Wildfire Q&A: 12 Consumer Questions Answered
Wildfire Q&A: 12 Consumer Questions Answered

Q: My home is gone. May I stop making mortgage payments? A: Maybe, but not forever. Definitely contact your lender now — and, ideally, before your next payment is due. You can request a pause. It’s possible you’ll hear the term “forbearance agreement.” That’s bank…
Oakland hills firestorm survivors to North Bay: ‘You’re not alone’
Oakland hills firestorm survivors to North Bay: ‘You’re not alone’

OAKLAND — Except for the mailbox, there was nothing to identify the home Risa Nye had known for the past seven years. Blackened box springs and the skeletal remains of appliances protruded from the still smoldering rubble, even though the fire had been extinguished two…
Fire victims who lost homes face insurance challenges
Fire victims who lost homes face insurance challenges

State Farm insurance agent Miguel Alfaro has taken hundreds of client calls since Monday from those who have lost so much in the region’s massive wildfires. Some are concerned that they may be underinsured. Some have smoke damage in their homes. Some lost their cars.…
What you need to know when filing an insurance claim from the Sonoma County fires
What you need to know when filing an insurance claim from the Sonoma County fires

State Farm insurance agent Miguel Alfaro has taken hundreds of client calls since Monday from those who have lost so much in the region’s massive wildfires. Some are concerned that they may be underinsured. Some have smoke damage in their homes. Some lost their cars.…
A wildfire burned your home; here’s what you do next
A wildfire burned your home; here’s what you do next

5 tips to start rebuilding your home after a wildfire. While thousands of people are still evacuated, hundred have returned to their neighborhoods and found their homes in ruin. For those who lost their homes in the wildfires, there is a long road ahead as…
6 things fire disaster victims should do now
6 things fire disaster victims should do now

If your home was destroyed or damaged in the North Bay fires, here are six things you should do now. Take care of yourself and family. Get a roof over your head, talk to your employer, get your kids back in school when it’s possible…
Amid Wildfire Destruction, Report Reveals Most US Homes Underinsured
Amid Wildfire Destruction, Report Reveals Most US Homes Underinsured

As catastrophic wildfires incinerate homes and prompt evacuations across Northern California, an unsettling report has revealed that a majority of American homes are underinsured. According to data company CoreLogic, roughly 60 percent of homes are underinsured by an average of about 20 percent. In San…
As California burns, here’s what you need to know about fire insurance
As California burns, here’s what you need to know about fire insurance

Most homeowners insurance policies cover fire damage. But heads-up: That’s not the whole story. If you live in a high-risk area, such as near a canyon, you may need to pay more for additional coverage. And if, God forbid, a fire has devastated whole communities,…
California Today: Now Comes the Insurance Challenge
California Today: Now Comes the Insurance Challenge

New York Times – Hundreds of anguished Californians who lost their homes in an outbreak of wildfires this week now get to face another burden: dealing with insurers. Some are almost certain to experience a rude awakening. Roughly 60 percent of American homes are underinsured…
UP Petitions for CA Wildfire Insurance Investigation
UP Petitions for CA Wildfire Insurance Investigation

  United Policyholders launched a Wildfire Mitigation and Insurance Project in California in 2016 to help households in brush areas maintain insurance protection on their homes, and participate in related public policy discussions with public officials, insurance companies and other stakeholders.  In addition to publishing tips for consumers, UP is…
Amy Bach Honored by the Florida Association for Insurance Reform
Amy Bach Honored by the Florida Association for Insurance Reform

Amy Bach of United Policyholders was honored as the Consumer Champion by the Florida Association for Insurance Reform. I was privileged to deliver the introduction for Amy as seen in the above video. Merlin Law Group has been an active and long-time financial and pro…
“Total Control” Tip of the Month, October, 2017
“Total Control” Tip of the Month, October, 2017

An insurance company’s decision whether to classify your severely damaged car as fixable or a total loss has big dollar significance to you, the policyholder. You can influence that decision with proof of the vehicle’s pre and post loss value. Depending on the extent of…
Keeping the Faith in Pennsylvania
Keeping the Faith in Pennsylvania

In a landmark decision, the Pennsylvania Supreme Court recently affirmed in Rancosky v. Washington National Ins. Co. that a policyholder victimized by unreasonable conduct by an insurance company does not need to also show the conduct was malicious or intentional.  The holding, which upheld the arguments…
Survivors Speak: The bottom line on recovering from a disaster
Survivors Speak: The bottom line on recovering from a disaster

Part of the “Survivors Speak” Tip Series If you have insurance – home, flood, and/or auto – and you have had damage, then before you clean or clear or change anything, consider first 1) photographing/videotaping things as you found them, and 2) sending an email to…
Why Puerto Rico faces a monumental recovery effort
Why Puerto Rico faces a monumental recovery effort

USA TODAY – Almost a week after Hurricane Maria pounded its way across Puerto Rico as a Category 4 storm with sustained winds of 155 mph, the outlook for anything but a long and arduous recovery is bleak. FEMA reported Tuesday that only 11 of…
New York Today: Do I Need Flood Insurance?
New York Today: Do I Need Flood Insurance?

Hurricane Jose weakened to a tropical storm this morning, but it could still bring rain during the morning commute and whip up strong winds during the day. New York City was spared a direct hit by Jose, but the storm flooded areas from New Jersey…
San Diego Could Face $40B In Earthquake Damage. So Why Are So Few People Insured?
San Diego Could Face $40B In Earthquake Damage. So Why Are So Few People Insured?

San Diego got an eye-opening report last week about its earthquake risk. The Earthquake Engineering Research Institute reported that San Diego’s Rose Canyon fault could trigger a 6.9 magnitude quake, resulting in up to 2,000 fatalities and $40 billion in property damage. The study underscored…
States Need Better Protections for Insurance Consumers in Natural Disasters: Rutgers Report
States Need Better Protections for Insurance Consumers in Natural Disasters: Rutgers Report

As homeowners continue to file insurance claims in the wake of Hurricanes Harvey and Irma, a research report released by the Rutgers Center for Risk and Responsibility at the Rutgers Law School in Camden, N.J., suggests many could find that their level of protection depends…