CA says State Farm violated the law in handling of insurance claims after Eaton, Palisades fires
CA says State Farm violated the law in handling of insurance claims after Eaton, Palisades fires

LOS ANGELES (KABC) — Insurance giant State Farm may temporarily lose its California license after an investigation found it violated the law in its handling of claims from the 2025 wildfires. An investigation found the insurance company was slow to investigate and underpaid claims from…
State Farm May Lose Its California License. Here’s What That Means for Homeowners
State Farm May Lose Its California License. Here’s What That Means for Homeowners

California is pursuing historic legal action against its largest home insurer, but for wildfire survivors still waiting on claims, the question is whether that means relief In the aftermath of Los Angeles’ devastating 2025 wildfire season, California regulators have taken their most aggressive action yet…
Governor Polis Announces New Tool to Help Coloradans Navigate Life After Disaster
Governor Polis Announces New Tool to Help Coloradans Navigate Life After Disaster

DENVER – Today, Governor Polis announced the new Colorado Disaster Recovery Navigation Tool to help Coloradans navigate recovery and rebuild after natural disasters. This new tool provides a step-by-step guide for what to do in the aftermath, immediate and long-term, of a natural disaster. “Coloradans…
The Good Neighbor is in the Dog House
The Good Neighbor is in the Dog House

According to the Insurance Information Institute, State Farm insures nearly a fifth of all homes in the United States. Let that sink in. One insurance company holds the financial health of one fifth of all the homeowners in America in their hands. So the claim…
State Farm under fire for hundreds of violations — but experts say Californians won’t lose coverage
State Farm under fire for hundreds of violations — but experts say Californians won’t lose coverage

Regulators want State Farm barred from writing new policies for a year for allegedly violating state law after the Los Angeles wildfires — but experts say current customers shouldn’t panic. “Auto insurance and home insurance contracts are one year contracts, and they commenced at different…
State Farm fined by California regulators over wildfire claim violations
State Farm fined by California regulators over wildfire claim violations

SACRAMENTO, Calif. – The California Department of Insurance has sanctioned and fined State Farm, the largest home insurer in both the state and the nation, for 432 violations of the Unfair Insurance Claims Practices Act and other laws. Claims stem from California wildfires What we…
Insurance companies using drones to jack rates, cancel policies: 5 ways to fight back
Insurance companies using drones to jack rates, cancel policies: 5 ways to fight back

If you think your backyard is your private sanctuary, think again. Your insurance company is probably spying on you from above. And I promise you, it isn’t doing it to admire your landscaping. It’s looking for an excuse to cancel your policy. According to a…
Maui Fire Lawsuit Payouts Are Near. Few Survivors Will Break Even
Maui Fire Lawsuit Payouts Are Near. Few Survivors Will Break Even

Leslie Clark isn’t counting on money from the Maui wildfire settlement to help rebuild her family home near Front Street in Lahaina. Worrying about something out of her control “is not good for your health,” said Clark, 62, who lost her home in the August…
United Policyholders’ One-Year Los Angeles Fire Survey & the Kind of Advocacy Policyholders Deserve
United Policyholders’ One-Year Los Angeles Fire Survey & the Kind of Advocacy Policyholders Deserve

There are very few organizations in the insurance world that have earned the level of trust and respect United Policyholders has. United Policyholders (UP) is a nonprofit 501(c)(3) founded in 1991 after a Northern California wildfire exposed just how devastating underinsurance and adversarial claims handling…
United Policyholders LA Wildfires Year One Survey Report
United Policyholders LA Wildfires Year One Survey Report

Full report and survey data Significant Findings: A substantial number, 69%, of households report being underinsured by an average amount of $247 per square foot. The dollar amount is a significant increase from underinsurance data we have collected from previous wildfires recovery surveys. Common claim problems continue…
Legislature considers bills to address home insurance issues following disasters
Legislature considers bills to address home insurance issues following disasters

Bhejay Yadao’s family had just finished converting their garage in their Lahaina home to a one-bedroom unit for their elderly grandparents. His family had used their savings to complete the project on Aug. 6, 2023. “They spent the night and the day just enjoying their…
State Farm is in Trump’s crosshairs over LA fires
State Farm is in Trump’s crosshairs over LA fires

LOS ANGELES—State Farm has burnished its reputation as the country’s largest home and auto insurer with its “good neighbor” slogan. President Trump this week offered a different take on the company: “absolutely horrible” and “not there to help!” Trump’s social-media post critical of State Farm…
State Farm forced into humiliating climb down after drone spying scandal
State Farm forced into humiliating climb down after drone spying scandal

State Farm has finally agreed to renew the insurance of a Santa Ana homeowner after drones were used to spy on her house. Linda Bennett said she felt an enormous relief after the insurer reversed its decision to pull her policy following the scandal last…
State Farm reverses course, renews OC homeowner’s policy after she questioned drone roof assessment
State Farm reverses course, renews OC homeowner’s policy after she questioned drone roof assessment

SANTA ANA, Calif. (KABC) — There’s a positive update on the story of a Santa Ana homeowner whose insurance company told her to replace her roof or lose her coverage after using drones to assess the state of her property. She tried to challenge the…
IMPACT Report: Roadmap to Recovery® Financial Decision-Making Clinic
IMPACT Report: Roadmap to Recovery® Financial Decision-Making Clinic

United Policyholders (“UP”), in collaboration with the Financial Planning Association, Los Angeles Chapter, (“FPA/LA”) hosted a one-day Roadmap to Recovery® event that featured limited scope, in-person and online confidential pro bono (no charge) consultations with Certified Financial Planner® volunteers and a Resource Fair. The Resource…
After the Los Angeles Wildfires, 80% Of Victims Report Serious Insurance Claim Issues
After the Los Angeles Wildfires, 80% Of Victims Report Serious Insurance Claim Issues

When a wildfire destroys a home, most people assume insurance becomes the safety net that keeps recovery moving. In Los Angeles County after the January 2025 fires, many survivors found the opposite. A year later, large numbers were still displaced, still arguing with carriers, and…
Eye in the Sky: How a Connecticut insurance company is using third party data to help deny claims
Eye in the Sky: How a Connecticut insurance company is using third party data to help deny claims

When Anthony Cusano filed a claim after storm damage to his late mother’s home, he didn’t expect it to be denied based on a historical image. But experts say insurers are increasingly relying on data such as aerial images to deny claims. The claim was…
The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short
The Replacement Cost Reality Check: When Home Insurance Safety Nets Fall Short

On a crisp October day, Gershon and her husband were clearing limbs and burning leaves — a routine fall chore across the Northeast. They weren’t reckless, says Gershon. “We’re the people who look up the county codes ahead of time. Is there a certain time…