Eye in the Sky: How a Connecticut insurance company is using third party data to help deny claims
Eye in the Sky: How a Connecticut insurance company is using third party data to help deny claims

When Anthony Cusano filed a claim after storm damage to his late mother’s home, he didn’t expect it to be denied based on a historical image. But experts say insurers are increasingly relying on data such as aerial images to deny claims. The claim was…
Santa Ana homeowner says insurance company used drone to inspect her roof without telling her
Santa Ana homeowner says insurance company used drone to inspect her roof without telling her

SANTA ANA, Calif. (KABC) — More insurance companies are using drones to help decide whether to renew policies. One Orange County woman says she believes her home insurance company did this before telling her she needed to make some pricey repairs to her roof. Linda…
CA insurance commissioner Challenges facing next person to hold office
CA insurance commissioner Challenges facing next person to hold office

In November, Californians will vote for “the second-hardest job in the state behind the governor.” That’s according to someone who has held the job twice: John Garamendi, who was the state’s first elected insurance commissioner in the 1990s and served again in the early 2000s.…
Homeowners Urged to Avoid Underinsurance as Rebuilding Costs Rise
Homeowners Urged to Avoid Underinsurance as Rebuilding Costs Rise

A new study found that 74% of homeowners who filed insurance claims after the 2021 Marshall Fire in Colorado were underinsured by an average of $139,000. With rebuilding costs rising due to inflation, labor shortages, and natural disasters, homeowners are being urged to review their…
Homeowners left in lurch as insurance companies make dramatic policy change: ‘It does expose it and amplify it’
Homeowners left in lurch as insurance companies make dramatic policy change: ‘It does expose it and amplify it’

A year after devastating wildfires tore through the Los Angeles, California, area, many survivors are still dealing with insurance policies that won’t cover the full cost of rebuilding their homes. It’s a problem that has been quietly growing since the 1990s. What’s happening? For decades,…
Sonoma County homeowners who have dealt with damage after a storm on what to expect
Sonoma County homeowners who have dealt with damage after a storm on what to expect

Several weeks passed before Connie Cloak and her husband settled a home insurance claim they filed in August 2024 when a large tree branch fell and damaged their Santa Rosa home. The wait was frustrating. But, according to Cloak, hardly a reflection of an otherwise…
Insurance rates could go up under new homeowners bill
Insurance rates could go up under new homeowners bill

Under Senate Bill 876, Californians who lose their homes to natural disasters like wildfires would get the full cash value of their lost house paid to them by insurance companies. The new bill aims to ensure full compensation for homeowners like the ones who lost…
Will Disaster Insurance Overhaul Increase Protections For Future Survivors?
Will Disaster Insurance Overhaul Increase Protections For Future Survivors?

Hawaiʻi consumers would have additional protections folded into their insurance coverage after a disaster declaration if a bundle of new Senate bills introduced this session are codified into law. While the reforms would not provide immediate help to policyholders still navigating the labyrinth of insurance…
US homeowners face chronic underinsurance as LA wildfire losses mount
US homeowners face chronic underinsurance as LA wildfire losses mount

A year after the Los Angeles wildfires, many survivors still face the same hard math. Insurance payouts fall short of rebuilding costs. Homes stand gone. Coverage caps don’t stretch far enough. Multiple studies show many policies never promised full replacement, despite what policyholders often assume.…
Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums
Soaring profits are ‘fueling tremendous anger’ among consumers as insurance rates skyrocket across the US. Here’s how to keep a lid on your premiums

An insurance premium that ratchets up almost $1,000 over a few years is the kind of unwelcome surprise that every homeowner dreads, but that’s what happened to Cliff and Laura Pasquello, now of North Carolina, when they owned a home in Pennsylvania. “We had only…
The 16% Homeowner Trap: Why Major Insurers are Quietly Canceling 2026 Policies This Week
The 16% Homeowner Trap: Why Major Insurers are Quietly Canceling 2026 Policies This Week

If you’ve lived in your home for a decade without ever filing a claim, you might think your “renewal” notice is a formality. But this week, thousands of homeowners in states like California, Florida, and Texas are receiving a different kind of letter: a non-renewal…
California fire survivors got a rude surprise that could hit more Americans
California fire survivors got a rude surprise that could hit more Americans

A year after the Los Angeleswildfires, many survivors face the same problem: Their insurance policies aren’t paying out enough to cover the cost of rebuilding. It’s a tragic predicament. And it will happen again when the next disaster hits. Since the 1990s, American homes have…
A un año de los incendios en Los Ángeles, sobrevivientes siguen esperando por las aseguradoras y sin poder regresar a casa
A un año de los incendios en Los Ángeles, sobrevivientes siguen esperando por las aseguradoras y sin poder regresar a casa

Un año después de los letales incendios del condado de Los Ángeles, el mercado de seguros de propiedad de California sigue siendo problemático; los sobrevivientes están demandando a las aseguradoras por reclamos demorados o denegados; y es probable que la mayoría de los asegurados del…
California fire victims say fighting with insurance companies has delayed rebuilding
California fire victims say fighting with insurance companies has delayed rebuilding

Nine months had passed since a wildfire destroyed Mark Johnson’s southern California home, and he was still waiting for State Farm to pay his claim. Desperate for a resolution, Johnson asked the insurer in October to negotiate a settlement so his family could rebuild. “I…
LA residents still battling toxic hazards a year after historic wildfires
LA residents still battling toxic hazards a year after historic wildfires

ALTADENA, Calif. — “DANGER: Lead Work Area” reads a sign on a front door of an Altadena home. “May damage fertility or the unborn child. Causes damage to the central nervous system.” Block after block there are reminders that contaminants still linger. House cleaners, hazardous…
Their homes sur­vived the his­toric L.A. area wild­fires A year later, they fear liv­ing in them
Their homes sur­vived the his­toric L.A. area wild­fires A year later, they fear liv­ing in them

ALTADENA, Calif. — “DANGER: Lead Work Area” reads a sign on a front door of an Alt­adena home. “May dam­age fer­til­ity or the unborn child. Causes dam­age to the cent­ral nervous sys­tem.” Block after block there are remind­ers that con­tam­in­ants still linger. House clean­ers, haz­ard­ous…
California fire victims say slow insurance payouts have stalled efforts to rebuild
California fire victims say slow insurance payouts have stalled efforts to rebuild

California fire victims say they’re struggling to rebuild because insurance payouts have been slow or insufficient. Some lawmakers say home insurance is failing those facing climate change. Transcript: MICHEL MARTIN, HOST: A year after wildfires began sweeping across Los Angeles County, many homeowners are just…
Many L.A. fire survivors face insurance delays and can’t return home a year later
Many L.A. fire survivors face insurance delays and can’t return home a year later

A year after the deadly Los Angeles County fires, California’s property insurance market remains problematic; survivors are suing insurers over delayed or denied claims; and most of the state’s policyholders are likely to see their premiums rise. Seven in 10 L.A. fire survivors have yet…