Speak UP: Talk so your insurer will hear you

Here are just a few of UP’s many tips for communicating effectively with an insurance company:

  1. Create a paper trail.
  2. Be proactive: Document your losses and make specific reimbursement requests.
  3. Use good grammar, be polite, be persistent.
  4. Remember you’re in a business negotiation and not on a level playing field.
  5. Use specific instances of improper conduct by your insurer as leverage to negotiate a fair settlement.
  6. Avoid venting or making threats, but get professional help when necessary.

Click here to read our publication, Speak UP: How to Communicate With Your Insurance Company.