BACH TALK: Annuity “Whack-a-Mole”
BACH TALK: Annuity “Whack-a-Mole”

It seems like every time you turn around, insurers are peddling a new type of super-complicated annuity whose internal levers and formulae make it virtually impossible that the buyer will collect the promised benefits in their lifetime: Equity-indexed annuities, Medically Underwritten Annuities, Contingent Deferred Annuities…the list goes…
Friends in high places – Congratulations Sallie Clark!
Friends in high places – Congratulations Sallie Clark!

If you follow UP’s work, you know that the relationships we build with public officials in disaster areas are an essential part of how our small staff serves so many consumers far from our base in San Francisco.  El Paso (Colorado) County Commissioner Sallie Clark…
Guess who’s turning 50?
Guess who’s turning 50?

Medicare, the program that remains essential for many American’s health and lifestyles, turns 50 this month. On the positive side, pressure is mounting to amend the absurd rule that prevents the program from negotiating prescription drug prices with drug companies. On the negative side, consumers…
Class sues State Farm for manipulating homeowners with water damage
Class sues State Farm for manipulating homeowners with water damage

Insurer directed claimants to repair services it had under contract to hold down costs, class action states. A putative class action accuses State Farm Insurance, the nation’s largest property insurer, of willfully directing homeowners to substandard water damage repair services, bolstering the company’s bottom line…
Bach Talk: In praise of contingency fees
Bach Talk: In praise of contingency fees

With surprising (and sad) frequency, United Policyholders hears from senior citizen victims of unfair insurance practices. And as hard as it is for me to understand businesses and people that intentionally take advantage of the elderly – let alone those who lose their homes in…
Insurance issues arising from disasters bring little regulatory change to Colorado
Insurance issues arising from disasters bring little regulatory change to Colorado

The Colorado Division of Insurance, the regulatory agency charged with protecting consumers, has emerged from years of wildfires and floods with few tools to help it track market health in the state, and remains relatively powerless. Colorado residents are more or less where they were…
Discretionary Clauses in ERISA Health and Disability Plans—Are They Still Viable?
Discretionary Clauses in ERISA Health and Disability Plans—Are They Still Viable?

(for Bloomberg BNA)Following the Supreme Court’s issuance of Firestone Tire & Rubber Company v. Bruch in 1989, Employee Retirement Income Security Act (ERISA) plan administrators, including insurers that underwrite health, life and disability insurance plans subject to ERISA, have been able to insulate their decisions…
Manitou takes a step to move city hall out of harm’s way
Manitou takes a step to move city hall out of harm’s way

Manitou Springs officials are trying to land a $25 million federal grant to move City Hall operations to a new building.Built in the laste 1800s, the exisiting facility is in a flood plain, the city’s flood recovery manager Shelley Cobau said Monday.A draft of the…
BOPs Are Like Hospital Gowns – They Don’t Cover You Fully
BOPs Are Like Hospital Gowns – They Don’t Cover You Fully

Businessowners Policies, traditionally referred to simply as “BOPs,” were introduced in 1976 and significantly revised in 1987. The BOP evolved gradually from the 1987 revisions to include risk classification and business sizes (sales and square footage) not contemplated in the original or “first revision” editions…
Insurance nightmare continues for Mountain Shadows family
Insurance nightmare continues for Mountain Shadows family

Three years after the Waldo Canyon Fire, many homeowners still struggle with their insurance claims. Paul and Jennifer Macomber have been at odds with their insurance company, American Family Insurance, since the fire started in June 2012. Their home in Mountain Shadows wasn’t a total…
What to Do if Your Car Insurance is Canceled
What to Do if Your Car Insurance is Canceled

You reach into your mailbox and retrieve a letter from your auto insurance company. It says you and your car are being kicked to the curb.  That’s right — you’re being hit with a car insurance cancellation. “What am I going to do?” you ask…
Keep the Faith New York!
Keep the Faith New York!

Much to our disappointment and not for lack of trying by a statewide alliance of dedicated advocates, the state legislature again recessed for the year without giving New York insurance consumers an important right that exists in most other states:  The assurance that if a…
Ruff and Ready?
Ruff and Ready?

Pet Insurance Check UP As treatment options for sick and injured animals improve, and new (expensive) medications and procedures can extend your pet’s healthy life, you may want to give pet insurance a second look. You can buy coverage for urgent care only, or broad…
The “running and gunning” flood claim adjuster life
The “running and gunning” flood claim adjuster life

Why would flood insurance adjusters underpay claims when they get paid a percentage of settlement amounts?  Doesn’t that give them an economic incentive to pay higher settlements to increase the fee they earn?  These questions come up after every flood disaster.  These questions have been…
Appeals process for flood insurance claims needs work: Senate probe
Appeals process for flood insurance claims needs work: Senate probe

The U.S. government’s appeals process for reviewing flood insurance claim disputes is riddled with flaws, but there is no evidence of systematic underpayments by insurers to flood victims, an investigation by U.S. Senate staffers has found.”Despite widespread concerns, it does not appear that systematic incentives…
Flaws but no abuse, Senate finds in Superstorm Sandy flood insurance study, Reuters reports
Flaws but no abuse, Senate finds in Superstorm Sandy flood insurance study, Reuters reports

The Senate Banking Committee will release a report that calls the appeals process for federal flood insurance claims after Super Storm Sandy badly flawed, but also that it found no signs of systematic underpayments to victims, Reuters reports.”Despite widespread concerns, it does not appear that…
Capitol Pressroom
Capitol Pressroom

Amy Bach, the executive director of United Policyholders, looks at a report that shows property insurers have reaped higher-than-average profits in New York State despite losses from major weather events like Superstorm Sandy. Bach argues New York insurance law is crafted in a way that…
FEMA re-opens claims, but some Sandy victims say ‘no thanks
FEMA re-opens claims, but some Sandy victims say ‘no thanks

A few weeks ago, FEMA sent out 146,000 letters to homeowners who were possible victims of Sandy-related flood insurance fraud, offering to reevaluate their damage awards and make them whole. That’s a lot of people with a lot of money at stake.FEMA is also offering…