Host of factors contributed to Hurricane Sandy claims fallout
Host of factors contributed to Hurricane Sandy claims fallout

The lawsuit and judge’s remarks made the headlines, but a deeper investigation into the issues involved in many Hurricane Sandy claims finds that while there may have been underpaid claims, a host of factors contributed to the underpayments. “Many homes were damaged by Sandy and…
Insurance expert offers tips to Butte Fire survivors
Insurance expert offers tips to Butte Fire survivors

Property owners should keep daily journals Property owners who lost homes in the Butte Fire should keep their own records and not rely solely on insurance company claim adjustors to determine the value of their losses, an expert on the industry said Wednesday in Mountain…
Butte Fire Workshop: October 14th at 6pm
Butte Fire Workshop: October 14th at 6pm

UP is hosting a Roadmap to Recovery workshop for Butte Fire survivors Wednesday, October 14th at 6pm at Mountain Ranch Town Hall. This workshop is an insurance recovery orientation and will provide information on navigating the insurance claim process. There will be a Q&A session after the workshop if…
Valley Fire Workshop: October 8th at 6pm
Valley Fire Workshop: October 8th at 6pm

UP is hosting a Roadmap to Recovery workshop for Valley Fire survivors this Thursday at 6pm at Middletown High School. This workshop is an insurance recovery orientation and will provide information on navigating the insurance claim process. There will be a Q&A session after the workshop if you have…
With Flood Insurance Rare, Homeowners Have Little Recourse
With Flood Insurance Rare, Homeowners Have Little Recourse

New York Times – Many people in areas deluged by rains and flooding tides fed by Hurricane Joaquin are likely to be surprised to find that standard homeowners’ insurance policies do not cover damage from floodwater. Property owners seeking that kind of protection need to…
Reflections from a post-wildfire Local Assistance Center
Reflections from a post-wildfire Local Assistance Center

Over the past month, UP has been engaged with recovery efforts for the Valley and Butte Fires. I and other staff members and volunteers have sat across the table from countless fire survivors who lost everything, trying our best to give them some hope that they will…
A pictorial journey of recovery
A pictorial journey of recovery

Follow UP Outreach Coordinator Karen Reimus’ pictorial journey of recovery from the 2003 Cedar Fire in San Diego, California.
How Hurricane Sandy created ‘the perfect storm’
How Hurricane Sandy created ‘the perfect storm’

Three years after Hurricane Sandy swept up the East Coast, homeowners are still working to collect money for the damage they sustained. It has been a long and frustrating fight for many. Media reports highlighted their efforts and some accused insurers and engineers of colluding…
Lake County Office of Emergency Services to host Valley fire community meeting Sept. 24
Lake County Office of Emergency Services to host Valley fire community meeting Sept. 24

MIDDLETOWN, Calif. – The Lake County Office of Emergency Services OES) is hosting a community meeting at 6 p.m. Thursday, Sept. 24, at 6 p.m. at the Middletown High School football field. Residents, homeowners and contractors are invited to attend the community meeting. Federal, state…
Understanding Insurance Policies for Homes in Wildfire-Prone Areas
Understanding Insurance Policies for Homes in Wildfire-Prone Areas

The worst wildfire season in years is forcing many Californians from their homes and has caused the destruction of hundreds of houses, cars and other property. Amy Bach, executive director of United Policyholders, a nonprofit group that assists consumers with insurance issues, urges homeowners who…
California reforms should ease fire victims’ insurance claims
California reforms should ease fire victims’ insurance claims

The hundreds of people whose homes were lost or damaged in devastating wildfires now ravaging California should have an easier time dealing with insurers, thanks to the Oakland hills fire of 24 years ago. Survivors of that fire and subsequent ones in Los Angeles and…
Car Repairs From Deer Collisions Will Cost More
Car Repairs From Deer Collisions Will Cost More

The latest insurance data show that the risk of hitting a deer with your car has not changed much from a year ago. But the cost of repairing your car if you’re unlucky enough to strike one is on the rise. State Farm reports that…
Non-profit offers insurance advice to fire victims
Non-profit offers insurance advice to fire victims

Those who have been left homeless by the Valley Fire will now start the arduous task of getting their homes and lives rebuilt. If your house burns down you can count on at least a year before you are back in your place and for…
Give it back? Homeowners who got Hurricane Sandy repair funds may have to repay ‘Build It Back’ money
Give it back? Homeowners who got Hurricane Sandy repair funds may have to repay ‘Build It Back’ money

Sandy-ravaged homeowners who got “Build It Back” funds for repairs might have to repay the money because of Draconian HUD rules — even though federal bungling is what drove many to the program in the first place. As many as 3,000 homeowners — one-third of…
ServiceMaster and Water Damage Claims
ServiceMaster and Water Damage Claims

Couple Recalls ‘Leaky Toilet Nightmare’What started out as a leaky toilet turned into a local couple’s worst nightmare. They got into a battle with their insurance company and are now suing.It is a case their attorney says could affect hundreds of thousands of homeowners.Ora Tamir…
Springs renter hopes flooding nightmare can become lesson for others
Springs renter hopes flooding nightmare can become lesson for others

Annaleen DeHaan came home to a nightmare Monday evening. Her home on the east side of Colorado Springs was devastated by floodwater. “My mom calls me and is like, ‘So, the house flooded. I have a foot of mud and water,’” DeHaan said. “I kind…
Guess who’s turning 50?
Guess who’s turning 50?

Medicare, the program that remains essential for many American’s health and lifestyles, turns 50 this month. On the positive side, pressure is mounting to amend the absurd rule that prevents the program from negotiating prescription drug prices with drug companies. On the negative side, consumers…
Bach Talk: In praise of contingency fees
Bach Talk: In praise of contingency fees

With surprising (and sad) frequency, United Policyholders hears from senior citizen victims of unfair insurance practices. And as hard as it is for me to understand businesses and people that intentionally take advantage of the elderly – let alone those who lose their homes in…