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Chris Rockers
Chris Rockers

Chris Rockers has extensive experience in adjusting and resolving property insurance claims, serving as an advocate for policyholders. His commercial experience includes adjusting complex multimilliondollar claims for damages sustained to churches, restaurants, manufacturing facilities, apartment buildings, condominiums, office space and motels. His residential experience includes adjusting claims to rebuild or restore damaged homes and submit inventories for destroyed possessions. He has volunteered his time as a guest speaker at various United Policyholders educational workshops.

Business Profile
The Claims Group, LLC
Business Type:
  • Public Adjusting/Claim Representation
State:
  • Colorado,
  • Iowa,
  • Nebraska
Contact Details
Community Activities
  • Forums
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  • Questions(0)
  • Answers(11)
Smoke damaged textiles and soft goods

Our house was smoke damaged from the Marshall Fire and State Farm is saying that the upholstered furniture, rugs, and clothes can all be cleaned. They have replaced all the mattresses and bedding. Do you know of any policy statements or data indicating such contents…

United Policyholders answered 3 weeks ago • Coverage Question • Colorado
79 views2 answers
Determining Actual Cash Value for Personal Property

We plan to determine a replacement cost value (RCV) for our personal property inventory items that include the price of the item, the shipping cost, and tax. When determining the actual cash value (ACV) from the RCV, it is our understanding that tax should not…

United Policyholders answered 2 months ago • Contents inventory • Colorado
172 views2 answers
Adjuster does not recognize Xactimate pricing

The insurance adjuster is lowballing repair cost and said they do not recognize Xactimate pricing. Is there a law to challenge this ?

Chris Rockers answered 3 months ago • Coverage Question • Alabama
160 views1 answers
ALE needed to move repurchased property

Hi – We decided to buy rather than rebuild. We asked our insurance company to have ALE support us with the move. Our request was denied. The reason why is very confusing. Our adjuster said moving cost will come out of our personal property adjustment.…

Chris Rockers answered 5 months ago • Coverage Question • Colorado
147 views1 answers
Does Cost for Certified Professional Estimate Qualify as a Covered Additional Living Expense?

Our home was totally lost to the Colorado Marshall Fire on 12.30.2021. We were advised by our Safeco/Liberty Mutual adjuster that we needed to obtain an “as-was bid with code upgrades broken out separately” and submit that bid to that same Safeco/Liberty Mutual adjuster, so…

Amy Bach answered 7 months ago • Coverage Question • Colorado
190 views2 answers
valuing family history

Is there a way to value family history in my inventory? I had a trunk full of original family genealogy, correspondence, photos, ephemera, other memorabilia, mostly irreplaceable of course. Other than the cost of paper and reproduction for anything my family might have, is there…

Chris Rockers answered 9 months ago • Contents inventory • Colorado
275 views1 answers
ALE eligibility for reconnection fees for a total loss rebuild

We have State Farm insurance. We lost our home in the East Troublesome fire. It was a total loss. We have rebuilt in a different location and moved into our new home. Before we close out our ALE claims, I was doing some research and…

Chris Rockers answered 10 months ago • Claim Denial • Colorado
317 views1 answers
Use of pricing from ebay or similar sites for personal property inventory

We are currently filling out our personal property inventory to submit to the insurance company. We would like to include pricing on many of our older items by using pricing from similar condition, used items being sold on ebay or other similar sites. This would…

Chris Rockers answered 10 months ago • Replacement Cost Value / Actual Cash Value • Colorado
310 views1 answers
Insurance Company hired Contractor

Our insurance agent hired an independent contractor because our blueprints and home was completely destroyed. The independent contractor submitted a high appraisal then the insurance wanted to pay, so the Insurance Adjustor reduced the amount of predicted costs, When I asked the insurance adjustor why…

Chris Rockers answered 2 years ago • General Question • Colorado
208 views1 answers
Debris Removal

Regarding Debris removal: I thought that there were 2 buckets of money: one for dwelling/other structures debris removal and one for contents debris removal, both are 5% of coverage A & C, respectively, and you can get both buckets of money as long as you…

Chris Rockers answered 2 years ago • Cleaning/repair • Colorado
267 views1 answers
Claim Guidance – Furniture replacement

We had a home fire about a month and a half ago. Our wood furniture has been cleaned professionally using ozone but still smells like smoke. Our insurance agent is suggesting just having it sanded and refinished. We are concerned that because the wood is…

Chris Rockers answered 2 years ago • Cleaning/repair • Colorado
865 views1 answers
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