One homeowner’s travails: Even after more than six years, family can’t move back into “new” house
One homeowner’s travails: Even after more than six years, family can’t move back into “new” house

By Bob Butler, Fellow, G.W. Williams Center for Independent Journalism, and Jessica Williams, The Lens staff writer |Each day, after wrapping up work as a streetcar operator, Kisa Holmes drives by to check on the house she bought in the Upper 9th Ward just weeks…
Flood disaster made worse by some insurers
Flood disaster made worse by some insurers

Any kind of disaster insurance can be very tricky. Fine print in a policy can mean the difference between having the money to rebuild – and having nothing. But, reports Julie Watts, of CBS station KPIX in San Francisco, a dispute over what caused a…
ConsumerWatch: Does Your Insurance Policy Protect?
ConsumerWatch: Does Your Insurance Policy Protect?

The next day, a larger storm came. Water came through sewers and manhole covers to flood the streets, turning Capitola into a lake. Home to many mom and pop shops already struggling to survive, dealing with the aftermath may have been even tougher than the…
Settling an Insurance Claim: When to Hire a Professional
Settling an Insurance Claim: When to Hire a Professional

A few days ago I wrote about how to challenge the first offer your insurance company makes in respect to a claim you have filed. In that column, I stressed the importance of carefully reviewing the adjusters report and using the documentation you gathered to…
Where can Irene & Lee flood victims find assistance?
Where can Irene & Lee flood victims find assistance?

Listen to the Radio Broadcast Ben Lawsky, Superintendent of the Department of Financial Services joins us. Homeowners affected by recent floods are eligible for free legal consultation through the New York State Bar Association. Volunteer attorneys are available to answer questions about insurance, property disputes,…
Allstate faces whistle-blower suit
Allstate faces whistle-blower suit

Another whistle-blower lawsuit alleges fraudulent handling of federal flood claims after Hurricane Katrina.The case, filed against Allstate, has just been unsealed in Louisiana’s Eastern District. (H/T to slabbed) Policyholder attorney Johnny Denenea filed the lawsuit back in May 2007. He amended it in November 2009,…
What to know before you buy flood insurance
What to know before you buy flood insurance

SAN FRANCISCO CBS 5) – It will take some effort, but it is possible for San Francisco residents to buy flood insurance. According to Amy Bach of the consumer group United Policyholders, some San Francisco residents have been having a hard time buying policies. Bach…
Whistleblower suit filed against Allstate Insurance unsealed in federal court
Whistleblower suit filed against Allstate Insurance unsealed in federal court
5 years after Katrina, homeowners insurance costs more
5 years after Katrina, homeowners insurance costs more

Five years after Hurricane Katrina leveled a large part of the Gulf Coast, homeowners as far away as Maine are still paying the bill. Home insurance rates for some coastal areas have shot up 30% or more. Thousands of homeowners who live along the East…
How State Farm fought through the second storm
How State Farm fought through the second storm

BLOOMINGTON — It’s been five years since Hurricane Katrina devastated the Gulf Coast, killing 1,800 people and causing $41.1 billion in insured damage — a single-loss record for the insurance industry. Katrina’s impact still ripples through the region today, and through Bloomington-based State Farm Insurance…
Mississippi Courtroom Site For Post-Katrina Insurance Showdown; Does Insurance Industry Need Reform?; Natural Gas Leak Dangers; Restoring New Orleans Homes A Monumental Task
Mississippi Courtroom Site For Post-Katrina Insurance Showdown; Does Insurance Industry Need Reform?; Natural Gas Leak Dangers; Restoring New Orleans Homes A Monumental Task

GERRI WILLIS, CNN ANCHOR: A Mississippi lawsuit rocks the insurance world and could impact your policy. Avoid a deadly natural gas leak and exactly how to avoid danger and return home safely after a severe storm. Good morning, everyone. I’m Gerri Willis and this is…
What Not To Say To Your Insurer
What Not To Say To Your Insurer

The next time you’re talking with your insurer about filing a claim, you may want to watch what you say. According to the latest tip of the month from United Policyholders, a nonprofit group focused on educating consumers about insurance, certain words set off alarm…
April Showers, Nature’s Power
April Showers, Nature’s Power

The threat of mudflow/landslides from heavy winter rains is subsiding in most areas of the country. But especially in hilly areas that have been deforested by wildfires or development, homeowners need to remember that: Burned vegetation and tree removal can cause soil erosion, land destabilization…
Expert Advice On Talking To Insurance Companies
Expert Advice On Talking To Insurance Companies

Dealing with an insurance company is never on anyone’s list of favorite things to do, but you’ll be more successful if you know how to make your case when filing a claim. That includes what not to say to your insurance company. Charles Thomas still…
Tips To Get Your Insurance Claim Approved
Tips To Get Your Insurance Claim Approved

San Francisco, California – Insurance companies are in the business of making money. So consumers need to know these tips to avoid getting the runaround. Charles Thomas still isn’t sure which was worse: The fire that broke out on the deck of his San Francisco…
Mother Nature vs. Your Home–Do You Really Need Disaster Insurance
Mother Nature vs. Your Home–Do You Really Need Disaster Insurance
From Risk to Opportunity: Insurer Responses to Climate Change
From Risk to Opportunity: Insurer Responses to Climate Change
Senate Approves Much-needed Flood Reform Legislation
Senate Approves Much-needed Flood Reform Legislation