issue for homeowners. “No one knows…

Carbon Monoxide Suits Not Excluded, Nonprofit Tells 9th Circ.
November 1, 2017
Carbon Monoxide Suits Not Excluded, Nonprofit Tells 9th Circ.

Nonprofit policyholder advocacy group United Policyholders urged the Ninth Circuit on Monday to reverse an Oregon federal court’s decision that a pollution exclusion in a pool contractor’s policy negates coverage for underlying suits over carbon monoxide poisoning, arguing the lower court’s reading of the exclusion…

California’s epic wildfires show rebuilding a ‘daunting’ prospect
October 30, 2017
California’s epic wildfires show rebuilding a ‘daunting’ prospect

Two years after the 2003 Cedar fire, nearly 4 in 10 households burned out at the upscale Scripps Ranch subdivision in San Diego had yet to complete their rebuilding projects. Two years after the 2007 wildfires destroyed more than 1,600 homes around San Diego County,…

Fire survivors reunite to mark 10th anniversary
October 26, 2017
Fire survivors reunite to mark 10th anniversary

A “low-key” reunion of more than 130 Witch Creek fire survivors and recovery coalition members was held Sunday to mark the wildfire’s 10th anniversary. “This is a celebration of homecoming and friendship,” Jan Rasmussen told attendees. She was co-chair of Rancho Bernardo Community Presbyterian Church’s…

How to get help after a fire
October 25, 2017
How to get help after a fire

Suggestions for getting help in recovering from disaster Getting help from a mess of bureaucracies, insurance companies and nonprofits can be difficult. Here are some of the best tips from Chronicle writers: FEMA The Federal Emergency Management Association has continued to expand the number of…

Upfront: Fair Questions
October 25, 2017
Upfront: Fair Questions

High-risk fire insurance pool grapples with new normal of urban wildfires Homeowners insurance is not mandated by the state of California, but is a requirement for anyone who wants to get a home mortgage from a bank. As the historic North Bay fires are brought…

Public adjusters can help consumers with fire claims, but tread cautiously
October 22, 2017
Public adjusters can help consumers with fire claims, but tread cautiously

People who lost homes in the Wine Country fires might be approached by public adjusters offering to represent them in their insurance claims. While some disaster victims have had good experiences with public adjusters, consumer advocates and the California Department of Insurance warn against rushing…

Advice for Homeowners After a Wildfire: Keep a Diary
October 20, 2017
Advice for Homeowners After a Wildfire: Keep a Diary

The last thing on the minds of most people whose homes were devastated by wildfires like those in Northern California may be keeping a journal. But, consumer advocates say, a journal can help in successfully filing an insurance claim. After damage from a wildfire —…

How Much Insurance Do You Need To Rebuild?
October 19, 2017
How Much Insurance Do You Need To Rebuild?

Transcript: This is KPBS Midday Edition . I’m Maureen Cavanaugh. people returning to their neighborhoods to see what is left after the firestorm. Are reminders of what people experience 10 years ago. The fires that tore through San Diego county destroyed an estimated 1700 homes.…

2007 Wildfires: Losing Their Homes Changed Their Lives
October 18, 2017
2007 Wildfires: Losing Their Homes Changed Their Lives

The wildfires that tore through San Diego County 10 years ago this week destroyed an estimated 1,600 homes. Two couples who lost everything when their homes burned to the ground talk about how the experience changed them. Bobby Lofton was at home with his wife,…

Napa, Sonoma ‘insurance villages’ help with fire claims
October 18, 2017
Napa, Sonoma ‘insurance villages’ help with fire claims

For those evacuated during the wildfires, as well as others who discovered that homes and vehicles were destroyed, their first thought after ensuring the safety of family members was how to pay for lodging and out of pocket expenses in the wake of this disaster.…

Wildfire Q&A: 12 Consumer Questions Answered
October 16, 2017
Wildfire Q&A: 12 Consumer Questions Answered

Q: My home is gone. May I stop making mortgage payments? A: Maybe, but not forever. Definitely contact your lender now — and, ideally, before your next payment is due. You can request a pause. It’s possible you’ll hear the term “forbearance agreement.” That’s bank…

Oakland hills firestorm survivors to North Bay: ‘You’re not alone’
October 15, 2017
Oakland hills firestorm survivors to North Bay: ‘You’re not alone’

OAKLAND — Except for the mailbox, there was nothing to identify the home Risa Nye had known for the past seven years. Blackened box springs and the skeletal remains of appliances protruded from the still smoldering rubble, even though the fire had been extinguished two…

Fire victims who lost homes face insurance challenges
October 14, 2017
Fire victims who lost homes face insurance challenges

State Farm insurance agent Miguel Alfaro has taken hundreds of client calls since Monday from those who have lost so much in the region’s massive wildfires. Some are concerned that they may be underinsured. Some have smoke damage in their homes. Some lost their cars.…

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