The Toll of the Tea Fire: Three years later, community struggles to rebuild
The Toll of the Tea Fire: Three years later, community struggles to rebuild

On November 13, 2008, a firestorm roared across the flanks of the Santa Ynez Mountains and changed many lives in Montecito forever. Lance and Carla Hoffman were enjoying an afternoon together when the fire, still in its infancy, suddenly flared up and over a hillside.…
Major Improvements Coming to Crestmoor Neighborhood
Major Improvements Coming to Crestmoor Neighborhood

The city is set to begin the next improvements to the Crestmoor neighborhood as part of the effort to rebuild the area damaged by the Sept. 9, 2010, PG&E pipeline explosion. Some of the rebuilding work has already taken place to bring the neighborhood some…
The cost of peace of mind
The cost of peace of mind

Local couple fight for their long-term-care insurance. Edwin Goldstein who has been with his long-term-care insurer since 1993 is being asked to reapply because of an alleged missed payment. Goldstein has turned to attorneys, his congressman, and state officials for help. At 83, and eight…
20 years after Oakland firestorm, insurance snags remain
20 years after Oakland firestorm, insurance snags remain

Reporting from Oakland— For months after the 1991 Oakland hills fire reduced his home to a charred heap, Howard Matis would return from work, then close his eyes and imagine the contents of every drawer, shelf, cupboard and closet of his two-story bungalow. His was…
Denied! 6 Foolish Moves That destroy a Car Insurance Claim
Denied! 6 Foolish Moves That destroy a Car Insurance Claim

When you purchase car insurance, you hope your claims will be paid. But in many situations, your insurer can deny your claim because of things you’ve done. Negligence, criminal activity or simple forgetfulness all can cost you. Here are six things you may do that…
Oakland hills fire: homeowners in high-risk areas must make sure they have adequate coverage
Oakland hills fire: homeowners in high-risk areas must make sure they have adequate coverage

For months after the 1991 Oakland hills fire reduced his home on Sherwick Drive to a charred heap, Howard Matis would return from work, then close his eyes and imagine the contents of every drawer, shelf, cupboard and closet of his two-story bungalow. But how…
San Bruno fire victims struggle with insurance companies
San Bruno fire victims struggle with insurance companies

SAN BRUNO, Calif. KGO) — More than a year after the San Bruno pipeline explosion, recovering and rebuilding is slow-going. Homeowners are having a hard time getting what they need from their insurance companies. The intersection where a PG&E pipeline exploded over a year ago…
ConsumerWatch: Does Your Insurance Policy Protect?
ConsumerWatch: Does Your Insurance Policy Protect?

The next day, a larger storm came. Water came through sewers and manhole covers to flood the streets, turning Capitola into a lake. Home to many mom and pop shops already struggling to survive, dealing with the aftermath may have been even tougher than the…
Insurance Commissioner Dave Jones Marks 20th Anniversary of Berkeley, Oakland Firestorm
Insurance Commissioner Dave Jones Marks 20th Anniversary of Berkeley, Oakland Firestorm

SACRAMENTO, Calif., Oct. 19 — The California Department of Insurance issued the following news release: Insurance Commissioner Dave Jones, joined by Assemblymember Nancy Skinner D-Berkeley) and Oakland Mayor Jean Quan will mark the 20th anniversary of the Berkeley, Oakland Firestorm and the 20th year of…
Hills fire fueled changes in insurance practices
Hills fire fueled changes in insurance practices

After surviving the 1991 firestorm, thousands of Oakland residents faced a new nightmare: fighting insurance companies that stalled on making payouts and tried to lowball the costs of rebuilding. “People don’t realize that you have the first disaster of the fire itself, then the disaster…
Fourmile Fire reveals snags in insurance claim process
Fourmile Fire reveals snags in insurance claim process

The frustrations of area residents who lost their homes last year in the Fourmile Fire could lead to changes in the way the state regulates insurance companies and how insurance agents work with clients. The Fourmile Fire, which started Sept. 6, 2010, burned more than…
Be smart with claims
Be smart with claims

If you’ve opted for a high deductible, it won’t pay to make a claim for small losses. If a loss is only moderately greater than your deductible, you should also consider not filing a claim, because it could prompt a premium hike or flag you…
Settling an Insurance Claim: When to Hire a Professional
Settling an Insurance Claim: When to Hire a Professional

A few days ago I wrote about how to challenge the first offer your insurance company makes in respect to a claim you have filed. In that column, I stressed the importance of carefully reviewing the adjusters report and using the documentation you gathered to…
Where can Irene & Lee flood victims find assistance?
Where can Irene & Lee flood victims find assistance?

Listen to the Radio Broadcast Ben Lawsky, Superintendent of the Department of Financial Services joins us. Homeowners affected by recent floods are eligible for free legal consultation through the New York State Bar Association. Volunteer attorneys are available to answer questions about insurance, property disputes,…
One year after blast, San Bruno still isn’t whole
One year after blast, San Bruno still isn’t whole

Walk around Crestmoor, the San Bruno neighborhood where a Pacific Gas and Electric Co. natural gas pipe blew up one year ago today, and one thing is clear through the coastal mist and construction dust: What took minutes to ruin will take years to restore.…
Report: 64 percent of Fourmile fire victims underinsured
Report: 64 percent of Fourmile fire victims underinsured

A new survey shows that nearly two-thirds [2] of victims of last year’s Fourmile Canyon wildfire were underinsured by more than $200,000. The survey, conducted by United Policyholders [3], included responses from 51 residents who said their home was destroyed and seven who said their…
Fourmile Fire insurance claims require tenacity, patience
Fourmile Fire insurance claims require tenacity, patience

Tactful assertiveness. It’s what Andi O’Conor, who lost her house of 20 years to the Fourmile Fire, said it takes to make a successful insurance claim on losses from Colorado’s most costly wildfire. “You have to remember that they are working for you and you’ve…
One Year Later, Boulder Fire Victims Still Recovering
One Year Later, Boulder Fire Victims Still Recovering

One year ago this Labor Day Weekend, an errant spark from an unattended fire pit in Four Mile Canyon west of Boulder quickly became the most destructive wildfire in Colorado history burning 169 homes and damaging scores more. It was an emotional and stressful time…