Survivors Speak: Ten Days in Lahaina
Survivors Speak: Ten Days in Lahaina

Driving along the idyllic West Maui coast on a characteristically stunning day in early September, all looked as beautiful as ever. As I crested the hill on the south of end of Lahaina, John Lennon’s ‘Imagine’ was playing on the radio. And I began to…
Maui’s Fire Victims Are Frustrated By Insurance Hassles, Financial Delays
Maui’s Fire Victims Are Frustrated By Insurance Hassles, Financial Delays

Numerous people showed up at a state Senate hearing on Maui where lawmakers urged state agencies to do more to protect consumers. As Lahaina fire victims recited a long litany of insurance problems they are facing after the Aug. 8 conflagration, Hawaii state senators pressed…
Tubbs Wildfire survivor helping Maui victims with insurance claims
Tubbs Wildfire survivor helping Maui victims with insurance claims

A Santa Rosa woman is in Maui helping survivors of the wildfires rebuild their lives and futures. As a survivor of the North Bay Wildfires herself, the mission is a labor of love. “I tend to see the challenges. I tend to see the heartache,”…
Santa Rosa survivor of Tubbs Fire on the job in Maui with counsel for fire victims
Santa Rosa survivor of Tubbs Fire on the job in Maui with counsel for fire victims

Sonoma County resident Annie Barbour arrived in Maui last week hoping her past may help rebuild the future of survivors of the devastating wildfires that leveled the island town of Lahaina. Barbour’s work connecting survivors with resources through United Policyholders of San Francisco comes with…
Maui Wildfire Survivors Accessing “Been There” Roadmap to Recovery® Expertise
Maui Wildfire Survivors Accessing “Been There” Roadmap to Recovery® Expertise

SAN FRANCISCO, CA – The national non-profit United Policyholders (UP), which has earned high marks over three decades for easing and improving wildfire recovery for impacted households in California, Colorado, Washington, Arizona and Oregon,announced today that it is delivering help to Maui residents through multiple…
First Steps After a Wildfire
First Steps After a Wildfire

The devastation on Maui is heartbreaking, and for those who’ve lost loved ones, homes and businesses, it’s overwhelming and painful beyond words. United Policyholders (UP) staff and volunteers will be supporting recovery in the Lahaina region now and in the months and years ahead. As…
First Steps After a Tornado
First Steps After a Tornado

United Policyholders is a nonprofit organization that is a voice and an information resource for insurance consumers in all 50 states.  UP has helped guide disaster survivors on the road to recovery since 1991. Use this information with The Disaster Recovery Handbook and Household Inventory…
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights
Insurance consumer advocate group unveils state-by-state guide to insurance legal rights

For Immediate Release:  March 13, 2023 Contact: Amy Bach, Executive Director SAN FRANCISCO, March 9, 2023 – United Policyholders (UP), a national insurance consumer advocacy non-profit, today announced a major expansion of its services. Insurance company claim adjusters are required to know and follow the…
Catch UP on replacement cost estimates with Matt Everson and Bill Wallace
Catch UP on replacement cost estimates with Matt Everson and Bill Wallace

In this Catch UP segment, CA construction experts Matt Everson and Bill Wallace, authors of “The Claim Game” share how they helped wildfire-impacted homeowners get accurate rebuild estimates in order to negotiate fair claim settlements with insurance companies.  
Businesses and Residents Hope for Post-Storm Relief
Businesses and Residents Hope for Post-Storm Relief

Costs continue to add up even with assistance from FEMA and flood insurance When Watsonville resident Amy Thomas reached out to the Federal Emergency Management Agency (FEMA) for help, she had already paid thousands of dollars to repair damages caused by a spate of recent…
FEMA can help California communities recover under the Stafford Act
FEMA can help California communities recover under the Stafford Act

When disaster hits, FEMA can help communities recover under the Stafford Act (Disasterassistance.gov). If a Disaster Declaration is issued, it can be either a Emergency Declaration (to supplement state, local, and tribal government efforts to provide debris removal and emergency protective measures or to lessen/avert…
2022…it’s a WRAP*
2022…it’s a WRAP*

As another productive work year draws to a close for Team UP, we can celebrate the holidays knowing we’ve helped many people overcome disaster recovery and insurance challenges in 2022 and been an effective champion for consumers on many fronts. Through our work with elected…
Ain’t no Sunshine When Policyholders’ Leverage is Gone
Ain’t no Sunshine When Policyholders’ Leverage is Gone

It looks like the Florida legislature is about to pass a set of radical amendments that will deprive property owners in the Sunshine State of the power to enforce the laws that give them the right to be treated fairly by insurance companies…and with no…
Where Are Florida’s Leaders Explaining How Floridians Can Fully Get Paid and Not Get Ripped Off By Their Own Insurance Companies?
Where Are Florida’s Leaders Explaining How Floridians Can Fully Get Paid and Not Get Ripped Off By Their Own Insurance Companies?

Nowhere to be found. That is the answer. It is quite proper to warn people about unscrupulous scoundrels without licenses who are gauging Florida’s Hurricane Ian victims. Trying to ferret out those individuals and asking the public for information and to turn them in is…
Hurricane Ian UPdate & Roadmap to Recovery Info
Hurricane Ian UPdate & Roadmap to Recovery Info

The amount of destruction, dislocation and loss of life caused by Hurricane Ian is still being calculated, but it’s horrendous, record-breaking and very sad. Fortunately this is not Florida’s first hurricane – and help resources are pouring in. United Policyholders has set up a Hurricane…
Tips To Help Consumers Get Fair Insurance Treatment After Hurricane Ian
Tips To Help Consumers Get Fair Insurance Treatment After Hurricane Ian

Insurers and Public Officials Must Ensure Consumer Claims Get Paid in Full Washington, DC – Today Consumer Federation of America (CFA) and United Policyholders (UP) shared resources to help consumers get their wind and flood insurance claims paid promptly, fully, and fairly in the wake of Hurricane…
Who can home and business owners impacted by Hurricane Ian trust?
Who can home and business owners impacted by Hurricane Ian trust?

The amount of destruction, dislocation and loss of life caused by Hurricane Ian is still being calculated, but it’s horrendous, record-breaking and very sad.  Wind damage is bad enough, but when combined with water, repairs are challenging and drying out is essential.  Qualified and reputable…
Apply for FEMA Assistance
Apply for FEMA Assistance

Check if Federal Emergency Management Agency (FEMA) has made an individual assistance declaration in your area. If so, disaster assistance may be able to fill insurance gaps or provide help if you’ve been waiting more than 30 days on a homeowner’s claim. United Policyholders encourages all…